Small stand-alone store in E Norwalk. The owner is…read morefriendly, honest, fair prices and good quality.

great experience: very friendly, professional, and expert. Fair pricing. Fabulous restoration of my…read moreboots.

George is professional, efficient, and friendly. He repaired my 10-year-old 6" L.L.Bean duck boots…read morewhen the stitching had come apart between the rubber foot/sole and the leather upper on the insides of the ankles on both boots. Because the rubber and the leather were both still intact, he was able to reattach them. A relatively simple job, but one that required the skills and materials of a Master Shoe and Boot Cobbler. I love L.L.Bean, but they only offer the *possibility* of repairing Bean boots and it would take anywhere from 3-8 weeks to get them back. George looked my boots over and assessed the repair in under ten minutes (while I stood at his counter in stocking feet!) I appreciate and respect his policy that "custom work requires custom pricing." In other words, don't hesitate to ask for an estimate so that you're not surprised! George won't be unkind or embarrass you if you decide you need to consider the cost of a repair. I dropped one star only because I called twice to ask if my boots were done.

Rude and dishonest. He denied additional damage he did to my shoe and accused me of not knowing…read morethe condition of my shoe when I brought them in.

George is very creative with lots of solutions. Turn around was quick. My boots looked better than…read morenew

Used this business twice. Once for a pair of favorite sandals and the next time to ask them to…read morerestore a black leather handbag. Both turned out beyond my expectations.

SUPERB! I brought two vintage fur coats to be repaired and not only did they repair them…read morebeautifully (you would never know there was a flaw), they also conditioned them. So happy with the service.

If shoes could talk, mine would be singing praises for New Canaan Shoe Repair! They've been our…read morego-to cobbler for over 3 decades. High quality and great value. Damien, like his father before him, is a one-person whirlwind--managing the front desk and repair bench at the same time. So if he seems unceremonious, it's because he is moving at 100mph to make every stitch and shine show the care and skill he pours into his craft. He even delivers! A true family-run gem worth seeking out! Support small local businesses.

Great work, reasonable prices, Damien is a cornerstone of New Canaan merchants. Always pleased.read more

Here at 3:30 PM to pick up shoes but no one is here. Store hours listed on the door are 8 AM - 4 PM…read moreon Wednesdays.

I really like this guy. He has always done a fantastic job and has fixed a few minor things for me…read morefor free in the past. I see people in reviews getting upset by his perceived gruffness but i think he is just a bit shy and awkward. If you know how to bring people out you can get him to smile and engage. Bottom line though is he does great work in timely fashion. I am honored to be a customer of his.

Snow boots expertly repaired in time for a blizzard. Sole was coming off. Owner would not just glue…read moreit, said without stitching it would not hold. Did both boots. Fantastic

Orthopedic build up of my left shoe. Got quoted $75 and 10 days and it was done for $75 and in 10…read moredays. Nice clean store.

Poor quality high heel repair with cheap tips poorly done. Couldn't fix one shoe. Didn't clean…read moreshoes when repairing which is standard. Charges way more than I've ever paid for tips and didn't get skid pads because they way overcharge for it. Just moved from Manhattan where there are 20 better cobblers at half the price and double the quality. Wanted a local cobbler but this one is horrible on all fronts.

Sweetest people, helped me and much as he could with my 20 yr old Louis Vuitton. Couldn't help much…read morewith the pipping but was able to cut and mend the leather so it looked much better.

I'm surprised by all the bad reviews - looks like they were years ago, did someone else take over?…read more I've had him clean a few pairs of shoes and he did a great job. Explained what he could/couldn't do when I dropped them off and did a great job, on time. I have used and will continue to use him again.

Yeah. Rude, bad attitude. A few weeks ago, I needed my shoes repaired immediately so decided to go…read morewith his exorbitant stated price anyway. Pay in advance, he said. I give him a $100.00 dollar bill for a $35.00 repair job. He takes the bill, tosses it on the counter, busies himself with something else for a few moments, gives me the green tag and says "bye". I almost walked out the door, then I realized he hadn't given me my $65.00 in change. I said hey wait. He breaks out laughing hysterically like he was pulling a prank on me. I didn't find it funny, I don't even know this man. He was clearly trying to pull one over on me. One and done. I'll never go back there.