My car was rearended in a 4 car pileup on highway 5. I was brought to the E.R. and my car was brought to Williams towing. The following day I paid 788.00 to have my car brought to my home from the Williams towing impound lot. Overnight (or sometime between) they smashed the rear edge of the passenger front door of the car in. The damage was not there previously in any way shape nor form. I called Williams Towing the following day after the car was here at my home again. They said that there was nothing that they can do and it was caused by the accident. Do not use this company. I gave the car key to the ambulance driver upon request while in the ambulance. My copy of the invoice stated no key and that the car is driveable. This is a lie as the entire rearend of the car including brake lights are smashed in and missing. read more

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Crooks! Unpleasant people, in a disgustingly filthy building that charge 500+ for a tow and a 12 hour stay in their amazingly disorganized lot. Bad people, really bad company and ridiculous charges. Please stay away at all costs!! read more

Had my car since August came & brought the parts & was told there's nothing they can do but scrap it. trying to come an agreement & are constantly avoided, no one will call you back, Steve will hang up in your face. Good luck getting your car back if you EVER get it serviced here. The place is also a disaster looking like 3 frat boys live in the front. read more

Terribly unprofessional. I did not feel safe when Steve showed up. He was extremely dirty and smelled so badly of BO and cigarettes, I almost vomited. read more

My sons work vehicle/large van got stuck in our yard. Deep,muddy,next to a tree, and only one way out, which is not where the hitch was located. He came within 30 minutes and assessed the situation - got down in the mud and hooked it up and patiently guided it and drug van out. So nice, went over and above. I would highly recommend. read more

Wish I could give no stars. They wrecked the front end towing my sisters car. Damaged the ball joints and put it out of alignment. Would not recommend them to anyone unless you want more problems. read more

Erick really saved me tonight. I have never had a car break down and he completely went out of his way to save the day and help me. Williams towing is lucky to have a man who is this kind and cares about helping people . Thank you Erick for all your help and hard work!!!!! read more

I was VERY impressed with Williams Towing. I called from out-of-state needing to find assistance for my son's family car that was stuck in a snowbank in Minnetonka, MN. I had called many tow companies through the day, discovering they were all maxed out due to the demand from a bad snow/ice storm, and had no availability. Another reputable company suggested I try calling Williams. My call was answered right away (no requirement to leave a voicemail for a return call), and they arrived within the hour. The car had sat roadside (stuck) for over 24 hours and wouldn't start. The driver tried jumping it 3 times (he certainly didn't have to go to that trouble), to no avail. Upon delivery he gave them hints on how to start it once the temps rose in the morning (checking the starter), and offered to 'come back' to the location to install a new starter for them for a 'very' reasonable cost. I would highly recommend their service (and exceptional kindness) to anyone needing towing. I felt blessed by the 'Minnesota kindness' I knew from living there for 25 years. These are the things that mean the most on a stressful day. read more

Couldn't be more disappointed with the service my daughter received from Williams Towing. She called for a flat tire repair; that ultimately ended with a stripped bolt. The repair for the damage they caused cost over $500. Now the best part....they refused to even share in the repair costs for the damage they caused. STAY AWAY! read more