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Charleston Property

1.4 (59 reviews)
Closed 9:00 am - 5:00 pm

Services - Charleston Property

Property management

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Greg N.

By far the worst property management company on the Peninsula. I've leased from them for over a year, and have had to spend over $1,000.00 on hotels, dehumidifiers and generally just having to deal with maintenance issues - they skimp hard on any type of service, and have no emergency weekend repairs. What they seem to do is have a handful of "preferred" vendors that are not typically authorized to perform much maintenance at all - I'm doubtful that the property owner even knows the severity of the situation, which in this case has been repeated instances where the AC has gone out during the summer. They run your around and around in circles, often saying someone will be out there, but rest assured, if you have a major issue that essentially leaves the house unlivable, they could seemingly care less. RUN from them if you are a property owner. If they do respond to this comment it will take the form of deflection from the length of time it takes to respond, or the non-responsiveness until the issue is escalated to platforms such as Yelp or after repeated calls. And while they do resolve the issue...eventually, rest assured they won't address their lack of respect for tenants and property owners by doing piecemeal repairs. That said, the best practice with this group is to take screenshots and document, document document, they're slippery.

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8 months ago

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Amy C.

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2 years ago

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Amy C.

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3 years ago

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Amy C.

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11 months ago

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Amy C.

Thank you so much for your feedback, Carol!

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2 years ago

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Amy C.

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1 year ago

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2 years ago

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Amy C.

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3 years ago

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Amy C.

Thank you so much for the kind words, Tommy!

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2 years ago

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Amy C.

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2 years ago

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3 years ago

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Amy C.

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3 years ago

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Amy C.

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3 years ago

Your process sucks. Can't get in a property without paying the nonrefundable application fee first. That makes no sense.

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Amy C.

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9 years ago

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7 years ago

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3 years ago

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4 years ago

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Amy C.

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8 years ago

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9 years ago

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6 years ago

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7 years ago

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4 years ago

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4 years ago

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4 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

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4 years ago

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9 years ago

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6 years ago

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7 years ago

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4 years ago

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6 years ago

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8 years ago

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10 years ago

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10 years ago

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7 years ago

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11 years ago

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10 years ago

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Ask the Community - Charleston Property

Review Highlights - Charleston Property

They collect rent on time, screen tenants carefully, and handle all of the paperwork associated with owning a rental property.

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People searched for Property Management 450 times last month within 15 miles of this business.

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Daniel Ravenel - Our Property Management Team!

Daniel Ravenel

(18 reviews)

West Ashley

From a landlords side I have to agree with the claims that these people are unscrupulous…read more A Ravenal agent leased my meticulously furnished home to a couple that they obviously did not even do a background check for. Then gave them the keys without even meeting them in person even to check them in at the property. The irresponsible tenants decided to take all the furnishings, art and accessories and carelessly dump them into one room, damaging drywall and all items in the process. Then they rigged the satellite to get a free signal and broke the washing machine. We were in the guest house when the tenants decided to move out within the first few days because their dogs did not like my sweet golden retriever. We did not see all the damages until they were gone. The Ravenal's made the determination that THEY could go to court if charges were pressed by the tenants so fully reimbursed them for the deposit! Avoid this company at all cost.

With the time to search for apartments in Charleston nearing, I have to warn young adults and…read morestudents to stay far away from this (as previously mentioned in another review) joke of a property management company. If you are lucky enough to have a staff member pick up the phone, they are rude and are constantly blaming the issue on the person "above" them- and that person always happens to be on a business trip and is impossible to reach. I knew it was going to be a long year when I went to go pick up my street parking pass at the DMV. After getting to the DMV, I found out that the property I was in, was just outside of the street parking zone. I had confirmed with the property manager over three times that this unit had street parking- a huge factor for me. When I brought it to his attention, asking what my other options were, he responded with, "I might have said you would be able to get a parking pass, but honestly you don't have that in writing. So what can you do?" The property that I lived in, was above a family owned shop- the shop owner owned the entire building. The owner obviously cared far more about the property than Daniel Ravenel, and had fixed every problem I had before getting a response, if any, from Daniel Ravenel. Right before my lease was up, my roommates and I cleaned the place spotless. We have all lived in Charleston for 4+ years and are well aware of the move out expectations. We are also well aware of sleazy property management companies such as this one and decided to take a video moments before we left the property for the last time- documenting the condition of the entire property before leaving. We were shocked when each of us were only given a small portion of our security deposits back. After calling and e-mailing for weeks, I finally heard back from Daniel Ravenel. They charged us to repaint the entirety of the apartment. When I asked for an invoice of the painting services, I noticed they charged us for paint colors that were not even in the house. I was ensured that was a mistake and they would refund me- that's when they stopped fully responding. We were also charged an absurd cleaning fee. They argued that we left the place a wreck- claiming we left furniture that didn't belong to the property owner, left bags of trash, appliances, etc. They sent me photos old photos of the property as "proof"- they didn't think to remove the two year old time stamp from the photos. I pointed out to them that they were using old photos and I have *recent* video footage of the property right before I walked out. I then received an e-mail from Daniel Ravenel's attorney and was told I would have to go to court if I wanted to get the rest of my deposit back. I had recently taken a position outside of the state and didn't want to go through the hassle or costs, just for a few hundred dollars. Daniel Ravenel is completely aware that as young adults, we won't take it as far (or don't have the means to) as going to court over a few hundred dollars. It truly is a shame that this team takes advantage of that and is continuing to rip off and deceit its tenants. Please do your research and find another property management team! Avoid at all costs!

Charleston Property - propertymgmt - Updated May 2026

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