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WindingStair Company

5.0 (1 review)

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Limestone Title and Escrow - Closing Day!

Limestone Title and Escrow

(5 reviews)

As a mortgage broker, who you partner with for title services makes a huge difference -- and I…read morecan't say enough good things about Limestone. I've now worked with them on three closings, and each experience has been outstanding. Helen and Tahira go above and beyond to ensure every transaction is smooth and stress-free. I always look forward to seeing Helen at the closing table -- her warm, welcoming presence instantly puts my clients at ease. And when timelines are tight, Tahira always steps up -- working late, solving problems, and doing whatever it takes to get the job done. I highly, highly recommend working with them. They're a true asset to any transaction.

Run, don't walk to another company to entrust with your transaction. Limestone was recommended to…read moreus by our Realtor for the purchase of our new home. Weeks leading up to the closing were fine and uneventful. On closing day, I received a call in the car as we were driving to their office--fifteen minutes before our closing. Was told they just discovered they were missing some paperwork, and we could not close as scheduled. Fifteen minutes before-after having weeks to prepare and doublecheck that everything was in order-- a.k.a. what they were paid to do. Limestone then spent the rest of the day scrambling to fix their error and work with the lender to get things straightened out. We ended up closing later that day after they found the paperwork they needed. It was an unprofessional process, and we received no considerations or apology. Judging by some of the other reviews here, we were not alone in experiencing their unprofessionalism. There's no shortage of these type of companies in the middle Tennessee area. I'd recommend finding one that puts pride into their work, and if something does go wrong, is willing to own it.

Providence Real Estate Group

Providence Real Estate Group

(1 review)

Note* I am not one to gate on a company or particular person for a terrible experience​ but this is…read morea new level of​ terrible. By far the worst experience I have ever had with any real estate service. About a year ago, a few roommates and I were looking for a place to rent for a year. We thought about all the factors that go into renting a house (neighbors, repairs, cost, etc.) but one thing we did not think about was the Landlord. In our case, Gayle, was the worst landlord in the world. If you ever need to get in touch with the Landlord for maintenance​ or other issues, good luck. They use google voicemail which means you always get voicemail. She takes up to three weeks to get back to you and does not care about what the issue is. The house we had ended up having mold in it and it wasn't until we threatened to terminate the lease that she finally responded. On Labor Day​, which was a Monday, the mail USPS was not working. We have sent in our rent a few days before and it wasn't delivered​ until the day after memorial day. We were charged with a $115 late fee because the United State Postal Service wasn't working that day. They continued to allow this to accrue for months and finally we ended up with a $250 late fee. (Which the accruing of the fee was not stated in the lease agreement. They made it up to get more money from us.) The company has no online system to pay rent or put in maintenance​ requests. This old-school​ model makes leasing from them much harder. Now, months after we have moved out of the place, we still have yet to get our deposit back. We hired a company to clean the inside of the house and we were still charged ​a $138 cleaning fee. I could go on and on about issues we had but this is more than enough to help explain how terrible this real estate company is. I urge all potential buyers and renters to stay away from Providence Real Estate Group, and if you get Gayle as your Landlord, have fun with the worst experience​ of your life.

Marshall Reddick Real Estate - Nashville-Clarksville Annual Team Photo 2025

Marshall Reddick Real Estate

(16 reviews)

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

Brown & Brown Realty Experts - Logo

Brown & Brown Realty Experts

(1 review)

We recently decided to move from San Diego County, California to Franklin, Tennessee. Not being…read morefamiliar with the Franklin real estate professionals and the various neighborhoods in and around Franklin, we explored various websites and videos posted by Franklin area realtors, as well as requesting a list from TopAgentsRanked.com. Among the recommended top producing agents were Dean and Karen Brown. We sent an email to Dean outlining our situation and requested a meeting with him during the time we were scheduled to be in Franklin. Dean responded shortly thereafter with a personal video he shot while fixing up a house to place on the rental market. Dean and his wife Karen work as a team. We met them and toured several houses that we jointly selected based upon our expressed needs and the professional experience of Dean and Karen. They presented us with a packet of information for each house we visited and Dean made a video tour for each house as Karen discussed the attributes of the house. By studying charts and statistics, Dean is skilled at determining reliable information relating to the true value of a property while Karen can provide information about most of the builders in the Franklin area. We had total confidence that they represented us well. Dean and Karen Brown are client and family oriented and very knowledgeable of the Franklin community real estate market. They put your needs front and center. They are also exceptionally nice people to work with. We highly recommend Brown and Brown Realty in Franklin, Tennessee.

From the owner: With a solid focus on professional, personalized and detailed service, no matter whether you need…read moreresidential or commercial real estate we can certainly help. When it comes to local realtors there is simply no comparison for market knowledge. Whether it's in Franklin, Brentwood, or Spring Hill, we do home buying and selling, and any other real estate service you may need. And if you buy a house from us we will sell your old house for free! Call us today or visit our website to find the home that is right for you and your family!

Scott Hudson - Compass RE - Franklin

Scott Hudson - Compass RE

(4 reviews)

Scott went above and beyond when helping us find our first home. His flexibility and patience as we…read morelooked at seemingly every home available to weigh our options was very appreciated. His primary goal was to educate us and instill confidence as we narrowed our choices and filtered through neighborhoods. Finding the right home is tough, and Scott has so much knowledge and expertise that he knew all the important details to look for in weighing our decision. That was especially relevant for us as first time home buyers, since we had no idea what sort of things to look for in a home. Scott fought for us every step of the way without ever pressuring us to settle; he stepped into our shoes and sought out the right home as if it were going to be his own. He even scheduled a walk-through within a moment's notice, and drove out to meet us just so we could see a house that had gone on the market the same day. Luckily, that is now our home, and we cannot thank Scott enough for partnering with us on this journey.

My husband and I started to think about purchasing a home some time last year. We did a lot of…read moresearching on our own before we decided to find the right agent. Once we started to work with Scott the home buying process became easier and less stressful. He helped us find houses that would work for us and also thought about things we originally would have not considered. He was patient with us as we tried to find the right one. Scott was simply amazing through the entire process. He was professional and on top of things at all times. He communicated with us every step of the way and helped us to understand the things we did now know. He always had our best interest as a priority. He made the process very enjoyable and now we owe it to him that we are living in our HOME that we love.

WindingStair Company - realestatesvcs - Updated October 2026

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