Most honest pricing on top of great honest work. Not exaggerating when I say this place was one of…read morethe best business I ran upon to service my Mercedes. Scott and his team are beyond amazing in customer service and overall service replacing my Mercedes window, they have genuine OEM glass, and option of exact size tempered glass. My window got broken into and it messed with the alignment against the window popping out, Scott and his team immediately caught it and went through my door panel to target the problem. They are experienced and trust their work. They also fix windshield cracks. If I need another window repair I'd go to Scott but hopefully my car doesn't get broken into again.

I contacted Glass Doctor and they scheduled me for an estimate to fix my kitchen window. The lady…read morethat I spoke with and scheduled me was super nice, I'd give her 5 stars. So I don't blame her. I was informed that they would call me after lunch time 30 minutes prior to them arriving. Well, I waited until after lunch and received no phone call. I left work around 3:30 to be there for them when they came and no one ever came. At the end of the day, close to 5:30 I finally received a text message from Corey saying " I was seeing about taking a look at your window today" I responded to the text that I was expecting someone to call me sooner and he never responded. So I called him. He said "well I didn't know you lived that far out" and we were running behind and my boss will just have to call you." So if I'm told after lunch and that I would receive a phone call, which didn't happen and I had to call them because it was almost 5:30. To get told I live too far out, why schedule me to begin with, why tell me after lunch? Why not just say hey we are running behind schedule or can we reschedule you? I would have been fine with that. I was worried I'd miss them coming so I chose to leave work at 3:30 to be home to wait for them and didn't hear from anyone until almost 5:30 via text. Then when I reply to the text, I get no reply back. I had to make the phone call to him. Then this morning I'm told " well that's just how we do business." Great response and I was told "if that wasn't to my liking that I can just take my business elsewhere." Great advice, will do!

I cannot recommend Safelite based on my experience…read more What should have been a routine windshield replacement turned into one of the most frustrating and expensive experiences I've ever had. During the replacement, my 2021 Toyota 4Runner sustained extensive damage that was later estimated by a collision repair shop at more than $20,000, inevitably totaling my vehicle. According to the collision repair shop, the vehicle had damage to the frame and firewall that occurred during the windshield removal process. Instead of taking ownership and working toward a fair resolution, I spent months being passed from the local shop to corporate and back again. Communication was inconsistent, and getting straightforward answers was incredibly difficult. Rather than feeling like Safelite was trying to make things right, I felt like I had to do all the work myself--coordinating inspections, speaking with insurance, documenting the damage, and repeatedly following up for answers. The financial impact has been significant, but so has the stress. I've lost countless hours dealing with inspections, phone calls, and trying to protect the value of my vehicle. I also had to continue driving the vehicle while navigating this situation because there were few practical alternatives. My advice to anyone using Safelite is to thoroughly inspect your vehicle before leaving the shop, take detailed photos before and after the work, and don't assume that problems will be handled quickly if something goes wrong. If your vehicle is damaged, document everything immediately and consider obtaining an independent inspection. I understand that mistakes can happen in any business. What disappointed me most wasn't simply that damage occurred--it was how difficult the resolution process became afterward. Based on my experience, I would not trust Safelite with another vehicle and cannot recommend their services.

From the owner: Do you have glass damage? For windshield repair and replacement in the Lawton area, turn to…read moreSafelite AutoGlass . Those in central Lawton or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2302 Southwest Lee Boulevard, Safelite AutoGlass Lawton repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

I was able to stop in and pick up my pike pass that I had ordered online the same day. The staff…read morewas really nice even though I came in closer to end of day. If I ever needed auto glass repair, I would definitely come back to Gene Burk!

Professional over the phone but after picking my Tahoe up from getting my door window replaced my…read morewindow motor doesn't work they didn't remove the broken glass in my door and my windshield has a crack that wasn't there before. Go somewhere else!

I do not recommend this place. The lady in the front is so rude for no reason!! I continued to…read moretell her that I was unable to download the app that she needed, which made my experience HELL!! She made sure to make my visit way longer than it needed to be ALL BECAUSE I DIDNT HAVE THE APP that made HER job easier. Very poor customer service, definitely will not be back.

I've gotten my Jeep Wrangler and Tesla tinted here. Great price and great work on the tint!read more