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    Windmill Village

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Windmill Village

    Property management

    Buyer's agent

    Listing agent

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    5 years ago

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    La Rosa Realty

    La Rosa Realty

    (50 reviews)

    Avoid working with Kelvin Flores with La Rosa Realty LLC. My…read moreexperience was extremely disappointing and unprofessional from start to finish. The listing photos were taken with a cellphone, which made the property look poorly represented compared to standard professional real‑estate marketing. Among the delay in listing the property and MLS timeline. Despite having ample time to market the home, it never sold, and I received no meaningful strategy, updates, or proactive effort to improve the listing. When the home failed to attract offers, Kelvin attempted to blame a supposed "roof permit issue." This explanation was completely inaccurate and felt like an excuse rather than an honest assessment. There was no permit problem, and the claim had no basis in the actual condition or documentation of the property. Overall, I would not recommend this agent to anyone looking for a professional, transparent, and competent realtor. My advice is to choose someone who uses proper marketing, communicates clearly, and takes responsibility for their work.

    Agent for La Rosa Realty has a I don't care attitude. I purchase a new build on August 29, 2025 and…read morethere was a number of issues that needed to be repaired. Here it is October 3, 2025 and I am still waiting for repairs. Looking at other reviews I see that his realtor and company has a serious issue with misusing purchaser. AVOID LA ROSA REALTOR. Zero stars is what they deserve

    Bella Trae Realty

    Bella Trae Realty

    (8 reviews)

    Horizons West / West Orlando

    Do NOT use Bella Trae Realty or ever trust Rebecca Redman Hamoui. If I could give 0 stars I would…read more We rented at the community Bella Trae managed by BT Realty for about 6 years. Too many bad things were done to us. We gave them so many chances to make it right but they ignored/abused us. They damaged our stuff badly, left major plumbing issues not repaired while they were fully aware of something growing in the plumbing breakage from photos/videos & left it that way. We have written many times to have them settle up w us for a product/service that was not delivered at all and fully breached contracts by them. We have never been treated so badly & like we didn't count or exist. I'm not sure if I am allowed to do this on this site but the level of damage caused to us required us to do a site to show it. It was originally put together to share w an attorney which we have done, but the site shows it all. A small summary from our last letter to them of what was done to us is below but if you want more info/photos, go to our site listed at the bottom. 1) Constantly neglected & stalled important plumbing & other maintenance despite what was contractually spelled out as necessary & your responsibility despite constant & consistent written reports from us & caused several health hazards from it plus the limiting of sq footage, space & usable appliances we paid for. Actively prevented & interfered in repair even when we offered to do it at our own expense & then left it sitting broken & growing things & a health risk throughout the entire set of leases. 2) Caused out of control mold growth in the unit w severe botched maintenance while you had allergic tenants living there & you knew about the allergies to the point that in writing we requested to paint & carpet ourselves with permission from the owner/Bella Trae, to be sure we had all new things (that you ruined through repetitive botched water based maintenance), You ignored multiple written notices of the material growing in the cracked pipe. 3) Abused and neglected tenants you knew in writing were allergic, autistic and blind, 4) Ruined our furniture and belongings that had to be left behind so we were not further closely exposed to them on moving and we did not expose junk haul away people to that (as these molds require protective gear according to what we have researched) as well as locked us out a day early after we paid for that day which caused us to lose many things and then charged us to haul away what you made us leave behind a full day before our lease ended, 5) Charged us for the belongings you ruined and now have not made any move at all to contact us or get us our money back in any way while we told you to contact us to arrange this by this email and pickup, in essence stealing our money after severe tenant abuse & health hazard exposures through maintenance abuse/neglect, 6) Locked us out of the site portal completely so we cannot see our account, without sending anything regarding our requested settlement or security deposit to the email we asked you to send to upon turning in our keys, that you have had for the entire time (8 months now). 7) Locked us out of the unit earlier than the end of the lease even though we paid through the end & you reviewed us as people who paid in full & were good tenants to another realty firm right before that. June 30th goes through 11:59 PM and only began at 12:01 am but you locked us out at 12:00 am before we got all of our belongings. If it were not for me reading the riot act to the person at the speaker at the gate and threatening legal action and bringing police with me, more of our things would have been left behind. 8) Blew us off when we asked you if there were any available rentals in the same area as we explained that we needed to stay close to our work. You emailed back that nothing would be in our price range. Since you had not reviewed our income in months at that point, how would you know what our price range was to reject us that way? Funny we were able to qualify for something more expensive than your place ever was. Furthermore, if you thought of us at that time as good tenants with no problems and reported us as always paying on time to MC Realty and that you would rent to us again (we have the notes they took on that phone interview-see it on the site) why would you not have helped us as a broker/realtor in this area instead of writing back 1 email blowing us off and then ignoring us after that? It leaves us to wonder what about us was a problem for you way before you ever got our notification of intent to sue you or posting by us of all the things you neglected to service in your lease with us on the walls in the unit on lease end prior to your walk through which you did not allow us to be present for. Would it be that we pushed for the maintenance you were supposed to do? Btw, Ms. Hamoui's license number is BK3547226 & is not right on Yelp. https://tenantabusedbybellatrae.weebly.com/

    We were rental tenants for 2 years and several troubling things occurred during this time. 1) They…read moreactually had the audacity to "ask" if they could raise the rent in the middle of my lease term. 2) on move out you must watch them like a hawk because they will attempt to use your security deposit to pay for cleaning and upgrades (in violation of florida law). I was too lazy to sue them over $90 but it is nonetheless illegal. I would never do business with this shady firm ever again.

    Windmill Village - propertymgmt - Updated May 2026

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