My youngest pup has been through so much in her short life, and the team at Willow Oak Vet Hospital has been a true beacon of support through it all. After Charlotte was bitten by another dog, she had to fight off a serious infection. During her recovery, I called or visited the facility nearly every day. The staff and vet were incredibly accommodating and so kind to little Charlotte. We're grateful for their care and will continue trusting them for all our veterinary needs. Charlotte is so happy to be healthy enough to play with her big sister again! read more

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My elderly neighbor, a man in his 80s, found a young cat that had been hit by a car lying in the road. The cat tried to run away but was dragging both hind legs behind it. He picked it up and took it to Willow Oak. He wasn't a client of theirs but I was and I recommended them. They took the young cat right in and did x-rays and determined that its injuries were too serious and that euthanasia would be the best thing to do. They euthanized the cat at no charge. My neighbor offered to pay but they said that wasn't necessary. They were very kind and generous and responsive to need in a time of urgency. I am a client of Dr. Cagle who is beyond wonderful in his treatment of animals. All of his support staff have always been very helpful and polite too. The prices are very reasonable. I'm very happy to have found such a great veterinary practice. read more

I had a terrible experience with a specific doctor at this establishment. Dr Ginger Stell, basically told me she disliked my dog's breed and placed a lot of assumptions on my dog based on stereotypes of this breed. It left me feeling very uncomfortable, as my dog was unfairly profiled by this provider. I will say I have had good experiences with other vets at the this establishment. The vet techs are also wonderful. However, Dr. Stell should keep her negative opinions to herself and treat each dog as an individual patient outside of their breed. read more

At Willow Oak, the staff goes above and beyond. My daughter's cat has been losing weight and couldn't keep food down. She scheduled an appointment for the next week at Willow Oak, but over the weekend took the cat to the emergency vet. The supportive care he received didn't improve things. This morning, the cat seemed worse. None of the emergency vets had space (!). So we went to Willow Oak first thing to see if they could fit the cat in. They were WONDERFUL. Caring, supportive, knowledgeable, and efficient. My two cats, former dog, and new dog are getting excellent care at Willow Oak. Highly recommend! read more

This practice is a delight. The front office staff are always polite and kind no matter how busy they are. The vet techs are sweet, gentle and patient. The docs are highly professional, they listen carefully and explain in clear terms. I never feel like I can't ask another question. As a plus, their prices are very reasonable! As long as I live in Durham, I can't imagine going anywhere else. read more

After months of my cat having stomach issues, I found Willow Oak and Dr. Cagle. Through everything, he personally texted me and kept me up to date, even on weekends and holidays when she would have her "lows". He always had immediate appointments and walk-ins available to her. I could call right at closing and without a thought they'd let me bring her in first thing the next morning. He catered to both Lucy's and my every need, exceeding any experience I have ever had with a veterinarian. Unfortunately, we ran out of options and I lost my sweet girl to cancer. When it came time to say goodbye, I was at peace because of Dr. Cagle. He comforted both me and my sweet girl when I needed it most. He treated her so well, like she was his own and she crossed the rainbow bridge in the most caring and loving facility. Although I am still grieving, I am a lifetime member of this facility and will bring my dog here as well. I recommend Dr. Cagle to all of my friends and anyone who is looking for a vet that truly cares. read more

Willow Oak Veterinary Hospital - Veterinarians Near Me - Durham, North Carolina

It has been a long time since being a puppy owner and was so thankful to be referred to Willow Oak. Dr. Abby took a great deal of time answering our questions about our new puppy. She is simply amazing. I can't recommend her and her staff any more highly! read more

best vets anywhere. caring, highly professional and TRUSTWORTHY! dr Cagle has assembled a top notch team. read more

I like the staff, the building, the location, the care, and the veterinarians. Never had any problems with the prices. No complaints.

This has to be the best vet in Durham. Dr. Crownshaw and receptionists helped me through an emergency situation with my dog that required a lot of back and forth. I always received timely advice and they were very patient with all of my questions. Dr. Crownshaw also always takes finances into consideration for decisions, which I really appreciate. Keep up the great work, y'all. read more

Willow Oak Veterinary Hospital is the very best vet I have ever visited. My family has three dogs--we left our hometown ten years ago, leaving behind a well-loved family vet I had taken my pets to my whole life. I have spent a decade since searching for a vet that I felt met my expectations for compassion, knowledge, support and affordability. We now have two senior dogs and one younger. All of them have had their share of health issues. Dr. Cagle and his team have exceeded my expectations in ways that I did not even think possible from a vet. It is apparent upon meeting all of the staff that work there, that they all truly appreciate and understand animals, their personalities and health. I am just as pleased with the newest doctor, Dr. D'Annibale, who is so caring and personable as well. They will work with your animals to make them comfortable in all elements, regardless of the reason of their visit. The bedside manner of the staff and doctor's is something so unique and caring, it's hard to put into words. If you are looking for a caring, compassionate and highly knowledgeable vet--look no further. read more

I hate to be writing a positive review under these circumstances but I feel it needs to be done. Yesterday I took my kitten Ziggy to Willow Oak for a second opinion of his FIP diagnosis. This was my first time here. I emailed them on Sunday and Allison got right back with me Monday morning. I was surprised they could see him. Jess and Dr. D'Annibale, both were incredibly kind and patient with us. Dr.D'Annibale realized what I had brought him in for, but instead of making rushed judgement she assured me we would do a "nose to tail" exam. His lab work and imaging came back, all looking like it was indeed FIP. Which if you do not know is a rare viral mutation that is incurable and nearly always fatal. So we had to have the euthanasia talk. Which sucked because A) I really wanted Ziggy to have been misdiagnosed for his original diagnosis. B) My girlfriend was landing at RDU while I was at Willow Oak with him. FIP progresses quickly, and he was bad off already. The next step for him was likely neurological failure, so it was better to euthanize him sooner than later. But I wanted my girlfriend to be there. To see him one last time before he was gone forever. And now I'm crying again. This is where they went above and beyond. The staff blocked off time for us at the end of the day, so I could take Ziggy to the airport and pick up his human mom. And bring him back so we could put him to sleep. They let us take our time with him in the examination room, for last snuggles and kisses. Dr.D'Annibale explained the process to us in-depth letting us know he would feel absolutely nothing. The process was fast. He was sitting in my lap, breathing and purring as I pet him. Then he wasn't. They gave us a little paw print ornament to take home with us. I will continue to visit Willow Oak for all of my vet services. As Ziggy has a sister and she will one day need to see the doctor. Everyone was kind and accommodating. read more

I cannot say enough for the people of willow oak. not only do they always greet me with warmth, but they take care of my dogs as if they were their own. I was in a panic recently about a foster dog we took in from the shelter (in terms of her health) and not only did they fit me in the same day I called, dr. d stayed late after closing to go over everything in extreme detail and with so much patience. always reminding me that they would be by our side and on our team through our pups healing process. willow oak feels like family. the sign of an amazing vet? they immediately get on the floor and say hello to our pups. we are so thankful to have found a vet that takes care of our fur babies in the same way they would take care of their own fur babies. read more

For the past few months, I have been trying to find a veterinary hospital that would safely (and cost-efficiently) neuter my one year old Lionhead rabbit, Buddy. I was so nervous about this procedure, because he is an exotic pet, but Dr. Cagle not only responded to my worries in an email, but took the BEST care of him. Dr. Cagle neuters and cares for some small animals, you usually have to call and ask. Anyways, Buddy was awake, eating, and running around well within six hours after his surgery. There were zero complications, and he is extremely happy and healthy today. I could not recommend Dr. Cagle and Willow Oak vet more for pet care, but specifically small animal pet care. Thank you guys so much! read more

Never able to take your pet in emergencies. Very behind on tech / procedure equipment. Likely misdiagnosed my dog with parvo when symptoms were very mild. Put her on an array of meds that were unnecessary. Not going back after multiple incidents. Facilities are nice though! read more

Dr Cagle is the best vet in this area. He truly is the most compassionate veterinarian as well as up to date tech knowledgeable . His new place Willow Oak Veterinarian has state of the art equipment. His staff is very friendly, knowledgeable and compassionate about their jobs as well. I only have positive things to say and highly recommend anyone out there who is looking and thinking about changing their veterinarian.... Please consider Dr Cagle .... He is the best!!!! Tico said he agrees with me!!! Thank You Again Willow Oak for being so compassionate. Janice Glasgow read more

While we've just started as clients as Willow Oak, they are by far the best vet we've seen. We took one of our cats in for a dental cleaning, the work was done quickly, safely, and the price was more than reasonable. Took the same little guy back when we discovered a lump on his belly. They were able to diagnose the issue as harmless and never even suggested unnecessary X-rays or testing which is so refreshing, appreciated, and not the norm. This honesty and transparency is why Willow Oak will remain our veterinarian of choice. The staff has also responded quickly to email requests for documents. Thanks Willow Oak! read more

We have been with Dr. Cagle since we moved to Durham in 2007. He and his staff have always been very caring and compassionate with our furry family. The staff is amazing and you can tell that all of them are animal lovers. The new doctor is great also with our dogs! Update 7/19/2018. We have had several foster dogs recently one of which has issues with people. The staff was ready and waiting when we arrived to take her directly to an exam room. All of the staff are very understanding and very caring when dealing with any pet and especially those that require a little extra time. read more

I take my 2 cats to Willow Oak. We found out about them through an excellent open house they had when they first opened, with lots of different animal organizations from the community (CLAWS, adoption agencies, Barnes - which is a fantastic hardware/animal supply store where I get my animals' food, etc). The space is beautiful, all the staff are caring, patient, and knowledgeable, and it is always a great, peaceful experience to go there, which is great because my animals, like most I think, are super stressed out at the vet. They also provide great advice for things like travel, vaccines, & good food and flea treatment on whatever budget you have. Love this place and will definitely be bringing my animals here for as long as I'm in Durham. read more

I recently moved to Raleigh and attempted to get a new vet closer to work/home, but I quickly realized I have been spoiled by Willow Oak. Their incredibly warm team of doctors and assistants go above and beyond for my young dog. My dog and I always feel welcome by the staff who really take their time going over procedures and making sure everything in order. If/when things go downhill their staff is the team I'd like to be surround by. When one small thing came up, Dr. D'Annibale immediately had Dr. Cagle pop in and give a second opinion. They are usually pretty good at scheduling appointments and I feel like their prices are very reasonable for every visit. I cannot recommend them enough and will be making the drive back whenever we need another check up. I'm sorry I cheated on you! We'll be back! read more

Very compassionate! All Communication responses have been very quick and helpful! We love Dr. Cagle, Dr. D'Anniballe and their lovely staff!!! read more

Dr. Cagel is very compassionate and gentle, which is really important for small, anxious animals, like my rabbit. The staff are also very friendly and caring. The building is beautiful and new. Overall, I was very pleased, but especially with the attitude of Dr. Cagel. He (and the staff) were very gentle and considerate of my rabbit. A few dogs came into the waiting area, and the assistant let me being my rabbit into another room ask that he wouldn't get scared. I also didn't feel rushed or pressured to make certain decisions. I was blown away by how nice and considerate Dr. Cagel was. I can't stress that enough. I definitely recommend him to anyone with exotic and small animals. read more

Extremely impressed! We had just moved from AZ to NC, and in search of a veterinarian hospital for our sweet French Bulldog. We had browsed other reviews, read the online website, and approved of the location and convenience. Every single person we interacted with confirmed every positive fact we learned about this location. We met with Dr. "D" who was amazing. She had a plan in mind, which we appreciated, regarding her allergies and we felt completely comfortable. We would 100x over recommend. Willow Oak is our home for the next four year and I feel confident that will provide the utmost care to our Cubbie girl. read more

Dr. Cagle is the best vet that we've ever had the pleasure of taking our pets to. The staff that work with him are also fabulous, helpful, and kind. We had to put one of our dogs, Sydney, down, and Dr. Cagle was so compassionate and gentle with her. The process wasn't easy and we were heartbroken, but I can not imagine it going any smoother or our sweet girl getting any better care. We also appreciate that he is very upfront with cost and works with you to develop the best plan of care for your pet and your finances. I just can not say enough great things about Dr. Cagle. Please take your pets here, you will not regret it. read more

My sister brings her little Freddy (guineapig) in and I came along to experience the superior service this place is providing. Everything was super clean and nice. All technicians were so nice, helpful and patient, answering all our question with warmth and empathy. Doctor Cagel is extremely knowledgeable, and so nice to all the humans and super sweet and careful with all his patients. The prices are VERY reasonable and often he does not charge for something quick/small. He puts the animals first and treats them like the family members they are to their humans. They all make you feel 100% at ease and comfortable leaving your animal in their care. He also puts the animals before his financial gain advising against surgeries when he assesse the risks as too big instead of just operating to make money. They also frequently rescue and raise money for animals (who would die otherwise)to have surgery done. read more

We just recently moved to the area from DC and took our rat here for some advice. Dr Cagle and the entire staff were so caring and helpful! They went through all possible options for care for our pet, and really helped us make the decision we needed to for our little lady. The surgery and care they provided her were top notch. They are a pleasure to deal with, and we will gladly take any future pets we have here! They also have a great location in downtown Durham, and the building is lovely. read more

I took my sick dog to Willow Oak on recommendation from another vet, as she didn't have a vet in the area and the vet my friends used had no appointments available. They found us an appointment right away, and took really good precautions regarding the canine influenza (she had a fever and a runny nose - they did a preliminary examination outside to prevent infection before taking us inside, which I really appreciated because it means that the inside office is safe for my elderly dog to go to). My dog, who really, really hates going to the vet, loved the technician who helped us. Dr. Cagel was great with her, as well - he was gentle and got down on her level, and really reduced her anxiety about the whole affair. I felt really reassured after he examined her, and he went through all the care options we might want to take. The desk staff were extremely helpful and efficient, and the space itself is nice and relaxing and full of light. It was a surprisingly tranquil visit, and I think I've found my vet for as long as I'm in this area. read more

Excellent service provided in a beautiful space at comparable rates to other places. I took our cat here for an acute illness, and I was very pleased with the care provided by Dr. Cagle and his staff. The practice truly strives to work with you on optimizing treatment/intervention while providing associated costs. As a medical provider, I truly enjoyed my experience. Dr. Cagle taught me throughout our visit about the positive exam findings, treatment options and warning signs to watch for at home. I highly recommend them! I did a cost comparison prior to scheduling an appointment and they had essentially the same rates as four other top rated vet clinics/hospitals in the area. read more

i was looking for a vet that has experience in dealing with exotic pets for my guinea pig, because i was leaving my previous exotic pets specialty vet. my visit at willow oak exceeded all of my expectations. the reception area is bright and friendly. the vet tech was extremely thorough at the pre-exam. dr. cagle was just wonderful and seems to be very knowledgeable about guinea pig health. he took his time, answered all of my questions and handled my pet with lots of tlc. i am glad to have found a better option for my gpig, that is also better priced than a specialized hospital. i would totally recommend willow oak veterinary hospital for exotic companion animals. read more

After hopping around from vet to vet over the past few years trying to find the right one, we've been going to Willow Oak for a year. Dr. Cagle and his staff--many of whom followed him when he opened his own practice-- are the kindest, most well-informed, and organized vet team we've ever worked with. From nail trims (which are magically a nightmare no longer for our 15 year old dog) to dental cleanings and surgery my husband and I are amazed at the quality of care our dogs receive here. Dr. Cagle really knows his stuff, and it pays off! Not to mention, the building is beautiful, the technology top-of-the-line, they price-match on some expensive meds, are walking distance to our house-- and their services are surprisingly much more affordable than anywhere else we've been! read more

Willow Oak is conveniently located and the building is beautiful. More importantly, Dr. Cagle and his staff are gentle, kind, and competent. They took care of my cat's wound quickly and efficiently today, and when I told them I had to pick up kids from school, they made sure I got out of there on time. Highly recommended! read more

Unknowledgeable about heartworm positive treatments. The staff wouldn't attempt to give me a quote, a price range, or even a call back. She kept saying that I needed to make an appointment and talk to the doctor. First off, I don't want to waste my time paying for a consultation if you're going to charge me an outrageous price for treatment. On top of that, don't tell future customers that you do heartworm treatments "all the time" and then not provide even a range for the cost- If you did them all the time, you'd have a guesstimate. This place doesn't sound like a place I'd trust or ever refer anyone to. read more

Dr. Cagle and his staff at Willow Oak Veterinary Hospital are truly outstanding. I have never written an online review before, but I felt compelled to share my experience at Willow Oak. My 5 mo old puppy got sick on a Friday evening. My regular vet was unable to fit him in over the weekend. A number of my friends recommended Willow Oak and so I called Saturday morning in a panic. Even though Dr. Cagle's schedule was full, he told me to bring my puppy in anyway and he would make time to see him. I switched my puppy over to Willow Oak right then and there. My puppy required fluids over the course of the week, and the Willow Oak staff went out of their way to find appointment times that fit my schedule (even though they were squeezing me in!). Each time I brought my puppy in, Dr. Cagle took the time to talk to me and explain what was going on - I never felt rushed. It is obvious that Dr. Cagle and his staff truly care about the well-being of your pet. Dr. Cagle or a member of his staff contacted me every day to see how my puppy was doing. It meant so much to know that they cared during this stressful time. Additionally, Dr. Cagle understood that I had that I had to be financially conscious and helped me sort through what options would be best for both me and my puppy. I would recommend Willow Oak Vet to anyone with a pet that they loved. The quality of care at Willow Oak is simply unparalleled. WILLOW OAK IS AMAZING! read more