Very helpful and knowledgeable people there. Great team. Thank You. I am very glad to know they…read morenear me and always willingly to lend a compassionate hand.

Waited about an hour in the exam room. There were no other patients and I never saw a doctor. I…read moreended up leaving for Riverside Doctor's Hospital. Terrible service at First Med. They should rename it Worst Med. When I left the nurse was not surprised at all. Like she was used to seeing that from patients.

very patient and never rushes you. Follows through and usually begins with a coservative. approach,…read morewhich we appreciate. His staff has stayed with him all the years, which says a lot about him and his practice. Great diagnostician. we're fortunate to have him!

Doctor Majdic is the best doctor I have ever had. He always gives me his complete attention when I…read moream in his office. I completely trust everything he tells me to do. And you could never find a better nurse than Vicky. She always gets me answers to any questions that I have. I get personal attention from her. The other nurse,Kathy is also great. If I happen to need help after hours she is sure to give it to me. I would give them a hundred stars if I could.

Dr .Burkey is very personable and professional--very caring --she really cares about her…read morepatients--doesn't rush you --truly wants to know you --Care was excellent--The ladies in the office were very friendly and helpful--have recommended this office to --several folks --

I had a workmen comp apt on March 25, 2025. I saw Dr Aldridge, he asked me 3 questions and told me…read morehe couldn't make a diagnosis until I get an MRI for my back. I said okay. Fast forward to Sept 9, 2025 my benefits have been canceled because of a IME report he sent on April 15, 2025, which he hasn't seen me since or reviewed my MRI that I had done in June. I explained this to the workmen comp agency, they don't want to hear anything that I have to say. I had to obtain a lawyer to get my benefits restored in as of right now, I have no income.

Picked this place due to high rating…read more Gave me last appointment of day for young daughter and you expect to be late going in. Staff should be used to running late too; it's a doctors office. They were not. Got into an exam room 45min after scheduled appointment time. First nurse wanted my pharmacy. I started looking up address and she quickly said just give me the road. Like I was impeding on her time after I was waiting an hour (45min plus being there 15min before appt.). What do you think would happen if I just said Route 17. You know my scripts aren't going to the one Walgreens I want. She's picking one of the other 3 on the road. Shortly thereafter got in for X-rays. That X-ray tech was pleasant and only bright spot of the visit. Finally saw Dr. Aldrich 1:15 after my scheduled appointment. He tried his best not to rush but I can tell he was over seeing patients that day. Was short. Hard to understand. He said to get MRI and if nothing is found otherwise we'll do therapy. Hate sports medicine doctors falling back to therapy if they can't figure out the problem in the first visit. Anyway, he never even asked if I had questions and was out the door while finishing his last sentence. Yes I did have questions. Got none answered. Told to wait in room. Was expecting him to come back so not a huge deal. Instead an older nurse with short gray curly hair came back instead. Barged in saying I need to tell her where to send MRI script. I am new to area and not used to the Drs office sending the script to a place as opposed to the patient getting a script in hand. She just glared and gave me eyes as I scrambled to see if I could find a place associated with my PCP, took my insurance, was close to my home, and not a hospital where sick people are - perhaps an imaging center. She was impatient and didn't explain anything. To the point my young child said something to me after. I just gave a nearby hospital that she said was good and hoped for the best. It's Hampton Roads. It's not like the population doesn't turnover frequently. Then as we left the exam room, she turns to her co-workers and said angrily the guy took 10minutes to figure out where to go for a MRI. B, it was 5 and I didn't even get to pick. It's 5:30 at this point. Been there almost 2 hours. Saw staff for a total of 10 minutes tops and she's complaining I'm taking to long. All because she wanted to go home. Walked to checkout, lights off, staff lined up at door waiting for me to leave. Got no questions answered, no needed doctors note, no documentation of any kind that I was even there. Just got to sit there for 2 hours and be insulted. Cherry on top. After more than a week and not hearing anything we finally reached out to the hospital bc this office doesn't return calls. Find out the hospital doesn't do MRIs for children that young. So this doctor treats children but doesn't know that Sentera won't do MRIs for children of a certain age??? Decided to start over. Spent a month and several calls to get this doctors staff to provide the X-rays before I could go elsewhere so I don't get hit again by insurance. At the end of the day, I'm out copay, 2 hours time plus time on calls with office & hospital, a second trip to Williamsburg (gas and 45 more minutes) to finally get X-ray images and worst of all my child's treatment delayed 2 months. Plus the new doctor could see the issue in the X-ray that this first office did not. (Though used MRI to confirm) What an embarrassment.

My family and I have used Williamsburg Urgent Care a number of times and have always had excellent…read morecare. Staff is friendly and helpful. Best to try and call for an appt as waiting time for walk-ins can sometimes be long. But that's true everywhere. Our "go to" urgent care provider.

This urgent care was phenomenal! I made an appointment and they were on time. The receptionist and…read moredoctor were so nice! The doctor was very informative and provided me clear instructions for my next steps for recovery. I highly recommend this place!

Dr Bruce Mayer is a wonderful combination of old time family doctor, listens, accessible 7…read moredays/week, will call with test results, even on weekends, and connected with top specialists and procedures. I highly recommend him.

My mother and I are from Texas. My mother is disabled and has chronic pain and he was condescending…read moreand took away 75% of her pain meds as well as one of her pain meds completely away, which is VERY dangerous. We now have to find a detox clinic or the ER because he is doing this cold turkey. He also said after receiving a report from her primary care physician in Texas that they're stupid and should lose their license even though they're helping her a LOT more than he is.

Dr Willyard has been taking care of my now 95 year old Dad for many years. He is not chatty, which…read moreDad appreciates, he is conservative in treatment, and he always answers emails quickly, which I am so appreciative of, as most Doctors just don't bother. The waiting time in office is fairly normal, 15-20 minutes usually, the visits are brief, Dad is also not chatty, the one drawback is that he does not draw blood in his office, which is a bother.

The poem on Dr. Willyards website is very nice, but have nothing to do with the reality. The office…read morestaff even never read it or easily dont care. Its all about rushing ppl in and out. Other reviews say that the office is completely overbooked. Not really time for patients. So sad....

Pam and Stacey are awesome they take very good care of me every visit and treat me as if I am…read morefamily. I have been going here since a little girl.

We had a great visit! I got sick while out of town for Busch Gardens. Unfortunately, this place was…read moreout of network with my insurance. Luckily, the price for out of network urgent care was the same as in network so I paid $5 for the visit through Bright Health. The wait for the doctor/nurse practitioner wasn't too bad. I probably waited 15-20 minutes in the waiting room. The staff was sweet to us. Once I got my vitals checked, doctor/nurse practitioner came in less than 5 minutes to discuss my issues. The doctor/nurse practitioner gave me immediate medication and even asked what form of medication I wanted before giving them to me. (Pills or a shot) I went with the pills since I'm not too fond of needles. They gave me time after the pills to make sure the medication worked and gave me a call the next day to check on how I was doing. I truly felt like they went above and beyond for me. I would recommend this urgent care.