The staff, particularly Mike McGill, was terrible. I have played this course upwards of 10 times. Every single time I have had the incredibly terrible experience of talking to Mike, he has made me seriously regret coming back to play here. There is nothing good I can say about Mike. He is rude, has ZERO customer service skills, has a smart mouth, and to top it off, there is apparently no manager of any kind to talk to above Mike McGill. Don't waste your money and time playing at a course where the manager doesn't smile, act friendly, or care if you are satisfied at the very least. He is not even knowledgeable about his own website. Other courses, like Egwani Farms, will give you range balls even when you book on sites like GolfNow, TeeOff, or Groupon. In his own words when I showed Mike on his own website that the tee time comes with range balls and tax included, he says, "that is off of GolfNow". Clearly showing him that it is in fact his website saying tee times come with a small bucket of range balls, he says, "that is a GolfNow special". I guess every tee time on his website is a GolfNow special and therefore inherently comes with a bucket of range balls.. but I digress. Aside from the obvious lack of managerial expertise, the tee boxes are in horrible condition as well. If you are looking for a course that is in better shape, longer than a par 3, in the same price range, and has a friendly staff, there are many other courses in Knoxville that will suite you better. I would give a higher review score for just the course, but obviously Mike ruined my experience for good. read more
