Excellent care and bedside manner! I had pain after a procedure and he met me after hours to check…read moreme out; cleaned my wounds and rebandaged them. It's great to know some doctors have compassion!

They helped me lose weight. I want to return and lose more weight. The doctor and nurses was very…read morenice and was concerned about my health.

I had been a patient of the ONLY Medical Doctor on staff. It's owned/operated by just nurses! They…read morefired my doctor of 6 years and unceremoniously dumped me as a patient because they can't prescribe medications that I require! I'd never agree to be treated by anyone other than a physician, so I'd have left anyway. No. I definitely do not recommend.

From the time I made my original appointment to the follow up appointments, everything was…read moreextremely professional and everyone was extremely courteous. The dentist is not my favorite place to go due to some bad experiences as a kid in a dental chair but Dr. Griffith made me feel extremely relaxed and really made sure I was comfortable throughout my entire procedure. I've never had a better dental experience and I have finally found a dental office that I'll be returning to on a regular basis. Thank you Brookside Dental for taking great care of me.

I didn't even make it to the appointment cause they cancelled it saying I didn't confirm it through…read morea text message. They went on further to say they wouldn't reschedule me anymore since I have had to reschedule different times. I had explained I am a full time student, part time worker and have a family to take care of, but I guess that did not matter. My concerned mother called their office about this and she was treated terribly. The people on the phone even raised their voice at her for using the word "honey". This is unacceptable especially in what's supposed to be a friendly close knit community. I already have terrible anxiety about the dentist to begin with and this has just made it worse, honestly. If they will treat me like that before making it to the office, makes me wonder how they will treat me in the chair. I can't comment on the actual dental care, it could be good or it could be bad but, what I can comment on is their customer service and it is bad. I can not recommend this for a person who has a life outside that dental office or someone that has anxiety about the dentist.

Doctor sword is amazing and I would greatly recommend this orthodontics! He has been very helpful…read morethroughout my Invisalign treatment! The staff is very friendly!

We love Dr. Hartsock. Best orthodontist and best office. My kids and I have all gone here. Great…read morestaff to work with too.

Lambert has been my eye care since around the age of 11. He has since retired but his son now…read morepractices here. His son took care of me yesterday (6/6/2023) and I do have to say that he is good and kind but I do prefer how his dad worked. My right eye is my biggest problem and he wouldn't change the focus enough for me to really see clear. I tried to explain that my right eye loses focus and no matter the adjustment range he was using it just did not clarify it. He then came to the conclusion that both eyes has the same vision. They have never had the same vision and even with closing one eye and the other I could tell my right eye was not clear. He said my right eye will never see what my left sees. Well no probably not unless there is something stronger for my right! I like his pleasantness but honestly it seemed to me that maybe his fascination with eyes and making sure they are at their optimum best is not as acute as his dad's was. My old one loved eyes so much that he even told me he wished I could get LASIK surgery. At that time it was over $5000 because it was a new procedure and he knew I did not have that kind of money. He always said my eyes were too pretty to hide behind glasses, even when I was little. Also now they have this thing where they give you trial contacts for $50. When my old dr was in he gave me my permanent script not trial contacts. I just was not 100% satisfied with how they or his son does compared to how he and his group operated years ago. To be fair though his son IS in the bigger field of eye care where as he was just an optometrist.

He is my eye doctor and he is the best. I have been going to him since I was a little girl.read more

Dr Sammons is my grandsons dentist and he absolutely loves him! I have been with him a few times…read morefor appts he is extremely kind and caring.He always comes out and explains everything.His staff are all very nice also!! We would highly recommend this dentist.The little boy who first walked in scared now enjoys and looks forward to his appointments.

Fantastic experience. The dentist really cares for her patients and the staff are very friendly…read more Only place I will go. Refreshing after so many bad experiences from other places. Highly recommend.

Emergency Refused, Forced Procedures, and Opaque Billing…read more​Reason for Visit: Broken Tooth & Severe Pain (Initial weekend visit and subsequent appointments) ​My experience at Signature Smiles in Pikeville, KY, was extremely disappointing, painful, and ultimately led to a frustrating and unclear billing dispute. ​My initial visit was due to an urgent issue--a broken tooth causing significant pain. Despite the emergency nature of the visit, I was immediately refused treatment for the broken tooth. I was told I needed a cleaning and X-rays first. Over the next several weeks, I returned multiple times due to persistent pain from the original broken tooth, but the staff and providers continually prioritized non-urgent, revenue-generating procedures instead of addressing the source of my pain. ​During these visits, I felt pressured into receiving services that were non-essential and secondary to my primary concern, including a full cleaning, tooth enamel scraping, and polishing. While these are routine maintenance procedures, my sole reason for being there was the debilitating pain from the broken tooth. I felt my urgent health needs were ignored in favor of general dentistry work. ​When the team finally agreed to perform the necessary root canal and repair on the broken tooth--months after my initial emergency visit--I paid the required co-pay. However, months later, I received a demand for an outstanding balance of over $580. ​This balance was presented with zero transparency. The office has been unable or unwilling to provide a clear, itemized bill detailing the services performed or an explanation of benefits (EOB) showing exactly what my insurance paid and what they didn't. Given that many of the procedures performed (cleaning, scaling, polishing) were not what I asked for or needed during my state of emergency, I have serious questions about the validity of these charges. ​This practice demonstrated a failure to prioritize patient comfort and urgent care, followed by highly questionable billing and collection practices. I strongly advise anyone with an emergency or who values clear financial transparency to seek treatment elsewhere.