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Willow Glen Auto Electric

4.5 (64 reviews)
Closed 9:00 am - 5:00 pm

Services - Willow Glen Auto Electric

Auto diagnosis or inspection

Auto maintenance

Auto repairs

6 More Services

Auto battery or electrical system repair

Auto HVAC repair

Auto light repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Willow Glen Auto Electric Photos

Recommended Reviews - Willow Glen Auto Electric

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Damage to fan shroud caused by Willow Glen Auto Electric

AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic.

Next project with John and team. Thank you so much!
Gordon W.

Great service and a really hard working team. I had a ford f350 rebuilt after it was wrecked by a car thief. This truck was trashed with smelly garbage and family photos. John the business owner had to go through more trouble since the new transmission was missing the reverse gears. I must have called 40 times since it was a complicated job and never did I get a hint of frustration which was beyond professional almost like this crew was looking out for me. My truck had so many issues [ transmission failure / ignition broken / door handle broken / fuel filter clogged] this most likely made his crew have to push my truck in and out of their garage to finish the job. To anyone who rellies on their trucks to make a living this is the right place. My truck drives better than the first day I got it. Really great team of people at this garage. I'll be returning for a truck lift.

Aimee R.

I called about installing a battery on my sons car. Robert was very responsive and extremely knowledgeable and got me in the next day. He took the time to explain things very thoroughly and I am going to use him on going for servicing our family's cars. I would highly recommend Robert and his mechanics.

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11 years ago

Great service. The owner John was so helpful and accommodating! Would definitely take my car here for future services.

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Ask the Community - Willow Glen Auto Electric

I bought a 2012 Ford Mustang from a dealer who got it from an auction. The car keeps dying I took it to three shops even ford dealership bought three new battery's no one can find out what's killing the battery. Each shop says it's the battery? Help

THE ONLY WAY TO TRACE THE DRAW IS TO CHECK AMP DRAW ON EACH CIRCUIT STARTING FROM THE BATTERY THEN TO POWER DISTRIBUTION BOX AND THEN FUSE PANEL...

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Review Highlights - Willow Glen Auto Electric

John the business owner had to go through more trouble since the new transmission was missing the reverse gears.

Mentioned in 20 reviews

Read more highlights

Willow Glen Auto Electric - autorepair - Updated May 2026

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