I'm a 75 year old women. I called the Dodge House in Canton, Texas to set up a time and get a…read moreprice for oil change. I told him I had my oil and filter. He gave me a price of $23.00+ tax I told him Ok he said ok let me get this all logged in. I take the car there and they do the work. Paying out he told me I owed $80.48 I said no I had my own oil and filter he ask me if I told the guy I gave the keys to and I think I did but the guy said I didn't. He did knock $20.00 off. I will never go back because wheather I did are didn't tell the guy I told him and he said he logged it down. Never again will I do business with them

Thefts, untrustworthy and dishonest !!! Took my truck there a few weeks ago for high fuel…read morepressure mind you the truck would start and ran before I took there just ran rough. Turns out the dealership said there was some kind of foreign substance in my fuel. They quoted 11,000 dollars tried going through insurance we had the fuel tested through my insurance adjuster fuel came back clean so insurance would not cover it. I Asked for my truck back so I can get a second opinion the dealership charged me 400 bucks to put the parts back on they took off to see what the problem was which was fine. Towed the truck home when we received the truck from the dealership both batteries which were a year old were dead. After charging the batteries I went to try and start the truck to move it into the garage the truck would not start now looked under the hood at the injection pump where they said they took stuff off and found my injector pump FCA sensor was barely hanging there on not even plugged in also found my main fuel line was not connected to the injection pump. Tried calling the service writer back after dodged me for several days finally got a hold of him. He told me the mechanic did not have enough time to install the parts back on the truck I was mine blown the service writer tried to blame the mistakes on me . Why would you release a vehicle When it's not put back together 100% but still charge the customer sounds like stealing to me. I would not trust these people and definitely the service writer of this shop I'm still trying to deal with the issue but can't get anyone to communicate with me over there!

Service Department was AMAZING!! Great customer service!! I reached out to Tim and told him my…read moreissue. He was able to get someone to come to me within 5 minutes (I was around the corner) and to help figure out why my truck would not start. I know he had to get a tech to stop what he was doing to come to me. I appreciate you going above and beyond!

Service department recommended oil, transmission, break fluid, and coolant changes on top of $450…read morediagnosis charge for over $1200 without fixing the problem I even came in for. None of those needed servicing and diagnosis over $450 is insane. Accusations were made and they were very unhelpful. Will never return.

Excellent staff and good prices on used vehicles. They finance in house which means I don't have to…read moreworry about mailing my payments which sometimes get lost or show up late. The Tahoe I bought was beautifully kept and I got a good deal! I will never shop for a used car anywhere else!!

Read the reviews before shopping here. On 11/20/2025, I purchased a 2017 Tahoe from this company…read morethat I found on cargurus.com and still have not received it, because of different repairs that were uncovered after I signed. I get different timelines on when it is to be delivered. Today is 12/11/25 and it's been nearly 3 weeks. I do not recommend this company.

Beware of Brinson Chevrolet. In September of 2024 I purchased a brand-new Chevy 2500 diesel truck…read more Brinson was pretty much the only local dealer that had a truck in stock close to what I wanted. After 3 hours in dealership while they checked my trade and we agreed on price they came out with contract and added in two protection plans from Portfolio for theft and Glass that totaled $1,399. I told them I did not want it but the salesman Michael and Finance manager Presley said every car they sell comes with this package and I must purchase it or they won't sell me the truck. I was going on vacation and needed the truck so I bought it instead of waiting to hunt for another truck so yes I bought the plan because if I did not they would not sell but in hindsight I should have walked away I was given a small photo copy of a brochure saying they will fix or replace for free. I reluctantly agreed because the truck was marked down about $3,000 and I probably will go through a few windshields during the course of the plan, right? Well, a rock finally hit the windshield and they said they will try and repair and if it does not work, they will replace. The repair did not work. I said ok. Well, it looks the same as it did and far as I am concerned it did not work. In fact, there is a chip out of windshield you can feel when you run your fingernail across it deep enough to file your fingernail. I asked for a new windshield and they said no. they can epoxy a crack or chip up to 2"?? this was not discussed or none of the information given stated that. I asked them to refund my money and they said no. I also asked them to look into their records and see that every car they sold in that time frame was sold with same warranty and Manager said he des not want to because he is afraid to find out. Only offer I was given was they will split the cost of a new windshield with me. The new GM Michael and the New service manager will not return my calls. I asked for a refund and they said no. I did inform them I was going to bring this to another level and escalate this with the owner and he said the owner said no to this. I would also like to comment when I bought the truck, they charged me for 2-year registration and only gave me 1 year sticker and that took me 4 phone calls to get a check sent out for that!!! I am curious has anyone else been pressured by this dealership to by worthless protection plans they will not stand behind? If so, I would love to know and if we all complain something may get done. Brinson has lost all my future business and they do not stand behind what they sell also pics are not that good because it is real hard to take pics of a rock chip. pics are after repair was done.