These people are horrible to do business with. I've had issues with them and dealing with billing from day one. At the same time was dealing with issues with billing I was also dealing with pickup issues as they bought out my previous vendor. I haven't received a bill from them in over a year and have been paying off, under an agreement I made with them, to catch up based on the fact that they never billed me properly. Then, even though I don't get a bill from them, even though I don't get any email from them, even though I don't get a call from them, they cancel my account. I made three calls to try to set up an online account with them to try to get it set up for auto pay and yet it wasn't done after 6 months. Worst company ever. Not only did they lose my dumpster business but I'm no longer using my septic with them at my home. read more

Marcus just pumped our system this morning. He was pleasant, knowledgable and courteous. Your company has always done a great job.Thank you Marcus. read more

I recently had a very bad experience with this company. Windriver has pumped my septic for quite a few years. I called recently & scheduled an appointment for a few weeks out......they never showed up. When I contacted them to see what happened she explained that they had scheduling problems and they would credit my next as service for $50. She suggested a service date and I told her I would have to call her back because I was driving & I would have to check my schedule. Apparently she just went ahead & scheduled the service in a day I wasn't home, had no idea they were coming. Next thing I know I have a voicemail stating that they could.not pump the tank because it was under my deck...same place it's been for 25 years when they've always serviced it. What BS....lazy workers didn't feel like doing the job. A 3 foot lattice panel, which is easily removed needed to be moved. I've since called a great septic company who came out immediately and serviced my septic tank, no problem. Apparently windriver doesn't need nor want my business!! I've since called another company who scheduled the service immediately. read more