Kevin recently performed our annual property assessment as our lease is up for renewal. Kevin has handled our assessments every year and, as always, he was extremely professional and efficient in completing this most recent one. He also is helpful in the event there are any issues that need to be passed along. Thanks, Kevin! read more

PLEASE DO NOT RENT THROUGH THIS COMPANY!!!!! They sent me a text on a Saturday saying they were terminating my lease. No one answered my calls or told me why until the following Monday. The owner's of the house were disrespectful and downgrading to my boyfriend and I when we were forced to move out for no reason (which they legally don't have to give) but told me continuously they would work with me through this transition and have not yet once. This is a horrible company with horrible customer service and support along with horrible owners they rent for. PLEASE find another company or someone else to rent through! read more

Absolutely the worst reality company I've ever dealt with, and it's not even close. You can't ever get in touch with them. Then this 0ast year I signed a new lease, then 2 weeks before they sent me a different lease and told me that the other one I signed had an error, we'll the error was they wanted to jack rent up by an extra $200 a month and gave me 2 weeks to decide. If there was a way to give them 0 stars I would. read more

I have a rental property and have had a great experience with Sloan Realty for nearly a year now. Their experience and passion for property management shows in their work. They are always available to answer questions and address any issues, and they always do so promptly and professionally. Whenever I've had any questions or concerns, they've responded in minutes, which is a level of quality rarely seen in most service industries. They make my life easier by handling everything that renting a home requires. I can't recommend them highly enough. read more

I would HOPE NO ONE EVER USES YOU AGAIN! Thats not reality though so ill just say i feel bad for Warren Sloane he must be a sad man to want to not take accountability for his CRAP SLUM BUSINESS HE IS making his minions run for him while he rakes in the cash. You left us with wet floors from the hurricane in 2024 and then you never fixed the issue and I have a child and you said put towels down on the floor! I am so sad that a grown man would run his business this way. And you asked us to leave bc you were selling the property but now its back up for rent and at 100$ more so sad I hope no one ever has to endure the pain I had to bc I thought I was crazy my floors were always dirty and my child's feet were dirty and it was bc of a crappy sliding door they didnt install correctly and I paid 19,00k to live there while dealing with that and you never apologized WARREN SLOANE ill remember your name for the rest of my life and I won't forget how badly you treated your property and that reflects your person and business as a business owner that is appalling. read more

Absolutely the worst realty company I've ever dealt with. Doesn't take care of the property. Doesn't notify with any changes to rental agreement. I was forced out of a house with 2 weeks notice due to their negligence. They do not care about loyal tenants. Avoid at all costs!! read more

This property management company is the worse. I rented a house for a year and made sure to not request any services from them because their fees are usury. They had me in the home the first weekend without any hot water although their staff was supposed to ensure the house was ready to go. This same person came to the house while I cleaned it before move in. There was cat hair in the fridge. I mopped and cleaned before I put any of my furniture into the home. I expressed before signing lease my concern for safety before moving in and they disclosed my information unbeknownst to me until after this was done. I also had an additional key and garage remote left outside the house which I found as no one informed me that this was done. They use a tenant portal & if you pay using it, you cannot make additional payments for 5-7 days. The significance of this is that while you wait for clearance of any submitted payments fees are adding up on what they claim you owe. This is what I spent Christmas of 2018 doing. Back and forth with owner Warren Sloane about the portal not working. They claimed I didn't pay but it was the portal that had an issue. I called my bank and there was no attempt to claim monies from their company. Upon move out I knew they would make all kinds of claims. I sent pictures to the owner as I was cleaning the home. I updated the landscaping while living there. They did an annual walk through in September and the house was excellent. I contacted the owner about touch up paint and he indicated not to worry due to normal wear and tear. I had assistance with cleaning. I rented a carpet cleaner and spent over $70 as I kept it for 2 days to do the carpets. This was one of the last things I did and did not walk As expected they too almost $500 out of my security. back on the carpet yet they claim they had to clean the carpet and even charge to remove cobwebs. Really!!! Who does that. I'll tell you who ... greedy, unreasonable, and despicable property management companies. I paid to rent the property until November 30th at $1680/month. They informed me that I had to move out by 12n. I had to ask if they would be returning 1/2 the rent for that day. They also have in their lease that when you move out you must leave utilities in your name because they will do walk through in 3 days. I think they just want to inconvenience people who are transitioning to their new home and in my case moved out of the area. They just don't want you present so they can fabricate stuff while you are not there to counter their claims. This owner was impressed with they way his Home was cared for and sent me a thank you card. I will say that I considered purchasing this home but refused to do so because it's in a HOA but more so to ensure that this realty company didn't get to profit off me any further. When it was time to consider renewing my lease they automatically add % of rental increase and admin fee $85. If you do not tell them timely (60 days before end of your lease) that you will not be renewing the lease - guess what? It automatically renew. Though my pictures show items in the rooms all were removed. I have a very nice neighbor who was there for the final emptying of all my property from the house and together we cleaned the kitchen counter and even used blower on the back patio. There is a commission on real estate to deal with property management companies like these and consumer affairs. I already contacted consumer affairs when they told me I have to move out by 12n and to advise about mandating tenants leave utilities in their name. I'll be adding to my complaint and now contacting the commission. Renters stay clear and property owners beware. read more

See all

I wish there was an option for 0 stars. I've been renting for 5 years and have never experienced such a neglect and lack of concern for work order forms. This is including EMERGENCY work orders for both AC's. It's unsafe for us tenants and our poor dogs. Sloane has offered no reimbursement on utilities and this is easily the 7th time it's happened in 13 months. It's so miserable renting from them I found a sublet and am leaving 9 months early. DO NOT RENT FROM THEM. read more

Dishonest and unprofessional. They seem to have no issue lying to their tenants and taking money they are not entitled to keep. Stay away.

The Sloane Team is awesome! We have rented thru them for a year, and they have been highly responsive to our needs. Every time. Not only that, they're also very warm and personable individuals, be it on the phone or via email. To me, this is how all real estate management companies should be! read more

I recently moved into a home managed by Sloane Realty. The team there has been very helpful, courteous and kind! I would describe the team as extremely professional and approachable. They are eager to help. Our move in was easy and seamless. The house was clean and tidy. We put in a few maintenance request for a few simple items and their response time incredible. Within hours we had the items that needed attention scheduled for service. A great company! I would highly recommend them to rent from or manage your home. read more

Awesome service with Sloane Realty! Any issue that I ever had was resolved to the best of their ability and they kept me informed every step of the way. Everyone I have spoken with has been very courteous and kind and going above and beyond to make sure my needs are met. Thank you everyone at Sloane Realty for being so professional and attentive! read more

Horrible experience. wrong information and slow communication from start to finish! Such a stressful experience. Took forever to get a call back. My duplex had all kinds of junk in various closets. Then they had the nerve to charge me $200 for clean up When I moved out. I left it cleaner than when i got it! I would never rent from them again! read more

In Nov 2019 I rented a property in folly which Sloane realty was the property manager for. This was my 1st rental experience as I was relocating to Charleston. Initially all was well, however, the community I had chosen had a very diabolical HOA assoc, who despised renters. The sloane co did contact me concerning HOA matters, however, there was never a sense of urgency conveyed as these issues were total ridiculous. Then just after my lease renewed from the 1st yr, Someone from sloane contacted me to say that I owed fines from the owners HOA of over $3000. Yes that's right. Warren Sloane himself visited my property in Nov of 2020 to make me aware of fees being incurred and at that time were roughly $700. Sloane co had no interest in disputing any of this. No concern for the facts or their rental client, just collecting the $. In the month that followed I corrected the "2" issues they had problems with, so fast forward to Jan 2, 2021, I received an email from Sloane that I now owed $3250. Yes that's right! After consulting with two local attorneys I reluctently paid the fees. I gave notice of vacating on 3/1/21 to be out 4/1/21. I had always treated this property as it were my own. Then, during my last month, the HOA did painting maintenance on the lower portion of the building which is the garage area for the home. My rather expensive sports car was kept in that garage. I returned home one day in early March to find white paint splatter all over my car. I contacted Sloane in regards, and as others have stated, no one answers the phone, and I was left to leave a message, 10 days laters I was told the owner had contacted the HOA about the issue. I provided Sloane with anFast forward to last days of March 21, I'm moving and still no word on this situation, then as I'm leaving the community, taking things to my new home, I see the HOA pres walking as I'm leaving, I stop and inquire about the issue with my car. Her response is she's had no idea what I'm speaking of, what Sloane co told me over ten days ago that they were waiting for a response from the HOA. I contacted Shannan, the person responsible for move out and she said she was "preparing the move out paper work" and would get back to me in 2 days. I moved out on 3/31:21 as I said I would. I had my house cleaners that clean the home every 2wks, clean the house the last day after everything was removed. It was spotless, I returned my keys, gate control etc to the office. The office with no one present in the middle of the day. I was offered no exit inspection, nothing and still no word on the "move out papers or the issue with my vehicle. April 30, 2021, almost 6 weeks since my last contact, I received a letter from the Sloane co, no be aware I had a $2850 sec deposit here. Sloane now sends me a BILL for $705 dollars owed after they took my security deposit, for cleanup, remember I had the empty home cleaned on the last day and have invoices, mold on the ceiling in the master closet, clearly not my issue as the attic is not properly vented and moisture accumulates and blending of paint on dining rooms walls? No mention of the damage to my vehicle. In Closing Don't do business with this company. Don't subject yourself to the headache incurred here! read more

I have had nothing but a fantastic experience from Sloane Realty especially Shannen Goodwin. She is helping me very step of the way with 3 different rental properties including: rentals, remodeling, landscaping, getting me bids etc... Unbelievable!!! John R Miklos MD read more

Felt strung along just to pay the application and associated fees. Was assured everything was fine and even discussed the process on the phone multiple times be given every assurance that i could move in on my required date only to receive a denial email without even a phone call after i had paid for EVERYTHING when asked for clarification i was told a manager would be in contact and the woman who sent the denial email just writes emailes. Never recieved a call back after multiple attempts to offer a co signer or explore options to make it work. Poor customer service and felt cheated out of my money will be making sure to express my concerns with any who ask my opnion on this company. read more

Shannon and the entire crew are very professional. Great people to work with. They always get back to us in an timely manner . If we have any questions or concerns they are always happy to help us. Great crew!!!!! read more

If there were a negative star rating for Sloane Realty as a company that would be what I would rate them. I have never experienced such lack of respect, care, attentiveness and professionalism in my entire life with ANY company or any group of people. Below is an email I sent to the owner of Sloane Realty back in in January, when we had only moved in during august. _________________________________________________ " I, as well as my roommates, have had several problems with you guys as a company in the short time we have lived in this house. *We had our water shut off one time because you all did not send payments to the water company, and had to go without water over the weekend. *You all inaccurately assessed water damage in our house many times. *You all have not sent people out several times to fix maintenance issues. *My multiple requests to have someone come look and try to fix my porch lights that were damaged during the hurricane were ignored, and still are being ignored. *You all are trying to charge one of my roommates for rent that he paid in cash up front, because you all lost the receipt. *You all are trying to charge my Roomate fines pertaining to a dog situation because you guys claim that you can't find the documents that he in fact turned in. *My multiple requests for maintenance on the shower were ignored. I had to make contact with you all several times about it. *People from your company have not showed up or followed through with certain things that we have set aside time for. No tenant should have to experience these things. Everything that I just listed is factual information. We loved touring the house, we had very pleasant and professional interactions with your staff in the process of looking at the house, and renting the house. But I unfortunately am having to inform you of these things that have gone on during the short time we had lived in the house. We pay a lot for the house and love it, and we want to keep it the way it is and maintain the nice-ness of the house, and we do. We just feel that at times you guys don't hold up your end of our renting situation. This shower door fell on me when I was in the shower, and it honestly hurt pretty bad, and I was ignored several times when asking for maintenance on it, and now, after months of having one of the shower doors off of my shower, getting the bathroom floor wet, I am told that the nice, glass, shower door will not be fixed, and that instead the other door will be completely removed and there will be a rod installed and a plastic shower curtain from Lowe's hung up in its place. I would love to have pleasant, professional, friendly interactions with you guys, but unfortunately that ends up never being the case. I liked the shower and bathroom, and that is honestly one of the main reasons I chose that room and pay $1,400 in comparison to the other roommates. I thought this shower door should have been fixed along time ago and really was hoping today would be the day when the maintenance worker arrived. And I would have hoped that if I am downgrading from a nice sleek glass shower to a plastic curtain, that I would have something taken off my rent or compensated in some way. " ____________________________________________________ Warren Sloane never responded to that email. They also never provided the plastic shower curtain and shower rod. It is now mid July when our lease is almost up and none of these issues have been fixed and we are still having problems. This is the most unprofessional establishment I have ever experienced or even heard of. PLEASE. I BEG YOU ALL AND WARN YOU. STAY AWAY FROM SLOANE REALTY. read more

Tried to spoke with them on few houses over the phone and emails.. but they never called back... read more

They are THE BEST property management company in Charleston! I've been a tenant of theirs for close to 4 years and I love the whole team! You can put total trust in Sloane to take the best care of your property. Always responsive to any questions and proactively keep their tenants interests in mind. For anyone looking for a company to either manage their rental property or help you find a rental, Sloane is the way to go! read more

Our family has used Sloane vacation rentals for over 40 years. We have had various emergencies through out the years and they have alway been responsive and super helpful. Their staff is always friendly and knowledgeable. I can't say enough good things about them. read more

We've used Sloane's services for several years and have found them to be efficient, responsive & respectful. Payments are timely, & as a result of their up-to-date software, it's very easy to view & monitor our account at any time. Kudos to Warren & team! read more

I have had the best experience working with Lorena @Sloane Realty. We had difficulties finding an appropriate rental and she went beyond to help us get our new place. She is the best! read more

Amazing property management company with a staff who genuinely cares about doing right by their residents and owners!

Be very wary of using this company for either rentals or buying property. They will not protect you as tenant or buyer, nor do they maintain properties appropriately. There are many wonderful realtors in the Charleston area, this is not one of them. I am happy to provide more details to anyone genuinely interested. read more

Without meeting us, the contact person at Sloane Realty, Tiffany, gave us the lock box combination so that we could go view the house on our own. We had never met this person, but she texted us the lock box combination right after we contacted her. We thought this was a little strange, but we went to view the house anyway. It was perfect for our first house. We decided to rent the house. We asked Sloane Realty to have the house cleaned because there was dirt and dead bugs all throughout the house. Sloane Realty told us that it had been professionally cleaned a month or two before and that they were not going to clean it for us. We have another realtor from Carolina One do a walk through with Tiffany from Sloane Realty to show that it needed to be cleaned. It was only after this realtor told them they needed to clean the house that they agreed to have someone come out there. While it was not cleaned very well, they did vacuum most of the dead bugs. Our first year living there - we had minimal problems. During the second year, our refrigerator/freezer quit working. It took Sloane Realty approximately 10 days to have it fixed. We lost all of our food in the refrigerator and our frozen food (over $400 worth of food). Sloane Realty refused to reimburse us for any of this. They continued to have an excuse every day about why it wasn't being fixed in a timely manner. About 14 days after they had it fixed (not replaced), the refrigerator/freezer quit working again. We again lost all of our food. It was only after I sent an email with the laws regarding landlord responsibilities and highlighted portions of our lease agreement did they decide to allow us to rent a fridge until they could get it fixed. All of the refrigerator/freezer issues happened over the holidays when we had many family members in town. This just made the whole experience even worse. We were hosting people and were unable to prepare or store food in our own house. Most of our problems started when we informed them that we bought a house and would be moving out of the rental property. They were required to alert us (per our lease agreement) 24 hours prior to any showing. They rarely gave us a 24 hour notice. One time - they even stopped by unannounced with potential renters at 9:45 on a Sunday morning. We moved out of our house on June 22. Our lease agreement ended June 30th. Since we were still paying rent - they were required to alert us prior to any showing of the house. We had the house professionally cleaned a few days after we moved out. We received a call from Tiffany from Sloane Realty a few days before our lease ended that said the house was not clean enough. She found some dust on the top of one of the windowsills and some dust on the blinds and bannister. I was pretty upset with this considering they had turned the house over to us in poor shape. However, I (being 7 months pregnant at the time) went over to the house with my husband to clean the windowsills, bannister, and blinds. Carol made my husband sit in the car during the final inspection. He was not allowed to be in the house. After Carol went through the house - she shared her findings with him. She found a problem with the screen on the back porch. Carol said there was dirt on the floor in the kitchen and that the hardwood floor was "streaky." We were very upset with this, considering the house had been cleaned professionally and that they had turned the house over to us in very poor shape (dirt/dust/dead bugs). We discovered that Sloane Realty had taken people into the house to show it without our consent, which was a violation of the lease agreement. They were required to alert us 24 hours prior to any showing. It was during these showings that dirt had been tracked into the house. However, they still wanted us to have the house cleaned again! I was shocked! However, we still were trying to get through this without too much complication. We had the cleaning company call Sloane Realty to set up a time when they could come back to the house. Sloane Realty refused to call them back. When Sloane Realty sent our security deposit back - they had taken over $200 out of our check. They also charged us over $100 for the screen on the back porch. They said that 2 sections of the screen were messed up. We sent them documentation that we reported this problem with the screen 1 month after we moved in and they never fixed it. The documentation we sent them showed that they had agreed to fix the screen (and never did). However, they disregarded our documentation and said the the matter was closed to them. When we asked for pictures of the screen damage - they sent us pictures of the same section of screen (although they stated it was 2 sections). They refused to recognize that this was not a problem that we had caused. Sloane Realty was extremely rude with all of our interactions with them during the move out/inspection process. read more

My experience with Sloane was terrible. They literally cost me thousands of dollars due to mismanagement. I'm a landlord and have owned property since 2001. I've had as many as 8 rentals and hired Warren Sloane to manage 4 of my properties in SC. Over the past decade I was in the military and bought rental property in 3 states where I was stationed. So I've had a lot of experiences with Property Managers and renters. I can honestly say Sloane Prop Mgmt really screwed me over several different times. His right hand woman, Sarah, is just as bad. Since the AIr Force stationed me in CA, I really needed a prop manager I could trust to manage my investments back in my home state of SC. I thought Warren would be a good fit since they market themselves as pro-military and as a family company. Man was I wrong. They have a small business, yet every time I called with an issue or question or they wanted money to fix something in a house ... I never got to talk to the same person. It was like dealing with a big, nameless, faceless company ... yet still having to work with the constraints of a small company. So the worst of both worlds. I get better customer service at the Apple Store or CostCo or WalMart. In the end, after less than a year managing my 4 properties, I had 2 turnovers and the "wear and tear" repairs where nearly $5,000 for each property. I've never had anything like that. One renter just decided not to pay the last month's rent. I guess he could sense the super-lax management and knew he could get away with it. When I asked Sloane to do something about it, they just wouldn't. I was in CA. They are so lazy. Warren recommended that my 68 year old mother who still lives in SC file the paperwork to start working on getting that last month of rent. Ridiculous. If you want terrible service and no accountability, hire this place. Also, they got plenty of their own repairmen who will make sure to charge you the top price. read more

I agree with Michael! This is by far the worse place i have ever rented from. I have lived all over the United States and never seen a worse property management company!! They treat there tenets terrible and pull legal garbage at every stop!. So if you do rent from them make sure to have a lawyer read you contract first! read more

If I could give less than 1 star I would. I would highly recommend not renting through Sloane Realty. The property we rented from for 2 years was amazing, but only because we were friends with the family we were renting from. They agree that using Sloane was a mistake. The first month that we moved in, we let the owners know that we would be a couple days late on rent for various reasons. They were okay with that. Mr. Sloane himself called me and was extremely disrespectful. He told me that we were giving a horrible first impression and that if we did not pay rent he would evict us. He lied to me and told me that the owners of our property had called several times upset and asking why we had not paid rent. I know for a fact that that was a lie because I called them myself and they said they had never even spoken to him. Sloane's mistake was that he did not know we were friends with the owners and thought he could get away with lying to me about it. On top of that, throughout the 2 years that we lived there they claimed several times that we had not paid the full amount of rent, even though all of us paid. I agree with Sean that they will pull legal garbage any chance they get. I could give so many more examples of the kind of unprofessional behavior that I witnessed from Sloane Realty, but I think everyone else's one star review says enough. read more

I have no rating for Sloane Realty. They have been the worst company to rent from. They rented us a dumb. It had garbage in the backyard, beer bottles, socks, broken glass, razors, vodka bottles. The place was trashed inside and out. There were marks on the walls and I couldn't tell if it was blood or paint. The house reeked of smoke and cat urine. There were a number of broken things in the house from a broken garage door, broken outdoor light, a huge pot hole in the driveway, dirt and dust in the cupboards. The refrigerator and stove were disguisting with rust and dirt. The dishwasher was anctient and the fridge ran constantly. It sounded like it was going to explode. I asked for a number of things to get fixed and they half hazardally fixed some things and not the rest. They took forever to come fix whatever item they fixed which was one or two things. We got into a battle over terminating our lease which the owner terminated on us after just moving in there for a few weeks. Their interest was only with the owner not ours. The whole thing was a nightmare. DO NOT RENT from them. read more

Warren is a very kind and understanding person to deal with. He is very knowledgeable of the Charleston area. I never once experienced him being slow in responding to my emails and questions. It was a pleasure to deal with Warren. read more

Attention!!! Do not rent from this company! I would have given 0 stars if I could. The company is so far from being professional. Everyone there wants to pass blame on everyone else. We didn't have AC in our house for a month and 1/2 during May and June on James Island. We were told nothing was wrong with the unit, and basically told we were wrong. It was only until we moved out the they finally admitted the unit was broken. We contacted them repeatedly through the whole ordeal and was given the run around repeatedly. It was only until our lawyer contacted them that something was done. If you value your comfort and general well being, do not rent from them, I know i never will or recommend them to anyone, read more

If I could rate them 1/8 a star I would. Terrible experience all around. Do not deal with them no less rent from them. These type agencies are the type that give RE managers a bad name. Save your time and energy and rent elsewhere. read more

Landlords comment is a complete Lie, I told him that we had german cockroaches, and he said I should expect to have cockroaches and that palmetto bugs and cockroaches are the same thing. When I argued he said no you should expect to have cockroaches when you live in charles ton and especially james island. We have been heavily infested since I moved in and now that I am placing reviews online he is trying cover his end by blaming us. Just for the record any person who cares more about the bottom line than they do there fellow man is the real "pig" Mr. Sloane.Sloane Realty has an F rating with the better business bureau. read more

Sloane Realty has taken great care of our property and their service and professionalism is outstanding! They have proven themselves to be fair to both owners and tenants. We rest easy knowing that Sarah and the entire team at Sloane consistently work hard to provide excellent property management. In addition to managing the rental process, they are mindful of maintaining the value of our property, which is extremely important to us. They have a great network to provide quality maintenance at the best possible prices. All I can say is Thanks!! read more

this is the worst company to rent a home from over priced homes with cheap walls you can not even clean paying my rent late on two months paying my rent plus their 1000 fees . due to me losing my job and having a grand baby being born they kicked me and my children out giving us 1 week and 3 days to find a place are live on the streets and that day just so happen to be the day my mother passed . heartless company that never respond to any emails and will leave you without a refrigerator and microwave for a month without caring about your loss. i will never rent from this company read more

Warren Sloane was very rude. The staff was nice and things were repaired promptly, but they took 1/3 of our security deposit for very minor problems. (Oven needed more cleaning, one burnt out lightbulb, and one dirty closet corner baseboard = $400) They also only gave us notice that they were raising our rent by 20% 5 days before we had to resign our lease. read more

We have been renting from Sloane Realty for almost 3 years and they have always been friendly, helpful and understanding. When we have submitted maintenance requests, we get an appt set right away and they have always made sure that the issue was resolved. They have been a pleasure to rent from and we will not be moving until we buy a home and at this time we are in no hurry to do so because we love the house that rent and we love having Sloane Team as our rental company. Thanks Sloane Team for being such a great company to rent from, we really appreciate it! read more

These guys are a bunch of slumlords. Do not rent from them, unless you like not having water for a week, and having leaks looked over for months, without them actually doing anything to take care of the problem. Oh, and if you like moving into a house with rats and bugs go with them! read more

I am surprised there are not more negative reviews on this company. Possibly because their rental turnover rate is so rapid, people just do not take the time or move away. A few words of advice: Keep all your correspondence with this company, email, paperwork, etc. Do not take any of the staff at face value, no matter how sincere or friendly they seem to be. This is strictly a property management business, who will do or say anything to get you into a rental agreement and take advantage. Do not expect a fair shake. Good luck. read more