You quote one price and say you won't proceed until approval and hat you actually did make the…read morerepairs you thought it needed, without getting approval. You should always get "WRITTEN" approval for any work to be provided.

On time and was careful with the car. Driver went extra help pushing the car out of the garageread more

My car had broken down and it was freezing cold out. I reached out to them to schedule a pick up…read more They were quick and responsive.Even in below freezing temps he showed up and was courteous and did not waste any time to get it loaded up and taken to where I needed it to go. I will definitely be telling my friends and family about them and continue to use them for future tows. ​

Saving someone in a broke down vehicle is stressful enough... thanks for towing our Jeep!!!!read more

This towing service saved me in a desperate situation. They fit me into a busy schedule and really…read moretreated me right and it didn't cost me an arm and a leg for service. I highly recommend this service.

From the owner: Great towing rates! Contact 6787603325…read more Hablamos español! 6786836627

I don't عادة leave reviews unless a business truly stands out--but Car Craft of Watkinsville…read moreabsolutely deserves it. From the moment I walked in, the team was professional, friendly, and incredibly knowledgeable. They took the time to clearly explain what was going on with my vehicle, gave me an honest estimate upfront, and didn't try to upsell anything I didn't need--which is rare these days. What really impressed me was their efficiency and attention to detail. The work was completed quickly, and everything was done right the first time. It's obvious they take pride in what they do and genuinely care about their customers. Finding a trustworthy mechanic isn't easy, but these guys have earned my business for the long haul. If you're looking for honest, reliable, and top-quality auto service, I highly recommend them. -- Bob Hendrix

I went there for an oil change and found that they were running a special that included a trie…read morerotation free of charge. As a single (older) woman I was thrilled! I had had some issues with my previous car care, one of which was lack of trust and respect - in other words I had been "treated as an old woman who did not get it." At car craft I was treated with respect. Their waiting area was clean and inviting. I'm so happy that I found Car Craft of Watkinsville!!

Maurice's Towing towed a car that we are the lienholder on the account. Our customer called and…read moretold us the car was there but she could not reach them. After 4 tries I was able to talk to someone. They were very evasive and wouldn't tell us how much to get our car or exactly where the car had been taken. The car had been there for 11 days already and state law says they are to contact the lienholder via certified letter in a timely manner. At that time no letter had been sent. I was told on Tuesday they had sent out the certified letter on Monday. A full two weeks after they towed the car. They said they didn't know where to send it. All of our cars have a sticker with our phone number and business name on the rear of it. When I spoke with them on Friday to get information- once again they would tell me nothing but, claimed the customer had told them earlier in the day that she was sending a truck to get the car on Monday. Our customer said she didn't tell them that because she had not been able to reach anybody there except the person who transfers the incoming calls to the needed party.- were they trying to get 3 more days of storage fees? I told them to give me a call on Monday if she didn't come get the car and we would come get it. I got the call on Monday and was given a price but was told to make an offer and they would pass it on to see if the owner would accept it. but assured me it would be no more than $1225 through Wednesday. When I spoke with the same person on Wednesday I was told the notes say no less than $1000. The rep told me she has to verify that with the owner and for me to call her back in 30 minutes. I did, I was told he would accept no less than $1325. This tow company, in my opinion, is a dishonest poorly run business that takes advantage at every turn.

We were stranded on the side of the interstate with a flat tire. Called a local tire place and…read morethey recommended Maurice's towing. It did take a while to get to us but they were really busy - lots of stranded drivers in the area at the same time. The driver was careful loading our car o to the tow truck and did a good job securing it.

My car got towed here. While being towed my car was damaged but they refused to take…read moreresponsibility. The woman that worked here could barely talk, she was most likely high off her mind. In a nut shell, avoid this place like the plague.

My car was towed after a collision. The insurance company paid the estimated cost of repair within…read more10days. It took this place 4 months to do what any other person could have done in one week. When my car was returned I it to the dealership for routine service and they pointed out flaws in the paint and repair. My car deprecated from 2,000 to over 5,000 because of the shotty work. I wouldn't recommend this place to anyone

God forbid you need a tow. But IF you do, you should totally call 1st Mile…read more They were... - super friendly and informative - cheaper than the 2 other companies I contacted - very speedy to arrive - pleasent and had a very clean truck to ride in - 100% professional Good companies that you can trust are hard to find in the ATL area. This is one of them!

Malcolm is the man. Very friendly person who did a great job rescuing us from the middle of a road…read morein Duluth. It was a very pleasant experience from start to finish and I'm going to use him to tow my car to the dealer trade in as well.