I've made 10 calls in 4 months to have someone call me back and update me on my build , and I've…read morereceived ONE call back .. complete disrespect on the customer I gave it a 2 star NOT because they are not competent ,,because they are ,,, it's just for the lack of respect .. spending BIG money and would just like the courtesy of a call back

Gary's has already screwed two of my best friends. They both went in with small engine problems and…read morethe both wound up getting screwed for over $6500 for the one car and $850 for the 2nd car. The last car a BMW came in for oil drain pan seal replacement that cost $5000 and when he received the car back the brake lights were not working. Now how does that happen! Gary said he did not do that, so my friend left it with him again and one month later he says it is fixed but it was not two months after that he says it is fixed and wanted to charge him another $850!!! After calling bullshit on that he lowered the bill to $450. This is a pattern with this business they start with the original problem and then other things pop up making that bill larger and larger. Do not take your car to Gary's Car Craft.

I called about a car issue I was having. Whomever answered my call sounded very lackadaisical…read more I cannot support BAD customer service.

I have been in the automotive business for about 20 years and I've had to deal with Alvie on…read moretransmissions on multiple occasions. There is not a better transmission guy in Jacksonville. You will get an honest assessment on what your vehicle needs transmission wise. He does not claim to be the cheapest, but his work is of the highest quality. If you want cheap, there are plenty of options out there if you want it done, right Alvie is your guy. He has been local to Jacksonville for a number of years so ask around and you'll find that very few people know more about transmissions than Alvie.

JJ's Auto Service took great care of me and my Mercedes, which had a few issues. Their pricing was…read moreliterally a fraction of what the dealership quoted, which was a huge relief. From the moment I walked in, I felt welcomed and well taken care of. They even gave me a tour of the area, which helped me feel comfortable and at ease. I was so impressed that I went back the very next day and brought my Jeep in for an oil change. That says a lot about the trust I have in them. I'll definitely be using their services again--hopefully not anytime soon, but if needed, I know exactly where to go.

The service was fast and top notch. The value was perfect. Have been here before and will returnread more

I just had my ac condenser replaced by Aaron and his crew and I need to tell everyone this is one…read moreof the best experiences I've had even though I was spending money but Aaron and his wife are just so nice and caring, they earn your confidence right away and make you want to get the job done at their shop. They are so knowledgeable and friendly that I Don't know if I will ever go back to the dealer or any other repair shop. I have already told my wife her car is also going here for any future repairs or preventive maintenance. They replaced the condenser on my trucks ac and gave it back to me the same day. The dealer wanted 4to7 business days to diagnose the problem, really? Aaron diagnosed it just by looking at it through the grill , did not even have to open the hood to see what was wrong. 100% recommended!

They do really good work when they want to but communication is terrible, there is a mechanic there…read morewill lie to your face in a heartbeat, if someone lies that person can't be trusted.

Austin Tonya and rj are amazing people so nice people came and helped me get my truck off the side…read moreof the road and fixed my catalytic converter

I just purchased a used Ford C-Max. The transmission was in need of transmission fluid change since…read morethe car was used with little service history provided by the seller. Tonya let me know up front there was no cost for diagnostic. The quote was quick and less than others quoted. Some shops had never worked on a vehicle like min Hybrid. I was not pressured to buy services I didn't need. I Absolutley recommend Tonya and her team at Clutch Queen to everyone!!

Everything about my experience with Norman Bros was great. I got a quote quickly and was able to…read moreget an appointment for a transmission drain and fill. I showed up to the appointment on time, and they immediately started work on my vehicle. Raymond was really friendly and easy to talk to. He asked if I wanted to take care of an oil change while I was there, and -- since I was due -- I agreed. My vehicle was actually ready a little faster than quoted, which is always great, and not only that, but my price was actually under the quote! I didn't feel ripped off nor did I feel talked down to (an issue I've run into elsewhere as a woman, unfortunately). This shop is a bit of a drive for me, but the quality service and transparent pricing makes it worth the trip.

They did my brakes and didn't charge me an arm & a leg! Quick, professional & I would definitely…read morerecommend them!

I only went in to have a back right reflector replaced at the advisement of someone at the…read moredealership since the labor was cheaper there compared to at the dealership. I was there less than an hour as they had to drop the bumper in order to replace the reflector and add a screw to hold it in after I checked out I realize they charged me for two hours of labor. I went back in and they gave me some lame excuse as to how it's figured out which made no sense since I was there just under an hour so I advise to ask upfront what is the minimum number of hours they charge for labor.

I worked with Jessica and was very impressed with how responsive she was. She advised me on the…read moreprocess, kept in touch and ensured my car was finished on time. They also did a fantastic job on the car. I definitely recommend them! Thanks so much for your help, Jessica!

I had an engine oil lite come on, I checked the oil quantity and is was low. I added oil but the…read morelite stayed on. I took the car to College Auto, they had the car and fixed it at no charge. Can it get any better than that...Good job. Thanks.

I have had my brakes replaced every component of my AC replacedmy air conditioner now blows…read morefactory cold. I've had my emissions.system repaired. they have saved me thousands of dollars over dealer repairs. I have not had to take my Tundra back for anything that they have repared I am a retired,50 year aircraft mechanic. So I have very high standards. Dennis is Awesome college automotive will always be my to go place for top quality, automotive maintenance