I have been a patient at Hillsboro Medical for 15 years. The doctors of HMG are only the top notch…read morephysicians. I can't recommend them enough.

Quality of care is ok - scheduling is ok. People are friendly. BUT, you will get CHARGED as much…read morebilling as they can possibly code for a visit, and they are not interested in re-coding something even when you pose a legitimate complaint. The doctor would not consider talking about it with me. I had to work with billing, Cigna, billing, Vandy patient affairs, the charge nurse of the Hillsboro unit - all to no avail. Have to pay an unjust bill to keep my credit rating secure - I'm done with Vanderbilt.

Horrendous, uncaring, overbooked practice with condescending staff. It's hard for me to even know…read morewhere to begin. I became a patient of this clinic last fall, and have been attempting to find the root of a host of symptoms ever since. My provider was extremely dismissive of very serious symptoms, including some bloodwork that came back indicative of major systemic problems. In consults with others that use this provider, she seems to always be this way. Speaking of bloodwork, when I needed additional testing, I was asked to come in for an additional blood draw and that it would take "10 minutes" and on three separate days had to wait over an hour, and therefore leave and return another day. Need a referral? Be prepared to wait. For weeks. And for it to be wrong/not taking into account your insurance situation. I waited weeks to hear something from an abdominal ultrasound referral and only after I called again did I learn it had been sent to an out of network clinic that did not have my information and needed to be started all over again. A need for a dermatology referral produced the same result, but fortunately I was able to handle the booking and insurance situation on the phone. They never were able to find the referral. Oh, then there's the one prescription that I was told would be called in (an allergy med) that never was. Ever. And the other (an anti gas med I didn't want to be on and told my provider the second they suggested it I didn't want) that she called in anyway and I was hassled about not picking up. And let's talk about the staff. There's one lady at the appointments desk that has once hung up on me in the middle of a reschedule and, when I asked to switch providers due to dissatisfaction with the one that has seen me for months and been dismissive of my results, was UNBELIEVABLY condescending and rude. There are multiple people working that desk, but every time I get this one a minor request turns into a PROBLEM. If you'd like to say you have a doctor without actually having one, by all means the Frist clinic is correct for you. It's a weird 4th floor urgent care with hospital prices and wait times. At best. If you have something really wrong and want a partner in your health, go literally anywhere else. I'm sure there are exceptions but I feel like this clinic is, overall, a landing spot for people who care very little about their patients' experiences, wellbeing, or outcomes.

I was referred to the Frist Clinic after my thyroidectomy. I saw Dr. Marney. I requested her due to…read moreall the wonderful reviews I had seen. From the go, she was arrogant, condescending and completely dismissive of any question I had. I was looking to have a discussion and ask questions regarding my care, but she was bound and determined to shut that down. She proceeded to take out a piece of paper and draw a diagram of how the thyroid works and how medication works, like someone who had not had a history of thyroid issues. I guess she didn't like the fact someone was sitting in front of her that had educated themselves on their condition. I left knowing I would never return.

I switched over to Dr. Allie Henderson-Fitts about a year ago, and I am so glad I did. She is…read moresmart and professional, yet funny, warm and caring at the same time. She listens to your concerns, and makes suggestions to help you rather than scolding or talking down to you. And as busy as she is, she never makes you feel like she doesn't have time. I HIGHLY recommend her!

I made an appointment for the first time with Dr. Fisher and she scheduled me same day! She is fast…read moreat checking blood work (3-4 days) and she can do almost anything! Can I say AHHH-MAZING!!! She is a hard worker and an intelligent woman. I am happy that she is my doctor. I even recommend them to my friends. Give her a call! She responds back quickly!

I went in to discuss some recent lab results and had a couple of questions that weren't really…read morecovered in the paperwork. The provider walked me through what the numbers meant and what was actually worth following up on, which made the whole thing much less confusing. The visit itself was pretty relaxed, and I didn't spend much time sitting around between steps.

Do not recommend…read more This is the first time in my life I have ever written a review. I made this Yelp account to write this review. I don't know if I am doing this correctly, but I would honestly advise against using Sterling. I made an appointment months in advance because I was struggling with depression and wanted to pursue getting antidepressant medication in addition to diet, exercise, and therapy. I confirmed my appointment two days in advance, signed my forms digitally, and was glad about getting help for my condition. They responded to my confirmation with an additional message, so my confirmation was confirmed. Thirty minutes before my appointment, they let me know it had been cancelled. I called the office to ask why, and perhaps reschedule. I get it. Sometimes physicians get sick or have a family emergency. That would have been totally okay and I could have done the appointment another time. The receptionist pretty rudely informed me that my would-be psychiatrist quit a month ago, and that she was no longer with Sterling. I told her that was a bit confusing for me as the patient, because they still confirmed my appointment. She responded to this negatively as well, and when I asked about scheduling with another physician, she said that would be not likely or not possible because Sterling only has one psychiatrist and he is far too booked up. I really needed help with my depression, and I wish that Sterling hadn't given me what was basically a fake appointment. I also wish they weren't so rude when I was following up looking for care. If I had known my physician quit, or that the appointment wasn't happening, I could have gotten treatment somewhere else. Now, I am still in need of medical advice regarding my depression, but I'll likely have to wait a few more weeks to get advice somewhere else while my condition worsens. I can't speak for every physician or every patient experience, and I am sure that Sterling has some great physicians and patients with great experiences. However, my experience was pretty bad. My advice would be to either get psychiatric care somewhere else, or to pick up the phone and call to confirm appointments, because they'll apparently mislead you about availability and confirmation through both text and email. Thanks.

Dr Forbes is a wonderful doctor. I have seen him twice for a specific problem, and he has…read morehelped.mr so much!

I was referred to Dr Forbes by my pain management specialist (who I've traveled to Cincinnati to…read moresee for nearly 20 years, and he is well worth it!). The two met at medical conferences and are good friends. I was having trouble finding a good local physician. How ironic that I found my local PCP+ (definitely PCP PLUS) through my out-of-state specialist! I can't say enough good things about Dr Forbes and his staff. He once sat and listened to me cry -- pouring my guts out -- while handing me tissues. He never once rushed me or pushed me out of the office. THAT is unheard of, but that's how he is. His entire staff is kind and understanding, and very gentle in dealing with sensitive patients like me. He listens to me, understanding that I know my own body. He doesn't force me on or off medication when I have grave concerns about it. I firmly believe in the holistic, integrated approach. It makes complete sense! And I recommend Dr Forbes and Nashville Integrated Medicine. Heartily.

Dr Kaplan is the best rheumatologist ever. I give her 10 stars. She asks questions and listens to…read moreeverything you tell her. She thoroughly explains the different types of treatment. I left her a message Sunday afternoon on my portal letting her know our truck broke down and I would not be able to make my appointment on Monday and asked if we could possibly do a Telehealth. She answered my message Sunday evening and was apologetic about our truck and said we could definitely do a Telehealth call. I have never had a Dr answer messages on a Sunday. She goes above and beyond. She is the kindest, caring, and most knowledgeable doctor I have ever had. My Provider had sent out five referrals for a rheumatologist and Dr. Kaplan was the only one that answered. I believe Dr. Kaplan was a God send. I highly recommend her.

I can't believe I have not reviewed Dr. Kaplan yet; she is awesome! She has been my rhuemy for two…read moreyears now and she is hands-down in my top three of best doctors I've seen in my life (probably #1, but it is hard to say because she keeps me out of pain so I am super biased). Dr. Kaplan was the last in a long line of specialists and misdiagnoses after a year of frustration and pain so bad that I was bed bound with it by the time I got in to see her. She got my diagnosis right on the first visit and has kept my pain absent to bearable for the last two years. She is very thorough; she does a physical exam on all of my joints at every appointment, she keeps excellent notes and follows up on them at every visit, and she is very responsive if you need to message her on the Vanderbilt portal. It is a shame to say, but getting a thorough physical exam from any doctor these days is a rarity in my experience. I feel super lucky to have found her, especially when I read stories about how people are treated (or not!) by their rheumatologists. The only drawback is the money, but the crappy American healthcare system is not Dr. Kaplan's fault. I have pretty good insurance and still pay around $400 out of pocket for each visit until I hit my deductible. If I recall correctly, my initial eval was around $800 so be prepared. Oh, her office staff, the lab staff and her nurse Kat are also great!

I visited Centennial Primary Care for the first time today and had a wonderful experience. The…read morewaiting room was clean and spacious, there was a fridge with bottled water and coffee and I only had to wait about 10 minutes to be seen. I saw Tamera Pace for a general "check up" - she was so friendly and sweet and put me at ease. Blood work, EKG, etc. was all easy and timely. I was in and out in about an hour and 20 minutes with minimal waiting. Overall, this was a great first experience and I can't say enough nice things about Tamera Pace! I'm very glad to have found a new doctor in Nashville!

Dr. H has been my doctor for 13 years! He and his entire staff are incredible. Dr H is one of the…read moremost compassionate people Ive ever met. Ive lived in La for 10 years now, but I come home to Nashville yearly for a physical just to see Dr. H! Cant say nice things about this practice!

I personally had a great experience with the doc and the office. Finally a place interested in…read moregetting to the source issue and not just addressing symptoms. Very detailed exam and testing. Discovered several underlying issues that were driving the problem. Great office, doc, and team

Easy to go in get blood work and be done. The ladies here are kind and helpful. The lady who drew…read moremy blood was so good. I didn't feel it.

I'm in shock I think she retired! The absolute best physician I've ever had for exactly 20 years. I…read moreneed my last exam for the year in October so I'm very very sad to loose such a wonderful caring Dr.

I've had a great experience with my PA-C, who is knowledgeable and attentive. The office itself…read morecould feel a bit more welcoming, and my one experience with the overseeing MD when my PA-C was unable was a mixed experience. I have referred clients here and they have reported mixed experiences as well. Overall, I will continue to see my provider here and feel there are areas the practice could improve.