Dr Guyton is an awesome doctor. She's very thorough and patient and has never once rushed us through an appointment. She speaks to my children with kindness and a genuine concern for their well being. We also love nurse Mike. My two children have been patients here for many years. read more

Dr. Serafin is the sweetest, most efficient pediatrician I have ever met. This means a lot having four children that range in age from 24 years to 11 years of age. She is extremely thorough, listens and has shown my 17 year old daughter much respect and consideration throughout her university admission physical appointment. I will definitely transfer my two younger children to this office for primary care with Dr. Serafin. read more

Dr. Guyton has been our family's pediatrician for almost 20 years. She is thorough, patient, kind, and respectful. She takes the time to listen and answers all of our questions, including those of my children. I highly recommend her and the practice. read more

I love this office, Dr. guyton has been my sons doctor for nearly 7 years and I will not have anyone else see them. She cares a lot for her patients . Her and mike make you feel that you are in the right place. amazing team.. highly recommended. read more

This practice has been providing health care services for my kids since they were infants. My kids are now teenagers. Our main physician is Dr Serafin. She's amazing! Attention to detail and thorough assessments are what we consistently get. Dr Negron and Dr Guyton along with the office staff and physician assistants are also great! Practice is also open on Saturday's. During the week, if you have an emergency, the practice can usually get you in to see one of their providers. Definitely recommend! read more

My kids have been patients here since the oldest was born 16 years ago. Over the years there have been a few changes to the practice as doctors branched off on their own, but we have followed the main practice. Almost a year ago they moved again from their office in MetroWest to a smaller office in Ashley Park, just a couple miles down the road. This marked a serious downturn in their service. Where they used to offer extended hours, they now close early every day. Our favorite doctor and nurse practitioner left. And the office staff... oh dear! I called on a Wednesday to request my daughter's immunization forms for school. It was about 4:45. The phone rang and was answered very professionally by someone who asked me to please hold. Except instead of putting me on hold I heard her say "Oh s**t, I forgot to do that!" and then she hung up on me. I immediately called back and the phone was auto-forwarded to their answering service. So, evidently she forgot to forward the calls. Thing is, they were supposed to be open until 5. Also, I don't curse in my workplace, and I certainly don't want to hear someone at my child's pediatrician's office doing so. You work with kids!!!! First thing the next morning I called again, still trying to get the forms I needed. The automated system directed me to leave a message for Dr. Guyton's nurse, but they were out and their mailbox was full. I called back and left a message for one of the other nurses. Long story short, I actually drove to the office, still didn't get the forms I needed, and ultimately they were mailed to me. I was ready to quit then, but my kids were due for their annual exams and I thought I would give the office one last chance. I called early in the afternoon (during business hours) and my call went to an answering service (although at the time I didn't know it was an answering service). I gave the kids names and all of my scheduling info and was told I would get a call back. I did not get a call back. Anyway, I live across town. I have done the 30-minute drive to this office for years because I value the relationship my kids had with the doctors here, but it is not worth it any more. We are transferring to the pediatrician's office some of the former Windermere Pediatrics folks went to. Doctor Guyton is a good doctor, but the office staff is unbearable. read more

Dr. Guyton has been taking care of all three of my kids since birth. My oldest has autism and she and her staff go above and beyond to accommodate his "issues" and provide an environment as stress free as possible. Dr. Guyton's expertise and compassion can't be matched. read more

Update: After our review, my fiancee got a call from someone at the office claiming that the Office Manager would call us back regarding our concerns... of course that never happened. Instead of understanding our frunstration and providing an ounce of sympathy or customer service, they sent us a letter saying they would no longer see us. And in a form of solidarity, they had ALL doctors sign the letter. They would rather not provide good service to our child and will opt to just get rid of the issue by banning us(even though we told them we would never come back to begin with). read more

Best practice in Orlando! When it comes to care for my children, I demand the highest expectations and the team delivers. Looking at other reviews, I could understand that the front desk interactions could be frustrating - although my experiences have been positive. The practice is in high demand and personally I would weight the medical care, not the receptionist, in how I evaluate my satisfaction with my family's healthcare.... read more

They are the worst! Everytime we have ever called to get insight as to how to care for a sick child, they NEVER call back. We left a message this morning at 8:49am (they open at 8:30) and we have yet to receive a call. The receptionist team is beyond rude everytime and our most recent interaction with the 4th pediatrician that we have seen in 2 years there was the worst. Dr. Ali on multiple occasions turned her back on our two year old while he laid on the table. Four separate times I had to lunge to make sure my son didn't roll off... how do you turn your back on a toddler laying 5 feet above the ground?? Our first pediatrician offered to discount our visits each time we came in because we were self pay and EVERY receptionist honored this5 except for one that has seen us the past 3 times. Every time she gives us attitude and tells us that we aren't telling the truth and rather than arguing, we pay. This was the last straw... we look to you for guidance rather than running to the ER everytime our child is sick but you don't have the decency to even call and assist in our time of need... 5 times! We have NEVER received assistance from you. We will find a new place that is a safer environment for our son. read more

These guys have been our pediatric practice since 2006 for my daughter. They have changed a lot. Brought my son in here for same illness three times, and the last visit they said thy were full and couldn't be there all day taking sick patients... Seriously?!? This was the third visit for same infection. Do you guys care about the kids you treat? He is 3!!! Many of their doctors are quickly leaving to join other practices, we are doing the same! We are finding a new group ASAP! read more

I can't say enough good about this office, the location was very convenient to our home. We interviewed the MD's at this location while I was still pregnant, and choose Dr. Guyton - Dr. Guyton is the best. We trust her completely, she always takes the time each well baby or sick baby visit to thoroughly examine and evaluate the situation. Me and my husband appreciate that she explained everything so well and discussed all options with us, not to mention follows up with you. I feel like she is a doctor that listens and actually hears your concerns, genuine and honest. The nurses here are also great, I had to call in a few times with concerns and they'll always get to you on the phone line. A little on Windermemre Pediatrics office; its got a well patient and a sick patient side. Also they have an in house lab so you don't have to wait days for results on any lab work.They also have limited Saturday office hours. These were items that factored into us choosing this office also. We never had to wait too long for our appointments, they always get us right back. Unfortunately we had to relocate across country for my husbands work - And we are not pleased with our current pediatrician, it really makes you realize the best once you've gotten a taste for some bad Dr's out there. We really wish our son was still a patient of Dr. Guyton. read more

Office staff seems frustrated and annoyed. Not very friendly to be a Pediatrics. However, the Doctor was very polite and friendly. Can not say the same about everyone else. read more

Please do not bring your children here. I have never been to a more heartless pediatric office. Yesterday I called and left a message for a nurse at 8:49 am. I didn't receive a call back until 5:24 pm with the excuse that they have been busy with school physicals. I have called several times in the course of the 2 years I have been taking my son to this office and I either never receive a call back or they call the following day. My most recent experience was last weekend when I took my son for his 2 year check up and Dr. Ali (one of the four doctors I've seen) constantly turned her back while my son was laying down on the table and my husband had to dive to make sure he wouldn't fall. She also had us fill out a questionnaire and when only one of the questions was answered differently than the rest because we misunderstood it she said "Oh okay, I just wanted to rule out autism." I'm sorry, but you are basing one question on whether you would say my son has autism or not?! Dr. Ali should NOT be in practice. She does not appear to have much experience. My son's first doctor was Dr. Guyton who has not seen us since we refused to give our son another medication for acid reflux and she was rude when telling us chiropractic care would not help. With help of my son's chiropractor he no longer had acid reflux and did not have to be on medication that had his stomach rumbling all through the day with constant diarrhea. Also, the revolving door of receptionists are insanely rude. One in particularly (middle age women with a long black ponytail) fights with my husband and I for the last few visits because she refuses to give us the discount for self pay clients that Dr. Guyton approved for us. All other receptionists prior to this women working there would give us the discount with no problem. Management needs to highly reconsider their requirements for the level of service their receptionists must have. They are the front of the house and to have such a negative experience from the moment we walk in to the moment we walk out is unacceptable. Instead of surfing the web like I have seen them doing on multiple occasions, they should do online training in basic customer service skills that even fast food employees have. Needless to say, after 2 years I'm pulling the plug and going to another office who will care for my son better and actually remember him than treat him as a number every time he is seen. read more

I have enjoyed having Dr. Guyton care for my four daughters over the past 21 years. She is a compassionate and skilled physician. Dr. Guyton is very thorough and has treated my girls for a variety of issues over the years. She sees patients in a timely fashion while spending the appropriate focus during the examinations. I highly recommend Dr. Guyton. read more