I failed my smog check because of an EVAP leak. I called around to find places that could do smoke tests. I called one place, told them I failed my smog check, got a read out of what was wrong, but was met with a "oh we need to run another diagnostic and charge $300, not including the smoke tests." I called Willow Glen Auto Electric and they as told they charge $149 for the smoke tests. Went in, provided the read out from the smog test and they found the leak in my purge valve. I was quoted roughly $215 for the part and labor. Tony, the mechanic that worked on my car showed me the part that was faulty and how it was leaking slowly. Showed the same test to me with the new part and finished the job in no matter of time. After fixing the faulty purge valve, they told me to come back after driving 50-100 miles to see if my vehicle was still throwing the code. Came back a week later, they plugged in the code reader and it was working perfectly! I would recommend everyone come here for your EVAP and mechanical needs. They are friendly, honest and get the job done. read more

Willow Glen Auto Electric - Auto Repair Near Me - San Jose, California

If possible I would offer 0 stars. Took my car in for a seemingly minor electrical repair.  Was told one week.  Called in a week, not repaired but found a more serious problem they could fix, call in a week.  Called in a week.  In fixing the "second" problem, they damaged my engine and needed to install new valves on the passenger side to repair.  Call in a week.  Called in a week "almost done".  Demanded car be repaired and returned to me immediately, told I could meet manager and pick up car Monday.  Picked up car on Monday-manager not present (now 21 days total).  Original problem: not fixed nor documented. Dirty repair rags left of the front seat of my car. Secondary problem now (apparently) fixed.  No use of my car for three weeks (loaner was offered in the last week only).  In short, disreputable business, bordering on if not outright fraud.  Do not take your or anyone else's vehicle there for any reason ever- or I expect you will regret it based on my experience. read more

Had my EV routine maintenance here, and they were reasonably priced and didn't try to upsell me on anything. The shop is older, so it doesn't look fancy, but I'll take fair and honest over fancy any day of the week. read more

This shop had my 1960 Ford f100 For close 3 months for Some electrical issues and to align My doors and make them shut and lock properly.Mind you , the doors And new weather stripping was put on before towed in to their shop. I always like to give the people working on my truck a little incentive.So I gave them some cash up front when I dropped the truck off Towards payment, Rusty Assured me that he knew what was going on and I was in good hands and he looked forward to working on my truck and getting things done everything I wanted to hear. A couple days go by, I get a call from Mo he and says we got your truck started and running Wow I was so happy so Moe tells me it needs couple items, and I knew that I had what he had mentioned At home.., So I went and dropped Off what he needed. I believe it was the same day. Come to find out they don't like to buy parts for cars They're working. Or maybe that was just me. I had to go and pay for it and buy it and bring it to them or have it shipped over there. Didn't know that from the get-go? You would think baby could have used the money I gave them app front 3 × 2 buy these parts I ended up having to buy. Everything up front and then half the things they recommended that I bought was given to me by them and it was wrong. So I had to ship it back, and then there's more time they had my truck. I still have those parts, by the way, a lot of money wasted. Most shops will just put it on the build. That was a big inconvenience wasted a lot of gas and time. Oh well, I can look beyond that. Still taking a little bit longer than normal, hadn't heard from anybody went down there again gave him another. I believe $500 to get the ball rolling faster. There is one person down there that always took care of me every time I went down there.His name was Anthony he should be running the the shop Well, to make a long story short, they recommended me doing my brakes, something got broken, never still did get fixed on the caliper. It charged me $4500 to align the doors and still don't shut right. I'll put some pictures up when I get home, I'm at work right now. Total disappointment, only good thing out of that shop was Anthony. They've got a lot of drama going down there or something, but really disappointed close to $10000. I gave these guys\n And one time the guy forgot to write down when I gave him cash on the weekend and went down there on the weekend and gave him some more cash and he forgot to write it down, so they didn't know anything about it. Big disappointment , again , I'll get those pictures up read more

Willow Glen Auto Electric - Auto Repair Near Me - San Jose, California

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I took my 2019 Bolt EV for a warning light from the Tire Monitoring System. There was no tire pressure being read from the one of the tires. It seems like they have not worked on EVs before, or have limited experience. They kept the car for 2 days and only worsened the problem. Now, apart from the tire not showing any pressure, another tire reads 0 pressure. I will be taking the car to another shop and get the issue resolved. To top it off, one of the mechanics left the fob on top of the car and drove it around ending up losing the fob. I will not take my car there again, nor will I recommend this place. read more

I called the phone number and there was a lady answered, her name was Qui. Took down all my notes and she told me to her at the shop (Alliance Automotive) Upon arrival, there was no one to be found and all office doors were locked. Called her back again, she diverted me to Willow Glen Electric. Arrived over there, and she was no where to be found to collect my info and keys before service. A mechanic from next door SMOG check place had to let me in, and I had to re-explain everything that was going on. (the place was very ran-down) After when I got home and not being able to see anyone all day from the abandoned yard, I called in for the diagnosis charge, I kept calling in to when the estimate will be provided , and every time I would call, the lady who always answers the phone, would be always driving and had me on speakerphone. - NOTE: NO ESTIMATE WAS EVER SENT very unprofessional to not meet me on site, and to clearly be always driving. If I was a shop owner, I would always make time for my customers to meet and greet them ON-SITE! to make sure they are well taken care of , if you are a small company. Customer focus is always #1. I'll never be back. read more

Moe and crew did an amazing job repairing our 1968 Cadillac. We had it at another shop for over a month and they couldnt fix it. Within 1 day of it being at Willow Glen Auto Electric, Moe had it fixed and we had our car back. This shop always comes through for us! read more

The mechanics that service my two trucks did a great job and fixing the problems at a reasonable price, and getting me back on the road again .Qui is the owner and she is very reasonable and friendly and easy to work with . I've made Willow Glen Auto Electric my go-to place to service my vehicles read more

Moe and his team at Willow Glen Auto Electric have come through every time I have taken my 1968 Cadillac DeVille to them for any repair mechanical or electrical. This shop is trustworthy and reliable. I recommend this shop to anyone who needs work done on there vehicle foreign and domestic. Thank you Moe and team! read more

AVOID THIS SHOP! Trust me. If you want to know the details, look below. I brought my classic Corvette into Willow Glen Auto Electric in mid-October 2024 for service related to a suspension issue I was experiencing. I had previously used this shop for the car, but I eventually found out that it was under new ownership. (NOTE: Almost all of the reviews here are for the prior owner.) At the time the agreement was to perform a series of suspension repairs to address known and anticipated issues. After discussions it was agreed that that they would also perform a number of engine repairs to fix leaks and similar issues, to rebuild the carburetor, perform a valve job, and tune the car. I eventually reclaimed my car in February of 2025 from Alliance Automotive (Also owned by Qui Nguyen and managed by "Mo") where they had transferred the car. In spite of the shops' manager (Mo, AKA Mohammed) claiming that the work had been performed and that the car was in good shape except for an alignment, it turned out that the car was a complete mess, running poorly, with the suspension work done incorrectly and dangerously and with the car in much worse condition than when brought in. They tried to get me to sign off on accepting the car "as is" when I picked it up and tried to represent what I had paid as a "big discount" from what they would have charged for all of the work. But they never performed most of the work and the work that they did perform was done poorly and/or wrong. - They replaced a single brake caliper without notification or authorization. - They destroyed the radiator shroud, broke the fan clutch and damaged the radiator and hoses without accepting responsibility for doing so. - They installed a wheel bearing backwards, causing significant damage to the brakes and a wheel. - They installed pully and suspension brackets backwards or upside down, neglected to replace numerous bushings they were supposed to replace, and failed to install numerous cotter pins and other safety measures in the suspension components they worked on. - They lost the mounting hardware for the ignition shielding and reinstalled the shielding dangerously, without the mounting hardware. - They lost or damaged several lug nuts, returning the car with 17 of 20 in place. - They damaged the parking brake. - They cut through or dented various brake shielding plates. - They completely screwed up all of the vacuum hose routing, plugging in most of it in wrong and in ridiculous spots. - They never rebuilt the carburetor or did the valve job, as promised and charged for, and they didn't do much of the originally agreed upon suspension work. In the end it cost me a small fortune to have a competent mechanic fix their mistakes, redo their poorly done work and to put the car back together. This mechanic did an excellent job of documenting their failures with pictures and descriptions of the mistakes. These were submitted to the California Bureau of Automotive Repair and were used as the basis for a small claims action which, ultimately, was the only way to get my money back from this shop. Don't make my mistake. Look elsewhere for a trustworthy and competent mechanic. read more

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Moe was wonderful. He fixed my mother's car and it runs great. Her car was seen by multiple mechanics that could not fix the issue. But Moe and Willow Glen Auto Electric repaired her car in 2 days and she is so happy. I highly recommend this shop and they are very honest and helpful. read more

I called Moe and he told me that he could get to work on my car right away. He gave me a decent quote and was very straightforward about what would be involved. I went there shortly after and he had his crew get right to work. Very warm and friendly people. All of them. Me and my daughter felt very comfortable. It's great we finally found a place that we can trust not to take advantage of us as women. I also really like the fact that there was so much diversity among the workers there. It's always nice seeing people from different places forming a positive community and trusting partnerships. We will definitely be going there for all of our auto needs even if it's just for advice. Very kind and knowledgeable people there who you can tell right off the bat are not being shady. I very highly recommend this place to anyone who needs help with their car. You will be in great hands. 10 out of 10 stars! read more

Amazing service they fixed my cars check engine light super fast for an insanely good price,very friendly and transparent mechanics will definitely be going there again read more

Great service and a really hard working team. I had a ford f350 rebuilt after it was wrecked by a car thief. This truck was trashed with smelly garbage and family photos. John the business owner had to go through more trouble since the new transmission was missing the reverse gears. I must have called 40 times since it was a complicated job and never did I get a hint of frustration which was beyond professional almost like this crew was looking out for me. My truck had so many issues [ transmission failure / ignition broken / door handle broken / fuel filter clogged] this most likely made his crew have to push my truck in and out of their garage to finish the job. To anyone who rellies on their trucks to make a living this is the right place. My truck drives better than the first day I got it. Really great team of people at this garage. I'll be returning for a truck lift. read more

Willow Glen Auto Electric - Next project with John and team. Thank you so much! - Auto Repair Near Me - San Jose, California

This is one of the best shops in the bay area, and one that I am willing to make a commute for from SF. I have been a very happy customer for several years and have received quality service every time I visit, never needing to return for the same work twice. Moe and Qui are very personable and helpful - and having tried several other shops in the area before finding them, I can confidently say that no other shop has earned my trust in the way Moe has. Prices are very reasonable and competitive. The shop is also extremely efficient and I have been pleasantly surprised every time that the services requested took less time than expected. The true selling point for me, however, is how comfortable I feel working with the team at this shop. I find that auto shops can sometimes be intimidating or I can feel taken advantage of, but I felt comfortable working with Moe from day one. The service I have received is top notch and I highly recommend this shop for all your auto service needs. read more

I called about installing a battery on my sons car. Robert was very responsive and extremely knowledgeable and got me in the next day. He took the time to explain things very thoroughly and I am going to use him on going for servicing our family's cars. I would highly recommend Robert and his mechanics. read more

Willow Glen Auto Electric - Auto Repair Near Me - San Jose, California

Thanks for doing a awesome job. I recommended my sister to you. I found my Mechanic. This mechanic Robert was very professional and answer all my questions I like that he took the time out To explain the issue about my car. read more

I really appreciate Robert's effort in to fixing my impala I re-brought in my impala to get my radiator fix and he found a few other problems wit my break line and decided to stay passed closing to try to fix my breaks what a guy he's I just wished I found him sooner. I'll definitely recommend this place to anyone with a classic car that needs some TLC bring it here for great A1 Customer Service.. read more

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I took my Mitsubishi Lancer with a few electrical issues. This was my first experience with this shop. Within 90 minutes Robert had done diagnostics, showed me the problem, and fixed things with a work around that saved me time of waiting for parts. His told me exactly what he was going to do and how much time it would take. Price was reasonable and straight forward. This is the kind of mechanic I like to work with and will do more business with and will use again. read more

I have had the pleasure of doing business with Willow Glen Auto Electric for over 20 years. Biggest challenge you have these days is finding an honest, trustworthy, fair mechanic. Not only are these guys all of the above, there are genuine people as well. They have done numerous repairs throughout the years for me. I do not and will take my vehicles anywhere else. If you are looking for the nest in the business and don't want to get the runaround, call Willow Glen Auto Electric! read more

Last year I had an accident with my Jeep Grand Cherokee in which I ran over an accident's debris, all the bottom part of my jeep was messed up including engine oil pan, transmission oil pan and a big hit to my gas tank, Willow Glen Auto Electric along with Caliber Collision helped me get me my truck back, I already took it down to Jalisco, Mexico and back to the US and is running strong almost like a new truck, Thank You Willow Glen Auto Electric. read more

We had an intermittent solenoid chattering noise behind the dash of an older Lexus. One of those things that doesn't happen every time, so it can be hard to diagnose. Willow Glen Auto Electric gave us a quote, then charged us $120 less than their quote. It's been over a year and the everything still works, so I guess they fixed it right. Very happy with the service here. read more

I took my truck to this auto electric shop. I was referred by another mechanic. that spoke very highly of Willow Glen auto electric'. when I called Rich and talk to him about the issue with my truck. And John they made me feel comfortable with what they had to say about my questions! I brought my truck two others shops! One Shop diagnosed my truck incorrectly! and charge me for two hours labor! when they didn't even work on it for the full two hours! And The other shop was very expensive for the hourly rate. I highly recommend Willow Glen auto electric .John and Rich are very trustworthy and very good people! read more

We were trying to get an older Monte Carlo reading for sale but the vehicle kept dying out for no reason at weird times. Our regular guy just could not seem to find or figure out the problem and he said we should take it to an Auto Electric shop. I called John and set up and appt. for the car and we dropped it off for service. A lousy shop and I am not pleased with them at all. :( read more

Growing up, my dad was in the auto repair industry. When I was probably around the age of 7 or 8, he opened a body repair shop. I spent my summers there working for him and when I got to high school, working for him had become a primary responsibility of mine. Until I went to college, the culture of the shop was pretty much the only professional environment I had been exposed to. Fast forward an undisclosed number of years and I find myself in an office surrounded by protocol, procedures, political correctness, and constant complaints over the most minuscule of issues, such as the air conditioning being 2 or 3 degrees too cold... or warm. So the air conditioning in my monster truck went out and I needed a reference. I'm sorry guys, but BEFORE I started a Yelp thread to inquire about a reputable establishment, I asked my dad (who now finds himself in the insurance industry and has constant business with these particular shops) for his opinion. He tells me, "Willow Glen Auto Electric. Ask for Rich." So when I get to work the next day, I call WGAE first thing. Rich tells me to bring my car in and he'll look at it. I was already aware that my ac compressor was so dead that it wasn't spinning, and therefore breaking tensioners and snapping belts. Sure enough, Rich calls me a couple of hours later to tell me just that. He let's me know what it's going to cost to repair and that, if I choose go move forward with the repair, I can pick it up first thing the following morning. I agree. So, as I'm Jedi mind tricking a co-worker into taking me home AND picking me up the next morning, my phone rings - it's about 4:45pm that same day. It's Rich. He tells me, "It's ready if you want to pick it up now." I go to pick it up and admit to him that I really didn't expect it to be completed that day. He says, "It was just a matter of getting a hold of the parts and... git-er-done!" I can't tell you how much this place brings me back. A crew of guys being guys - rippin' each other all day, dirty hands, dirty clothes, dirty office... I swear I felt like I was 10 years old again and I didn't want to leave that place. Now I almost can't wait until I have another issue beyond my mechanical capabilities. Next time, screw it, I won't go back to the office - I'll just hang out there all day. 4 reviews, all 5 stars... Do the math here kids! read more

These guys have very fair prices and do it right the first time! We have taken our diesel truck, luxury car, the family van into their shop. We are very happy and the people we have sent into Willow Glen Auto Electric have been very happy. Don't let the name fool you. They can handle anything you might need done on your vehicle. read more

I suspected the alternator in my truck was going out and I needed to find a quality and trustworthy shop to make the repairs. I found just what I needed here. I worked with John. John was a pleasure to deal with. He did a quick test to confirm it was the alternator and not another problem. The repairs were completed in just a few hours. I also got a quote to get my AC fixed, which was about 30% less than what the dealer quoted me. I'll be back here soon. read more

This place is great! Honest, straightforward service. We came in with an electrical issue in the dash of our van that three other shops refused to look at or were unable to fix. They found the issue quickly and fixed it for us for a reasonable price. The only thing about this place is that google maps won't take you to it, it brings you to a totally different place not nearby. Stay on Almaden road and don't turn off, you'll find it. read more

I have a 15 tdi Jetta, driving down 101 on a late night I ran over an orange caution code that was already smashed to about 4 inches tall. Car threw a cel light and I took it to the dealer as it has an extended warranty. Obviously it was an impact so they weren't going to cover the damage but I expected a fair estimate to fix properly, to my shock they quoted me $4000 dollars and said I need the entire exhaust system replaced. Obviously that seems like an insane thing to do with such a minor impact, I brought it to the guys at willow glen auto electric and they had it fixed in a day at a minimal cost (just some damaged wiring). These guys are Honest and professional and will diagnosis the issue without blatantly throwing parts at your vehicle and expecting you to foot the bill. A+ service and communication! read more

I've been bring 4 of our cars here for over 10 years and have been incredibly happy. No nonsense. They've always been very fair and I've referred them many friends over the years. Great shop! read more

Willow Glen Auto has been servicing my personal vehicles and my companies vehicles for about 15 years now. I bring them in and they take care of what needs to be done, at a fair price. I can trust they (Rich and Johnny) won't try to sell me something I don't need. They often inform me of things that may not be the best, but tell me the severity and their opinion so I can make a decision weather or not I want to spend the money at the time. They are an auto repair shop I trust! read more

Rich and John didn't tell me to go away. They found the issues other people could not. Truck worked great after 4 trips to them, after almost a year of problem free driving the nastiness came back. Didn't charge me for bullshit that others tried. Wish I could get this truck running well. They have put forth the best effort I've seen in auto electrical. I have 13 trucks and for auto electrical they will all go to WGAE if they have bad electrical problems. Sorry guys for my headache of a truck, it's coming back soon! read more

I've been taking my cars here for years and they do Awesome work very efficient and can fix anything Very Happy with them Would Recommend them Always who want there cars done right, Thank you for Always taking care of my cars. read more

What an Honest Ethical Business. They are all so nice and get work done in a timely manner and fairly priced. I've had 2 older cars with 3 electrical problems. Mike's Tire Outlet on 2nd street referred me to them. They're honest too! I cannot recommend both of them enough! read more

Great work at reasonable prices.....what more could you ask for in an auto mechanic? Very fair. read more

I have been using Willow Glen Auto Electric for years now. They work on both my business and personal vehicles. My first experience with Willow Glen Auto Electric was when one of my service trucks needed repair. Rich diagnosed the problem and informed me that it was covered under MFG. warranty. Most other shops would have just quoted and repaired the truck. The fact that Rich showed me professionalism and honesty has brought me back for all my vehicle repairs. Customer service is everything! As a small business owner I know this to be the most important part of a small businesses success. As consumer I appreciate the customer service Customer Satisfaction is always their goal at Willow Glen Auto Electric. I recommend Rich and John to everyone that asks me about an auto mechanic. read more

Been going to Willow Glen Auto Elect. for years and have NEVER been disappointed in the price or service. On one occasion went into have the oil plug screw tapped out and was going to wait for them (plug issue was from prior to my owning the car - someone over tightened it). After John got the car into the air, drained oil and looked at the threads this type of oil pan is just not repairable (Audi so wasn't surprised). So rather than just putting plug back in and arranging for a ride at a later date John gave me a ride back to the office. Which was in Sunnyvale - way farther then what I would call outside the 5 to 10 miles one would expect. Got car back and it was perfect as with any service he does. Another time about 5 years ago had an odd light issue and ended up being a loose nut in the rear quarter panel - on the other side of the car. Found issue in no time and was more than reasonable $ on the repair. My only wish would be the shop was closer to me because they would handle even my oil changes in that case! Top notch SHOP and worth every star. read more

One of our company trucks had turn signal lights out, and NOBODY (3 other shops) could find out the problem, I took it to these guys and they found the issues out within a few hours. I strongly suggest taking vehicles here, they have all of the latest diagnostic equipment to find difficult issues such as the one we had. The price was very reasonable considering what needed to be done to fix the issue. read more

I have been going to this shop for almost 10 years and have always been very pleased with their work. They are honest guys you can trust and take care of you well - It is such a comforting feeling to have guys working on your cars that you trust. Since I have starting going to them, I do not go anywhere else. read more

I'll proudly he the first to post. John and WGAE were fast and trustworthy. I have a classic truck that I recently took to John - and I was thrilled to see other classics in his garage. I had been experiencing a little "sluggishness" when she was idling. John looked at it and easily could have gotten a few hundred from me - instead he suggested that I hold off and do more at once later. "Why do it twice when I can do it once," he said. How many other mechanics out there would take the moral high road? He could have earned a quick buck, instead gained a long term customer. read more