our condominium association purchased 8 exterior doors from Windowsource of Traverse City. The…read moresales person Adam gave an excellent presentation and a competitive proposal. The installers (2 crews) did a great job lead by Terry. The sales manager stopped by at the end of the day to check on progress and overall how it was going. we had a minor concern with caulking and Terry came back the next day to complete to our satisfaction. We are very pleased with the product and installation.

Very impressed & very pleased with our new windows. Aaron, explained the window construction and…read moreexplained the 3 types they sell. He said the windows would arrive in approximately 17 - 24 days. The windows arrived in 24 business days & installed the following day(s). I say installed the following days because unfortunately our condo was built 50 yrs ago & the old windows were very hard to remove. So, what should have only taken 1 day took 3. Even with that we're SO please with the outcome. They look great! Dave, the installer, did an exceptional job! He was polite & professional. We're so impressed definitely recommend this company.

The guys are great!!! Solved problems I didn't even knew. Fast and efficient!…read more Fully replaced our roof and installed gutters it was great

This team did such an amazing job. We had roof damage from a storm and Raebelle was so thorough in…read moretheir detailed quote, even the insurance company was impressed. They came in and replaced the roof not only quickly but with high quality. The house is beautiful. Neighbors have stopped by commenting how great they did. They are one of the best businesses we have worked with.

Dave and his crew did an outstanding job installing our new Andersen windows! They were…read moreconscientious, neat, and efficient with great communications. Highly recommended. Thank you!

Shoreline redid our 1970's avocado green bathroom. I am…read morereally happy with the end results. The workers were very careful to not damage any walls when bringing in items. They cleaned up each day. They had to take out tile and replace dry wall. You cannot tell the difference between the new and old wall. Looks really good and they got it done in a timely manner.

They could actually give the quote that they said they would. They came and looked and measured and…read moreI got no response.

This company has reached out and have scheduled an appraisal…read more So excited to see what Chris can do for us thank you for calling me personally to fix my mix up with companies

I was looking into ways to update and improve the energy efficiency of my home. I researched…read moreseveral companies and chose Four Seasons for several reasons. I really appreciated their high quality products. I met with their salesman (Justin) and he was courteous and knowledgeable. We decided to purchase siding and windows from them. They arrived on time and finished the job just as they promised. The house looks like a new home and we love the new windows. It always scary trying to find a contractor but this was a pleasant experience.

From the owner: Four Seasons Windows & Remodeling is a fully licensed and insured home improvement contractor…read moreserving the Central Michigan area. We specialize in window sales and installation including vinyl replacements. Our experienced team also offers entry door installations, sunroom building, siding installation and attic insulation services. Contact us for product warranty information. Call 989-588-7000 or 800-274-5552 today to schedule a free estimate!

We bought our home a year ago and be we knew it needed work. The first order of work was the roof…read moreneeded replacing, it was leaking in a few areas. The roof had three layers of shingles on it that all needed striping along with a skylight that needed replacing. Workers from Big Rapids Roofing came out yesterday morning around 7am and worked until 7:30 - 8pm in the evening. Five men and a woman. The team of six employees worked together great. They knew what needed to be done and they didn't stop until the job was finished. When finished on the roof they cleaned everything up like using a fine tooth comb. They were extremely hardworking, efficient, thorough and kept me informed on what issues they found while on the roof and showed me the boards that needed replacing from water damage. We were fortunate they didn't find any mold in the rafters after all the leaking we've experienced. This team of workers from Big Rapids Roofing I would hire for any job and strongly recommend them to others for all their home or business work project. I'm extremely pleased and in still in awe of how hard and thorough they worked. Definitely five stars but deserved 10

I can't speak to the company's work, but my neighbors recently had them on a roofing job. One of…read morethe company's vehicles was parked in the street right in front of my driveway for at least a couple of hours. When I finally asked them to move it, they tried to argue with me that blocking my driveway was really no big deal. Actually, It's not only rude, but it is illegal as well (MCL 257.674).

Horrible service! Made me measure my own windows and send a picture then lost them. Proposal first…read moreaddressed to daughter (who lives at different address) based on my information. Stopped by to give my name, address, phone and email but calls continued to go to her. Had appointment to meet there at 11am but told to wait until I received a phone call at 9:45. I contacted Grace at twice. She replied at 11:18 she was with customers all morning, to come in. At 11:30 I came in and she was still busy. Jeremy sat down with me and went over things. Emailed me later a proposal. Evidently she found the measurements and height was taller than he guessed. Received a call as I was driving up north 25 percent discount expired at midnight and I needed to sign and give credit card information. Neither one told me when the discount expired when we met! Glad I didn't make a bad choice going with them!

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

Had great experience with Hansons, not only did they do a great job, but when we had a small…read moreproblem, they came back and replaced a screen. I would highly recommend them.

Do not buy from this company! We had our roof replaced from them and are now having issues, it is…read morestill under warranty-we purchased the long term warranty. We have been trying for 4 months to get our roof fixed. They have sent out two inspectors--the shingles have lost much of their grit, it is very discolored, and was installed incorrectly, with an extra layer of shingles that partially cover the gutter. No one will return our calls, I have called them 12 times where I have actually gotten through (called at least 20 times where I had to leave a message and no one called me back). Each time I was told that the manager would call me back, but as of today, no one has. I have never experienced worse customer service--they do not honor their warranties at all.