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    Window World of Volusia

    1.5 (46 reviews)
    Closed Closed

    Services - Window World of Volusia

    Siding installation

    Siding repair

    Siding replacement

    Window World of Volusia Photos

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    Brand new widow my foot
    Dawn S.

    Just paid attorney 2500 to sue them. Stay away from this company. Put everything in wrong and had to take the windows out. Damaged all of them. Now I have used windows that were bent all over from them taking them out and reinstalling the same window. Mold everywhere. Their installers went into my garage and took my power tools to do their job!,

    Sloppy grout work

    14th phone call to Window World today. 5 weeks since initial call made DURING the 5.5 hour installation over concerns over damages to our luxury vinyl flooring, our pool deck and sloppy workmanship by installers, two of whom spoke no English. Call center cannot get a supervisor to call me (4 requests in last two days), nor anyone from the Installation Department to answer their calls or emails to call me. The guy they sent out last Monday to inspect the work, said he would do some of the repairs himself and his supervisor approved that for this coming Monday, but to call back Thursday to get a time. Nothing scheduled yesterday or today (Friday) for Monday, as promised. Call Center said they would send another message, but nothing they can do, can't get anyone to respond, offices closed at 4.

    Window in my office. Broke overnight. Defective or not installed straight.

    I cannot begin to express how bad of an experience hiring Window World has been. Sales person was great, knowledgeable, good samples, friendly. Ordered windows in August. Supply chain meant the windows were not installed until mid January. The installation was a mess. They left sawdust & debris in and outside of my house. Woke up and one of the windows had cracked. Meanwhile, the sliding glass door was not available to be installed until April 27. The installer did a no-call no-show on a friday that I stayed at home for. That Monday, he showed up, and during the installation, the installer broke the glass on the door. I still cannot get somebody to simply say "Yes, we have ordered the replacement and will have it by xx/xx/xxxx." I email David M, the gen mgr, I email and call installation & service. No call backs, no emails. But you can bet that accounting called to get that last payment.

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    3 months ago

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    7 years ago

    By far the worst company I have ever dealt with, over priced and extremely poor service. Do yourself a HUGE favor and stay away.

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    Page 1 of 2

    Ask the Community - Window World of Volusia

    Review Highlights - Window World of Volusia

    I asked for a quote to replace it and the advertised price of 189$ for any window grew to 400$.

    Mentioned in 2 reviews

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    Factory Direct Windows And Doors

    Factory Direct Windows And Doors

    (6 reviews)

    I had eight window companies provide estimates to replace windows in our three story townhouse. I…read moreresearched the top four more throughly and based on the quality of the windows, installation I saw at other homes and price, Factory Direct Windows and Doors was the clear choice. Bill the sales rep was a pleasure to deal with! He had a wealth of knowledge and experience and was candid and transparent about the product and installation process. No pressure to buy, just direct answers to numerous questions I had in a very timely manner. He was a pleasure to work with! Louis and crew did an outstanding job installing the windows over two days. They draped most of the house in plastic and covered all the floors to ensure there was no mess left behind. He even cleaned the street curb with his shop vacuum! They were truly skilled craftsmen. James, the owner, and Matt were also at the house on several occasions to ensure everything ran smoothly and ensured complete customer satisfaction. I couldn't be happier with the high quality, fully insulated, double hung windows. Great work Factory Direct Windows and Doors!

    What an outstanding experience! From the minute the sales rep showed me their outstanding products,…read moreto working with the team to measure and install I couldn't have asked for better care. The windows came in ahead of schedule and the installers were so professional and cleaned up everything after. I highly recommend Factory Windows Direct and will be telling my family and friends!

    Florida Door & Supply

    Florida Door & Supply

    (2 reviews)

    DO NOT use this company! Unprofessional, rude and they have no time for their customers. Matt came…read moreto my home to measure and take notes on all doors needed for the project, sent the quote and we made a handful of adjustments, the quote was paid in full. Over time on the project, questions arose from the door installer (whom has been in the business for 30 years) like any other renovation and Matt was "too busy" and "didn't have time for back and forth" to answer questions with thoroughness nor attention to the project. Attached are several occasions where I just simply asked for a call and/or onsite visit and was told he was too busy. A call alone would have sufficed but they cannot even pick up the phone and call customers who are looking for clarification. I have called the office multiple times to speak to someone regarding the project and receive no calls back, I added one door to the project yet I'm being charged for multiple doors that should have arrived and been on the original invoice and I am STILL missing doors. When trying to get clarification on missing doors, Matt's response is "I'm pretending to know what I'm doing" and yet again, doesn't have time when I'm simply looking to him for guidance and answers. The amount of time he spent writing me dismissive emails he could have answered my questions in 15 seconds on the phone. Save yourself time, money, and headache and use a different company.

    This business was suggested by our handyman who uses this business all of the time. First, we had…read morethe handyman install two 6-panel doors for us and they dealt directly with Florida Door. The prices they gave were very reasonable and the doors were good quality. Next, I went directly to the showroom to inquire about glass inserts for front double doors. They usually work with the public directly through appointment only, but I did not know that until I got there. But Russell welcomed me warmly and provided wonderful, detailed information. I never felt like I was an unexpected inconvenience. I was able to see samples and take brochures home and they made it easy for me to place an order over the phone. Shipping was free and my order was delivered in just a few short days. The inserts are lovely and good quality. I could not be more pleased with the service and the product.

    Abaco Windows

    Abaco Windows

    (7 reviews)

    Save yourself the stress and disappointment and do Not do business with this company! They are…read moreabsolutely terrible! Crystal Hanks is condescending and rude. They continually lie yet pose as strong Christians. Anyone can quote bible verses but it's your actions that show who you truly are. Do not be fooled! I paid nearly $20,000 for new windows and sliding glass door. They refuse to complete the finish work and installed a track for sliding glass door with no factory drilled holes to drain the water. One of their employees came out and cut part of track off for the screen while trying to create drain holes. Now the screen doesn't close! One of the window screens already fell apart and I had to take it to be Re screened. Cuba Hanks made a deal with the manager of the building of the condo where I live to repair some stucco. They did a sloppy job it's completely cracked and the HOA is refusing to pay because it needs to be redone. They are saying unless I pay them an additional $2500 that the HOA owes them they will not complete the work. Crystal lied in the report to the Better Business Bureau and said I haven't been available. In fact, I have been available and cancelled appointments to be home. They have been a NO SHOW on 3 occasions. For the complete details please see communication with BBB. Please do not use this company they are terrible to deal with and don't honor their warranty or work.

    We are super pleased with our new windows and doors! Corbin was very prompt and accurate with the…read morequote. Shalonda is always very sweet and professional when scheduling or answering any questions. Edgar and Cesal were amazingly talented to watch working their majic during the installation to make our condo windows and doors safe and asthetically beautiful. This was not an easy task, as or building is over 60 years old and not exactly squared up with settling over the years. It was also nice to meet Cuba, the owner, which stopped by to make sure all was going smoothly. These are a wonderful bunch of people that really take pride in their products and service!

    Window World of Volusia - windowsinstallation - Updated May 2026

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