Ordered a deluxe flower arrangement and the flowers delivered were not what was pictured on their website. When I questioned them they said that the pictures online are photoshopped by Teleflora. They said they fill the flowers to the value paid, but the arrangement was very sparse for $85. I would not use this establishment in the future because of the deceptive advertising and quality of product. They should put a disclaimer on the site letting people know what you are ordering is not what is pictured read more

Williams Flower Shop - Flowers ordered - Nurseries & Gardening Near Me - Mount Vernon, Ohio

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I spent $169.99 (all-in $193) on a "lavish" category, specifically Queen's Court, arrangement for my mother. The flowers while very pretty were average size, not at all what was pictured on the website. I paid for the premium upgrade. The manager did the flowers herself and argued that she had the "money" in the arrangement. False advertising, will not use again. read more

Williams Flower Shop - Website picture of what it's supposed to be - Nurseries & Gardening Near Me - Mount Vernon, Ohio

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So very responsive and helpful! I appreciated the order-taker's thoroughness and attention to detail.

Very thankful for their available flowers on short notice. I needed tulips days before Easter for a centerpiece. I called on Thursday and they were kind and asked me what I needed, how many, and were great on giving me info on available colors. Today when I went to pick them up, they were beautiful, fresh and the staff quickly wrapped them up and had me on my way. So happy with my tulips that I used in our Easter tablescape! read more

Williams Flower Shop - Tulips from Williams - Nurseries & Gardening Near Me - Mount Vernon, Ohio

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I ordered flowers through FlowerShopping.com on 1/4/2022 at 10:41 AM. The order was fulfilled by a florist in Mt. Vernon, Ohio - Williams Flowers & Wine. When the delivery arrived, the recipient sent me a photo. I was really unhappy & disappointed in the quality & craftsmanship of the arrangement. In all honesty, I could have purchased a better arrangement by going to Kroger or any other grocery store. The arrangement I purchased was cheaply & poorly arranged. I attempted to call FlowerShopping.com 3 times. During business hours & different times through the day. No one answered. On the recording, it stated to email any questions or concerns. I did just that, I wrote an email 1/4/22 at 1:40 PM In my email to FlowerShopping.com, I stated how unhappy I was. I told expressed I attempted to call the 800 number multiple times & had to resort to an email. Which isn't as personable. I provided photos & explained how arrangement looks NOTHING like what I wanted. Williams Flowers & Wine's delivery included only 2 yellow roses in the entire arrangement. The back had 2 more white carnations & an overabundance of what appears to be oregonia. The pink carnations & pink alstroemerias are only on the one side of the arrangement. To sum it up, I paid for a higher quality of flowers & was given low-cost, cheap carnations. The arrangement was poorly executed. It isn't what I would expect when paying $100.61. 1/4/22 at 5:24 PM, I received an email (not a phone call) from Customer Service, Hope at FlowerShopping.com with the offer to refund $13.50 (the price difference between the "As Shown" & Deluxe arrangement. I wrote back stating that was false & this wasn't sufficient. I stated how I tried calling 3 times & she responds with an email - this isn't acceptable & to please call me. The next day at 10:24 AM, Customer Service, Colby from FlowerShopping.com called. She immediately started her speech (that she probably gives a lot of customers daily) about being able to refund the $13.50 & expressing what she CAN'T do. I couldn't get a word in...so, I listened. When she finally finished speaking, I told Colby I DIDN'T want a refund. She was a bit surprised. I told her I want is for the arrangement remade & done properly. She stated that was very reasonable & would contact the florist. At 10:45 AM Colby called back. She informed me the florist was offended & had a few choice words with her. She seemed a bit surprised & thrown off. I expressed to her my dissatisfaction with the florist & how badly the flowers looked. I expressed how the flowers were a birthday gift & the cost of what I paid doesn't reflect what was promised. This is a bait & switch situation & the florist is profiting from it. At this time it was mentioned that Colby hadn't seen photos of the flowers I had delivered verses the flowers I purchased. I offered to send the photos again. I also I told her since the florist is being so difficult & not providing the service I paid for, I will dispute the charges tomorrow morning through my bank. Colby encouraged me to do so & also asked that I reply back to the email with what I just told her over the phone. She was hopeful that once her boss knew I planned on disputing the charges, they would be able to help more. Per Colby's request, I emailed the photos again & I typed up what was discussed during our call. 1/7/22 at 11:41 AM, Hope from FlowerShopping.com sent the same email as what I received on 1/4/22 at 5:24 PM. No phone call from her, Colby or the florist. Simply a generic apology & stating there will be a refund of $13.50 applied. I wrote back "Please don't move forward with the refund. I'm contacting my bank & will dispute the charges. I will also post a Google review for both FlowerShopping.com & Williams Flowers & Wine." Williams Flowers & Wine - I would love for you to call & resolve this issue. From one small business owner to another, I'm disappointed in the quality of work you stand by. I'm even more upset over the lack of response & customer support your business provides. read more

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So disappointed in a funeral arrangement I recently ordered. I paid $80.00 and there were exactly 12 flowers in the arrangement (no roses). it looked like a $30-$40 arrangement. I have a relative that ordered a $100 arrangement from this same florist For the same funeral. They were also very disappointed! You do not get your monies worth!!! read more

Ordered flowers out of state for a friend. Arrived on time and beautiful! The lady over the phone was very helpful.

I've ordered several arrangements for my mother over the last several years. She always seemed pleased but would never have said otherwise. I ordered a particular arrangement at the highest price offered (abt $100.) online for her for Mothers Day. My sister-in-law took a pic of it and it is nothing like what I ordered. It was mostly all fillers. I'm so disappointed and am now wondering what the other arrangements actually looked like. I sent an email with a pic of what I ordered and a pic of what was delivered. Hoping I'll hear from them soon. read more

Wonderful experience as usual with Williams Flowers and Wine! I needed something delivered fast, and they found me the ideal flowering plant and got it to the hospital right away. I was so grateful and I couldn't have been more satisfied with everything--the plant, the price, the delivery, and the super-gracious and considerate customer service. I will keep coming back! read more

My order was small, but they helped me out. Super nice people too, really can't say put it to words. So nice, I was brought to giving them a good review :) read more

Don't bother using them if you want a generous bouquet. Paid 60$ plus delivery fee for a small bunch of mixed flowers, three lilies and some greenery in a glass vase. Was trying to cheer up my sister on lock down in nursing home. Flowers did arrive on date promised. read more

The arrangement for my sister's funeral was exactly as requested, even better. I would highly recommend.

I ordered flowers for my sister. I found the shop through the internet since I live across the country. I spoke with Brenda to explain what I wanted. She took some time to get a good idea of what I was looking for and did a great job of conveying the information to Jamie, who executed the design. My sister was tickled to get the surprise and posted a picture on Facebook. I was absolutely thrilled with how well the bouquet turned out. Great job, Williams Flower Shop! read more

Loved every single piece at my wedding!!! I (lucky me) had nothing to do with organizing the flowers as I was in California and my wedding was in Ohio. My Mother in Law found Williams Flower Shop, located near our venue and approached them. With pictures via emails and text some ideas were thrown together for what sort of thing i wanted and I can't express how pleased I was on the morning of my wedding when the bouquets arrived - So pretty and perfect and the day just progressed with more happiness as I stepped into our ceremony to see how the place had been decorated with flowers and then again into the reception! read more

I hired Williams Flower Shop for my wedding this summer. Lori met with us twice to make sure we had everything we needed and gave us honest feedback on what flowers would work best for an outdoor summer wedding. She was very accommodating with all of my MIL requests and flexible when we needed to make changes. She also delivered and set up at our venue. Everything was beautiful! read more