Look no further, these are the best in the business!!…read more Excellent service & professional work! Bought two 1993 jet skis that haven't been ran since 2007!! Called numerous places throughout Northern California but was turned me down everywhere because they are 10+ years old. Found NorCal watercraft on Yelp and decided to give them a call to see if they can inspect & do a much needed tune-up in hopes of being able to run these skis before the summer ended. They said no problem bring them in . They were up & running within a timely manner. Took them to the river this weekend & they both ran great like new. They also educated me as I am a beginner with water-crafts, what to do & look for, how to properly winterize, and answered all my questions. Highly recommend!!! They have earned my business forever!!!

I have two jets skis a 2005 Seadoo GTX and a 2005 Yamaha FX Cruiser. I took them both in for an…read moreoil change and tune-up but also had an issue with the Seadoo start/stop switch. I was pressed for time and had a small window to get this done. I called and spoke to Nathan and he was able to accommodate my schedule and get the job done and on time. A bit about the service. I did receive a call from Nathan about my jet skis and he was able to thoroughly provide a status and clearly explained what he found. My main concern was the switch, he tested the switch and the relay and everything was good. He told me how to rectify the problem and did not recommend changing any parts. I asked about replacing with new parts and he told me it would function the same. I appreciated his honesty and was pleased he did not take advantage of an opportunity to make more money! The customer service was outstanding! I talked to both Nathan and Marina and they both were nice and pleasant. When I arrived they both greeted me and helped me unhook my trailer. When I came to pick up my jet skis, Nathan showed me my old parts and explained what was done. Marina took my payment and they both assisted with hooking up my trailer. I definitely will be back to winterize and service my jet skis. Great job Nathan and Marina!

Brought my 2017 Ranger Z185 with Mercury Optimax ProXS 150 in for repair. Jack and Demetri listened…read moreto the symptoms I described and explained what they would do to perform the repair. They told me it would take two hours barring any possible additional damage. They were spot on. Not only did they fix my issue, when I came to pick up my boat they took the time to explain what had happened and what I could do to prevent it from happening again. Demetri also helped me get the boat hitched to my truck and answered additional questions I had on taking care of the trailer. These guys are the real deal; they definitely know their trade, the quality of service is superior, and they are good hearted people who are willing to share their knowledge and advice. I shopped around at other boat repair shops before finding and going with them so I know that their labor rates are competitive. They are now my go to boat repair shop. Thanks a lot for helping me out you guys!

Jack at BJ Marine Services has done it again. He was able to locate a hard to find part and…read moreprovided knowlege that help me to be able to make the part work for my boat. So happy to have found him and his expertise. Thanks again Jack.

Highly recommend! Jason went above and beyond to fix my Sea Doo when I seriously messed it up. I…read morewill be back for all repairs and twice yearly maintenance. Worth the drive from Roseville for the personalized service and professionalism.

Jason pretty much played me for months and I was just stuck waiting for him and all his false…read morepromises. I'd say Jason is a normal person and easy to talk to but he is completely unorganized and unprofessional as a business person and I have no clue how he stays in business. Good luck reaching him on his business line as he almost never answers it and the voice mail was always full when I called it. The few times he did call me it was always from other numbers, a couple times my caller ID for the number showed a woman's name but luckily I still picked up to hear his latest excuses. In my first experience I could never reach anyone when I'd call the business line during business hours. But his shop is really close to my house so I just drove over one day and there he was. I needed the family boat looked at, he told me to come back in a week and drop my boat off first thing in the morning on a Wednesday. I showed up right at the appointment time he set, 9am when they open but Jason was nowhere in sight. I tried to call him but he was obviously not there yet. Sent a text to the woman's phone but he never responded. So I waited... he ended up showing up somewhere between and hour and hour and a half after start if business. Bad sign but I know shit happens. He seemed really excited to get me "Back on the water" as it was still prime summertime in the middle of July. I left my boat and he inspected it that day. I think his assessment was likely correct. He charged me around $300 for the inspection but told me he would hook me up on the actual repair. Parts needed to be ordered. I agreed. He acted super weird about ordering parts telling me that I better show up for service and not leave him with these parts. I offered a deposit and he passed saying that I seemed like a trustworthy person. At this point I would receive almost no communication or updates from Jason. I had to basically drive to his shop once a week and hope to catch him. It took around a month for him to get parts. Occasionally he couldn't remember who I was and had to go through his hand written notes to find my information, no computer. Once parts were in he told me he couldn't do the job by himself and was waiting for his one staff member to start coming back to work. Lots of excuses. He did finally text me one time in late September and said his guy should be coming back soon and he could do the job in a couple weeks. I asked for a set date and he responded probably in November. On October 31st I asked him for an update but he never followed up. On November 1st I asked again, no response. Keep in mind he had my contact information regardless of whose phone he was using. I got sick of showing up to his shop randomly just to hear excuses. So for about 6 months he got nothing done. When he first inspected my boat he took apart several parts and left them on the floor of my boat. I asked if he forgot to put them back and he said don't worry I'll have it all fixed soon. Parts are still not where they belong. At the end of the day Jason is a poor businessman and does not communicate with his customers. He left me high and dry and now I'm forced to go somewhere else and pay all over again for an inspection fee and still have not had any work completed. Bums like this do not deserve your business. I advise to avoid. Being charged an inspection fee and pushing off repair for half a year is basically stealing from customers. Time is valuable and this man wasted mine without cause or concern.

I needed a electrician to re-install 2 outlets for my down riggers that had been installed…read moreincorrectly by a dealer in Oregon. It is a simple job that would take less than an hr and I needed the mechanic to come to my boat (mobile) to do the work. Not a job DB does but Ron took the time to find me an electrician he trusted to do the job right. That's exceptional customer service for someone who isn't even a customer. Ron is a class act and when I do need boat repair in the future I now trust someone to take it to. Mike H

First time customer. They are booked up so do plan ahead and I can see why. Super knowledgeable,…read morevery nice, quality work, great communication, reasonable prices. Only place I will go now for my boat serviced.

Awsome shop had service Have have lots of great work there…read more And would recommend them 100%

BEWARE OF LENNY HE FAILS TO TELL THE HONEST TRUTH! This shop and Lenny were selling a used boat…read morethat I called about 1 day before going up there and wasting my day and time and I asked Lenny specific questions about the boat having any type of chips or spider cracks on the hull through text and over the phone and he said NO. Well I make way up to northern Cali which was 6hrs away and stayed a hotel the night before to go get the boat the next morning and when I get there I start to look around the boat and low and behold I find various crack and a big spider cracks on the hull and he also for got to mention the ceiling on the cockpit has mold and mildew and the cockpit smelled badly. He also forgot to mention the bunks on the trailer needed new carpet. This place needs to do a better job on being open and honest with their customers before they spend money on hotels and gas to go buy something that's not as described. Lenny you failed to do your due diligence and do a thorough walk through around the boat and notify customers what you're truly selling. Shame you on LENNY! You should have paid for my gas money and hotel for not being open and honest and wasting my 2 days driving up there. Lenny Next time just bend down and take pictures of the hull like I did and tell your customers what's really going on!!! Stay away from this place or they will make you waste your money. The owner or Lenny should reimburse me my $360 I spent on gas and hotel for not being open and honest!! Better business bureau will also hear about this. SHAME ON BUCKS!

Great parts place…read more They almost always have everything I need for my old cars, from 1954 up to new cars 2016.... they never fail to amaze me with the parts availability and decent prices. The staff is very knowledgeable and helpful to boot! I'm glad this place is so close to me as it's the NorCal hub. 6 volt parts... no problem, they have it in stock! German parts, no problem, they have it in stock! Rare car, one year only parts.. no problem, they have it in stock! I will always come here and check first as it just saves me time and money.

Brandon was so helpful patient and kind. Thank you so much Brandon for going above and beyondread more

I have been going to see James White since 2007... He is the best in the area, bar none in customer…read moreservice and knowledge. Love this place, I refer a ton of people to him, and always get compliments about his work from my referals. Give him a chance and he will prove why to use his services!! Thank you James for all you do!!! Very happy customer!! Jason White

Went over to visit James what a hypocrite a Mr look at me look at my s*** look what I got blah blah…read moreblah you can't afford me I only work for insurance company and not public made an arrangement to come look at my boat then he tells me it's 80 mi so I got to pay him for his mileage I told him to F off this dude is a clown

Hi. I had my 2001 18-foot Reinell boat in to have the depth finder replaced; and some other…read moremechanical work to be done as long as it stayed within my clearly-stated budget limit. There were some communication problems with an employee. Once Eric (and Fred) found out about the communication issue, Eric took over and ALL of the issues were quickly resolved and I had my boat back within a few days. Eric even provided some financial credit back to me due to the problems I had encountered. Sometimes in life you run across a person who creates problems with communication and follow-through; that's life. But the way Eric took over and solved all of the issues (and within my stated budget) was remarkable! That's the kind of business I want to work with... IF problems occur; apologies made; and problems fixed with honesty and integrity. I have taken my boat to J & H Marine for several years. I am always impressed with their work and attitude. J & H is a great place to take your boat!

If I could leave zero stars, I would…read more This is the first review I've ever written -- not because I'm one to complain, but because the level of service I received at this shop was unacceptable and needs to be addressed. I brought my boat in to have speakers installed and the gauges repaired, which were not functioning. After a diagnostic, I was advised to replace the impeller. I agreed, thinking it made sense to get everything done while the boat was already in the shop. When I returned to pick up the boat, the total cost was significantly higher than what I was originally quoted -- with no prior communication or explanation. On top of that, the interior of my boat was returned to me in unacceptable condition: oil and grease stains on the carpet and seats, as if there was no regard whatsoever for cleanliness or care. To make matters worse, after using the boat twice, the speakers and amplifier already stopped working. I reached out, hoping for a reasonable conversation about resolving the issue, only to be told it's not covered. No accountability. No effort to make it right. And as a final touch, a cup holder went missing during the installation -- which they also dismissed. If you're looking to overpay, have your boat treated carelessly, and receive subpar workmanship, this is the place. Otherwise, do yourself a favor and take your business elsewhere.

Another great experience at O'Reilly Auto Parts on Cottage & Fulton…read more My "Service Engine Soon" light went on and I went to O'Reilly to find out the code. Shawn gave me a great customer service experience. He was attentive as soon as I walked in the door, went out to the parking lot to read my code then gave me possible causes. He was authentically nice, knowledgeable about my car make and model and went the extra mile.

Kristina was awesome friendly and professional!! I appreciate you !!! If you need anything ask for…read moreKristina, Simon or Nick!!!! You won't regret it!!!