1. Wind River Environmental

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Gloucester, MA

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Wind River Environmental

2.3 (3 reviews)
Open • Open 24 hours

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All Seasons Septic System Service

All Seasons Septic System Service

(2 reviews)

We raised five children in a large old 1890s home in Wenham. Over 30 years we have upgraded the…read moreheating, electrical, plumbing et.al but nothing involving the septic system. After last January's thaw, we noticed some backup in our unused basement and called a septic service billing itself as "New England's largest full-service." They pumped out our 'system' however the problem reoccured in two months. I will not prolong my tale but suffice to say after two additional septic pumps and once mistakenly a well. They were insistent that I needed a costly diagnostic study. I fully concurred but I wasn't confident they were the right ones to conduct it. I decided to get a second opinion. Enter All Seasons Septic, with Brad Robertson and his sons. In the course of several hours, they flushed, cleaned and added chemicals to my system. They recommended a local company to clear the drains in the house. This company arrived several hours later and completed the job. In short I have nothing but the highest praise for All Seasons Septic.

All Seasons Septic claimed to have pumped out my septic tank and cashed my check. A few weeks later…read morewe had another septic service come over to do a title 5 inspection for us. This other septic company knew we had recently had the system pumped, but they pointed out that whoever had pumped it had barely removed anything for the tank. The guy asks who we had had out to pump it, and before I told him, he said, "was it All Seasons?" Apparently they have a reputation for cutting corners to save on the dumping costs. Con artists!

Rapid Flow Drain Cleaning

Rapid Flow Drain Cleaning

(25 reviews)

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

I had an incredibly frustrating experience with Rapid Flow regarding a flat roof drain that backed…read moreup 4 separate times over a 6 month period. I was charged for the 4 visits but then they actually waived the fee for the second visit because their first attempt failed after just 4 days. I paid them for 3 separate visits where they repeatedly ran standard mechanical snakes and high pressure jetters through the line without ever resolving the problem. According to their own technicians notes on my invoices, there are structural and physical issues with this line that standard snaking cannot fix. On the second invoice their tech noted a "vent issue" caused by roof drain's trap layout. Then, on the most recent invoice, the technician explicitly wrote that something lodged inside the trap is very hard to get by' and admitted the line 'can close up if more debris goes down.' Instead of addressing these chronic issues, they just kept snaking the line to collect the repetitive fees. Worse yet, on the final visit, the manager, Tom, explicitly stated that a diagnostic video camera inspection would be performed before any high pressure water jetting took place. When I received the invoice, there was no mention of the video inspection. When I questioned the manager, Tom about it on Friday he became extremely angry over the phone, was yelling, and claimed the video was done and would email it to me on Monday. It is now Thursday and I have received nothing from him. The only thing sent to me were 2 pictures taken by technician during their visit. One picture was of the exterior roof basket and the other picture was the top of the drain opening from the outside. I sent them both to Tom saying that was what the technician sent me. They took my money for 3 visits, failed to provide the diagnostic proof they promised, and charged me full price while knowingly leaving a hard object trapped inside the pipe that they admitted will cause it to flood again. Do not trust this company!

Wind River Environmental - septicservices - Updated November 2026

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