We have just moved house and having been shopping lot at our local BM…read more store in Belper. Two weeks we got a letter from parking eye with their photo evidence saying that as we had stayed longer than 90 minutes in the car park we were had to pay a £100 fine. It did ask for documentary evidence to show that were were "legally"parked. So we sent out receipt that clearly shows from the time stamp that we had been shopping at BM. we left the car park five minutes after checking out. we sent a copy of our receipt with a covering letter to PE and presumed that the matter was closed. However this morning another letter from PE arrived saying"you have provided evidence of purchase. however please be advised that this does not meet the discretionary criteria set by the landowner in this case" what nonsense. what is this discretionary criteria and dont BM want customers to shop there for over 90 minutes? The letter then says in order or PE to cancel this parking charge, we will need valid evidence indicating that you did not break the terms and conditions stipulated on the signage what does that drivel mean. we are not paying this. first they ask for a receipt to prove why were there and then when we have that ask for further evidence without stipulating what evidence they require. this is extortion pure and simple.