Andrew did a beautiful job on my fireplace! He installed granite and marble! His attention to…read moredetail and professionalism was top notch! He was very knowledgeable, kind and couldn't have been better! I highly recommend. I cant say enough great things about this company!

We are so impressed with the work Jared did in our kitchen and above our utility sink in the…read moregarage. He was easy to work with, friendly, and professional. Both areas were small but important that the tile fit just right for continuity of the pattern. I would not hesitate to recommend or have Jared back for another job.

We had a small job needing done quickly. Left info of need late afternoon and early the next…read moremorning the job was efficiently done to perfection. The cut and final project was perfect thanks to Robert at Pacific NWTile. He listened! Highly recommended.

Run Away! Don't walk from this Ace Think clearly as you read his own words-later…read moreverbatim--before you make......ANY! commitment . In normal circumstances, be fair to and trust your contractor; keep your eyes on him until proven However, if you trust Tile Stone Ace, your loss may be similar to our loss, $18,000. Lesson #1 Never make a "deposit" that exceeds $1000. It is called Deposit but think of it as an unaccountable, unsecured cash loan You are not a bank. You have no idea of where that money goes Years ago my pool contractor on a Monday berated me for 10% down arrived Friday in a crew cab, tricked out, 1-ton dually--odometer 500 miles--and advised a delay: two buddies and son were leaving for 9 days. They had elk tags for Colorado. At Tile Stone we put down 100% for materials Ace was to supply. Plus 50 % his estimate of labor. He was entrusted with mare than $8000 day 1. Lesson # 2. Insist on a written contract. All liscened contractors are trained by the state. Every contractor knows the law obligates them to give you a contract that minimumaly is the state approved form. Most contactors wont tell you this. Why? The contract gives you greater ability to solve disputes. It allows contators to insert in fine print items prohibited by law. And it appears authoritaties don't care. Lesson #3. Incentize total completion and satisfaction. Large projects can require performance bonds. But these are expensive and incentivize cutting corners. So stick with with 10% down and 85% at completion. Retain the 5% for the entire duration of any warranty. Escrow This money as a good faith gesture. Lesson #4. We spent months locating some Amarone stone imported from Brazil and paid another contractor $4500 for this. We transferred this to Ace and entrusted him with another $4500. Did we ask to be named as additional insured on his plolicy? No. Did we ask His bank provide a prommisory note? No? Well our rock disappeared under the most implauible of stories. Amarone is its name and it may well be in a home in southern oregon--just not ours. What would say of me if I "accidentally " damaged a tuck left in my drive way. Which is more righteous: 1) immediately call him to advise him, discuss with him alternatves for repair and who pays. Insurance follows the vehicle so he calls insurance and we agree what I pay the body shop. Or 2) I never tell The Owner what happened. . Instead I shop around among junk yards for the cheapest bed and fenders. I instruct my staff to remove the new black parts and install a junk brown bed and fenders and spray can paint tjese to black. Tell my staff if they say nothing or your fired. And only AFTER Onwer calls to say "where the hell is my new truck?" Hang up and 3 hours later send an email that says your truck is beautiful, all my fscebook friends have liked my paint job and I knew it best to not disturb you by making any phone calls. Isn't 1 how all of us would have behaved?? Ace at Tile Stone chose 2. *Fiduciary responsibilty is by custom and law implictnin every contract--Ace totally failed us. *Custom and law required Ace to inform us. His weeks long silence was a deliberate deception. Law calls this Fraud. *During his period of silence, his employees were in our home for measuring. We are certain the employees were able to speak. . We heard nothing about the fairy tale explanation that would be proffered after installation of the wrong rock. What better explains this 1) they also forgot 2) they too totally believed they protected us by silence and freely chose to participate 3)duress was applied sufficient to assure the communications blackout. Would a reasonable person say "Yup, 1 is compellinly logical? The Law says 2 and 3 are conspiracy. Which is more logical of the two? To shorten a long story--- ZERO Amarone made to our home. I believe our slab is in another's home. The only question is who paid and how much? an off-the-books cash deal of $4000; or "appraised at $5000, $1500 freight and $500 to fix damage $7000 please." Did he call his insurer? No. And refused to do so. Those pesky adjusters expect real proof not some half-baked story asserting superior and pure motive therefore all Ace's actions are righteous. All others' questions and contrary opinions are automatically invalid. His "great replacement" a stone called gabbro, the most abundant rock on earth. It had been stored stupidly by someone somewhere out of doors, in the rain. The absorbed water turning iron into rust. Discoloring yellows and oranges everywhere and their growth will continue. Wholesale $0 est. Oh, the Ceasarstone? Only 2 of 3 cut. Slqb 3 disappeared with no credit. $1750 gone

These guys did a great job and their prices were lower than the competition. They've got a really…read morewide selection of stone. Scheduling was no problem. The team that installed our quartz countertops and backsplash were super professional. Would recommend.

I can't say enough good things about Rocky Mountain Granite. We were having trouble choosing a…read moreremnant for a small run of cabinets. The folks at Rocky Mountain Granite went out of their way to help by bringing out heavy machinery so we could see the pieces in full. After we chose a piece they sent someone out to measure quickly. A day later they called to say the piece we had chosen had some imperfections and we should come look at it again. After deciding that piece wouldn't work, they once again brought out the big machinery. We chose another piece on a Friday and by the following Thursday it was installed. Thank you to the installers and all the folks at Rocky Mountain. Our counter looks spectacular!

The team at Rocky Mountain Granite was excellent from beginning to end. The installers (J and R)…read morewere knowledgeable, personable, and professional each time they came out. Our granite fabrication and installation is beautiful. Thanks for wearing so many hats! DM Stephens

Robert Flack and his crew are outstanding. The beauty and artistry of his work is astonishing. I…read morehighly recommend this wonderful craftsman and his company.

I had both a refinish and extended hardwood flooring into two other rooms. Robert's crew did an…read moreoutstanding job of laying the new floor and refinishing the old floor to match perfectly. They were totally professional in doing their tasks. They will do my two bedrooms in March.

As a reluctant DYI guy with almost no knowledge and always in a hurry, I almost expected to feel…read morelike I was putting these guys out with all of my rookie questions. What I got was prompt, friendly service by pros who know that hopefully I'll be only doing this once, but still treated me like I was an important customer - and seemed genuinely interested in what I was trying to get done. Cody and the other gentleman there provided excellent service!

As a DIY homeowner I really appreciate the support and advice on how to get a great result with the…read morefinish systems they sell. The Pallman Power finish is great and easy to apply over the Pallman Clear sealer.

Jesse is extremely talented. I have 5 pieces in my home from Jesse. Each a curated masterpiece…read more He's very keen on detail, making sure we align on drafts of designs so everyone is happy. I cherish his work & appreciate the love that goes into each unique design. You can't buy this custom work in a store! Highly recommend Jesse to anyone with exquisite taste.

We built a new home a year ago. What luck to discover Jesse Taylor, owner and craftsman of KOAN…read moreCustom Woodworking to design and build our closet and pantry organizers. Jesse listened to our ideas and exceeded our expectations. I love the pantry's appliance storage with soft close drawers. we have a canned goods organizer that let's us rotate from oldest to newest. And there is a shelf or drawer for everything! The twin boys have closet organizers that fit all their clothes, eliminating the need for a dresser in their room. Hanging clothes, folded clothes, and shoes stay put away and out of sight. Best of all, there is extra room for storing other kid memorabilia on upper shelves. High quality materials and great design features make Jesse's work exceptional!

This is my second post regarding The Cabinet Man as I've now needed to add additional cabinets in…read morethe garage. Again, Bruce and Coleen arrived and assisted with many great ideas regarding the additional cabinets. The are professional, knowledgeable provide both great service and a great product. I cannot complement them enough.