3 years ago, we were looking for a property management firm to handle our rental property. After an…read moreextensive research and some phone calls we hired Family Owned Property Management. Having this outstanding company taking care of our property, as well as, our tenants gives us peace of mind. This awesome team handles everything for us and keep us posted of any repair in order to keep our investment in good shape. FOPM just handled the roof replacement of our property and they did a great job for a great price. Thank you FOPM. We highly appreciate all your hard work and dedication!!!

Family Owned is outstanding! Promote and professional when responding to requests. Great level of…read morecommunication and cares about their tenants. Provides a more personal experience than the big corporate management companies. Highly recommend!

I just wanted to take a minute and send a HUGE thank you to Chris and The Family Real Estate Group…read moreas a whole. We had been working with a contractor/real estate agent for several months, who abandoned our project and was trying to bully us into making decisions that were not in our best interest. By the grace of God, we came across this agency while looking for an appraisal to see where we were. He immediately stepped up, realized we were in trouble and went to work with us. He patiently stood by us while we tried for months to terminate our contract with the original realtor and was an invaluable mentor through the entire process. With Chris's help, we were able to get referrals to TRUSTWORTHY contractors, get the work done, and he worked tirelessly to get the house shown, advise us on what needed to be done, fielded phone calls and emails, re-listed, aggressively marketed, and supervised the progress every day. We finally closed YESTERDAY, and would not have been able to do it without his help and the support of his team. We will forever be grateful for his unwavering support and service to us. Today, we have a happy ending, and my parents' future is secure thanks to Chris and The Family Real Estate Group. YOU WILL NOT FIND A BETTER GROUP of realtors in Charleston. Thank you again!

From the owner: The Family Real Estate Group strives to deliver an excellent real estate experience for home buyers…read moreand sellers while founding a company on lasting relationships.

Rochelle sold our previous house and helped us purchase our current home and the through the whole…read moreexperience we felt peace not only because she's experienced but because of her character. She has proven herself time and time again of being a women of tremendous integrity. An attribute that is incredibly important when buying and selling a home! I HIGHLY recommend her!

We have worked with Rochelle twice now. The first time,…read moreshe helped us buy the house, that obviously God wanted us in. We were in the same buying power as the 'investors' like, which caused us to be outbid multiple times. We placed offers on at least 10 houses, they kept falling through, and even when I was exasperated, she never gave up, driving me all over town, finally finding a house that was perfect for what we needed. The closing simply proved to us how much God wanted us in that house. The second time, she sold that house so we could move on, for $3k over asking, before it ever hit the MLS. She helped us figure out exactly what was needed to make it a buyers dream without spending a fortune. She's always kind, answers anything, even crazy questions that have obvious answers- with diligent patience. We can't wait to work with her again soon to buy our forever and ever home.

A friend referred me to James & Co. in 2008 when I needed to rent my house out. It's 2013 and I'm…read morestill renting my house out through them and have referred many of my friends to them as well. I like the fact that they thoroughly screen applicants prior to renting, making sure the person is not only trustworthy, but can afford the rent. Anytime my rental property needs maintenance, they have contractors available and provide me with estimates. They're easy to get a hold of and I've built a great relationship with them. Also, they provide me with notices about tenants leaving and are able to get someone moved in soon after. Overall, I'm very satisfied with the service they have provided me and will continue to rent my property through them.

Our buddy recently hired James & Co. as property managers for his home when he moved cross country…read morewith the military. Since he had to move quickly, my husband and I helped by getting the house ready for renters. James & Co. told us to provide quart sized cans of paint for each painted room, once that was done, they said "Oh no! You need to paint the whole house white!!" My husband made arrangements to get inside to paint, they threw a fit about having to open the house up twice in a morning. When he arrived with white paint, they said "Oh no! You need to paint the whole house brown!." They haven't shown the house to potential renters (it's been on the market a month), and when another friend called to inquire about renting, he never received a call back!! These people either don't know what they're doing, or they're taking extreme advantage of our military. Either way, I know we won't be dealing with them in the future. I encourage you to avoid them too!!!!!

I can't say enough good things about LPMS, they are great. I have been using them for properties…read moresince 2008. I currently live in DC and use them to manage two condos in W. Ashley. The monthly reports are great and they just assisted me in remodeling a unit (all while I was in DC). When there is an issue they always give me options and all the service contractors they use so far have been just as great. Trust me, it's worth the money!

We have been using Low Country Property Management to manage our 5 SFD rental properties in the…read moreSummerville/Ladson area of South Carolina since contracting our property management needs to them in 2010, and we give them the highest rating possible. They are a full service PM company that takes care of everything. They are personable, timely, and do an excellent job keeping us updated on the occasional maintenance need; they have their list of trusted service technicians, and clearly watch out for our best interest on the magnitude and cost of service/repairs. Our occasional vacancy, they are quick to assess cleaning and repair needs, quick to market the property, have done an excellent job screening prospective tenants, and we have not lost a dime in rental income since they have been managing those properties. Thanks to John, Stephanie, and the rest of their staff for the awesome job that you collectively do.

Military renters beware. We rented from them for three years due to a tough housing market when we…read morewere assigned to the area, making it close to impossible for us to buy a house. They charged us a ridiculously high rent, for what was a mediocre house in serious need of updates. The main issue was that they consistently refused to make sufficient repairs on the ac system, despite about 10 notifications we gave them that it wasn't working properly. We were ignored and then gaslit on multiple occasions, being told that it just feels warmer because it's summertime (even when it was only April!). When we could finally convince them to address it, they were only interested in the cheapest possible temporary repairs each time. We spent many days in an 85+ degree home with small children waiting for them to show us any thought or concern. But then when it came time for us to move out, they made a $900+ repair to the ac the week after we left and charged *us* for it by deducting it from our security deposit return, claiming it was our fault that it broke, which was not true for many reasons. Not to mention they nickel and dimed us for every little thing and conducted the pickiest move-out inspection I've ever seen. They also tried to charge us for carpet cleaning even though we provided proof we had the carpets professionally cleaned. They finally agreed to return that specific charge after we filed a dispute but still refused to not charge us for the major ac repair. We've rented multiple times and this is the worst we've been treated. It seems like they intentionally take advantage of people, particularly military, who have to move frequently. The way they treated us was just shameful.

Please, for the love of god do not use this property management company. We were let out of our…read morelease because they were in breach of their responsibilities as a landlord after threatening to sue them - think refusal to fix mold and flooding. After it ruined our washer and dryer we were done and sought out a lease break. When moving out, we had an employee tell us that this is the second time they've had to break a lease at this house because of mold and water damage. They have a clause in their leases that state if you pay the lease break fee, you have to pay rent until they re-rent the place which they were trying to force us to pay before threatening litigation. Not only that, when you move out, they want you to pay a professional to paint the house. We did not have a single thing beyond normal wear and tear and they are trying to charge us $1270 for the most insane things. We told them we would pay $175 which is what we think was fair on that long list and instead they are using their 3rd party company Rhino (that has multiple class action lawsuits against it) to come after us for money. They are truly only out for money and will screw over a tenant every single time. I am appalled that this company is even in business still. I have email documentation of every single thing I have stated in this review and included images of the flooding they refused to fix and the resulting floor issue due to moisture damage.

Extremely unprofessional and dishonest company stay far away!…read more Oak Trust Properties has been the most unprofessional company we've ever dealt with in owning a rental property in Charleston. Every time you try to call, you're told the property manager is "in a meeting" and to make matters worse, they don't even have a proper phone system that allows transfers. You're left sitting on one line with no help and no answers. We sent multiple emails to staff and even the owners with no response. The lack of follow-through and communication is beyond frustrating, especially when all we wanted were basic updates on our tenant and lease renewal. The final straw was when they tried to charge us for a lease renewal they never completed -- then claimed they did! Absolutely unacceptable. Dishonest, unreliable, and vindictive because we chose to leave their company. If you value professionalism, integrity, and communication, look elsewhere. Managing a property is stressful enough Oak Trust will only make it worse. Stay clear!

Extremely disappointed with this property management company. Their lack of communication with the…read moreowner is unacceptable, and their overall laziness has directly resulted in hundreds of dollars in unnecessary expenses at the owner's expense. Issues that could have been resolved quickly were ignored or mishandled due to poor follow-through and minimal effort. As an owner, I expect transparency, responsiveness, and basic accountability--none of which were provided. I would not recommend this company to anyone looking for reliable property management.

I LOVE LIVING HERE!!! We lived here and moved because we bought a mobile home and sold our RV. But,…read moreafter our doggies & us were attacked in that neighborhood by a pit bull we moved our mobile home to Sunrise. We wish we would have stayed here to begin with. It's quiet in here, and the neighbors are wonderful. (And they don't allow dangerous dogs in here)There is a big park for the children of the neighborhood to play in and a big pool that is always sparkling clean !! And the best part the Property Manager, Ms. Carol ALWAYS is on top of everything and handles any issues that may arise immediately!!!! And Ms. Carla, who also is on the office is amazing too! The maintenance guy, Gene-O keeps this park with the grass cut and is always happy and you can tell he loves his job! I'm so GLAD that we came back! The best part is this park is FAMILY OWNED, unlike the former mobile home park we had a lot at, which is corporate owned and they do not care about their residents, they only care about $$$$

From the owner: Located close to shopping centers, schools, hospitals, beaches, and the finest salt and fresh water…read morefishing in the country. Five minutes to the Naval Weapons Station and the Bushy Park industrial area. Easy commute to downtown Charleston and Mt. Pleasant with quick access to I-26 & I-526.