Do NOT build or remodel with Todd Griffin/Windows Plus. Horrible workmanship, horrible finished product, zero pride in building a home at or above industry standards. Pictures don't lie, so I will include dozens. This is a $1 million dollar home, and Todd Griffin built it like a home that would cost $100k. I had a feeling that Todd Griffin was overcharging me to build the home and I asked 5-6x for paid invoices from his subs. He refused to provide them. We hired an attorney and the attorney asked for them 3x and he refused to provide them. As the attorney said, there is only one reason he would refuse to provide them and that is because he added to (padded) each line item on the invoices and then at the bottom of each invoice, where it said insurance, overhead, profit, he added another 24%, so we were overcharged on every invoice. Our attorney estimates we were overcharged by $70,000. Our attorney also asked for the paid invoices to his subs, but he refused to provide them. I told Todd before hiring an attorney that I had called another contractor and asked how he handled providing clients copies of paid invoices to subs. The contractor said he staples each and every one to the monthly invoices to his clients. When I told Todd this, he said, "don't ever talk to anyone about this. Do not talk to another contractor. Don't tell anyone about this. Don't tell anyone in the central valley about this." HOUSE COLOR: our house was supposed to be Rancho White. Our house is yellow. See photos. STUCCO-major and extensive cracks which started appearing 2 months after move-in. We had another contractor inspect our house and he said it would require "considerable remediation efforts" for these "excessive and extensive cracks that are not normal." See photos. VENTING - improper eave/soffit venting was installed. See photos. INTERIOR DOOR - door going into the garage was drilled incorrectly and Todd Griffin owns a door company!! He refuses to replace but offered to re-sand and paint! I paid for a new door and he will not replace it. I asked him to replace it 5x and he would not respond. When Todd was at our home on Nov. 4, 2025, I showed the door to him. He said, "I'm not sure what happened here but I'll sand it again (because someone had already sanded it to cover up their mistake) and re-paint it. I told him on Nov. 16, 2025 that I paid for a new door and that I want a new door. He would not respond. I emailed him again on Nov. 20, 2025, and asked when we could get a new door. He would not respond. See photos. RAINSCAPE/Landscaping - trench lines are sunken in and need to be filled in and olive tree is planted too low. I have been asking Rainscape for 11 months to take care of these issues and they will not. I have reached out to owner Jim Cooper many times and he didn't even know where the trench lines were in our yard and agreed that our olive tree is planted too deep. Our attorney asked us who we paid, and we told him we paid Todd Griffin, so he said Todd will need to address. The contractor that was hired to inspect our home said it would take 32 man hours to bring to industry standards. Rainscape said it would take 2 hours. Jim Cooper said we must have a "miraculous landscaper that is going to take a week to do a couple hours of work and sell you top soil that costs $16/yard and bark that costs $40/yard for a ridiculous amount of money." 50% of our grass had fungus in it when Rainscape planted it. MASTER BATH PLASTERING - when we had our walk-through, the plastering on the wall behind the tub looked horrible! We have an almost smooth finish and there was a massive bump/line on the wall behind the tub. Todd is a contractor and had to see this long before we did but did nothing about it. I told Todd during my walk-through that it looked like a 2nd grader textured the wall! He said, "if we mess with that, it will make it worse." I paid out of pocket to have it fixed as Todd would not take care of it. I have asked him to reimburse me and he refuses. There is now another crack where I had the wall re-plastered. FAUCET (TUB) TRIM - plumber "scarred" the finish on the faucet trim upon installation and in lieu of it being back to match the faucet, it has been stripped of color and is now gold. Plumber was notified over 2 months ago and has not responded. Todd said he would follow-up with the plumber but we have not been contacted and again, it has been more than 2 months. ISLAND FAUCET - hot water in incorrect position when compared to the rest of the house. FIRE SPRINKLER TRIM COVER - fell off after 1 month. We notified Todd's assistant, Jennifer on May 7, 2025 at 9:11 am and she promised to get back to us but never did. We also had one of Todd's employees hang out blinds and we had him look at it. He could not get it to stay on and he said, "I will tell Richard and someone will contact you." See photos. read more
