I've been in pain management for almost 20 years. I started my pain management journey with a kind…read moreand compassionate doctor at the Cleveland Clinic. Unfortunately, he moved out of state and the doctor that I had to go to after him was pretty much worthless. He didn't listen, I never saw him and only saw his nurse, and he refused to give me anything that would work to treat my pain so I suffered for years. I've been with Dr. Shah for about 4 years now and he is amazing! He and his staff are kind, compassionate and great listeners...everything a pain management office should be. I've never been made to feel like a drug seeker and he's always been willing to try a variety of treatments with me until we found something that works. I have recommended many friends to his office and they have always been pleased. If you are looking for a great pain management doctor I absolutely recommend Dr. Shah!

Always have a good experience here. Nurses and doctors are always friendly. Never have had to…read morewait long for an appointment. Got in and out when I had to get blood work dawn. Great job!

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

Very poor billing service. We did not get a bill which I explained to "Maui", only something from…read morea debt collector. I asked "Maui" at Russell and Berkebile if she could give me dates on when the insurance paid and when they "supposedly" sent me a bill for the $48 balance. 30 days! Who sends a bill to collections after 30 days!? They billed one time, which we did NOT receive. I asked her if they had a portal so I can keep an eye on my own account, since they aren't doing very well at billing and she said no. So our only choice is to depend on a company to bill us, or say they did, to get our bill. This is the craziest billing practice I have ever heard of! Make sure your patients get their bill before sending it to collections Russell and Berkebile!!!! Sham on you!!

I had an ultrasound for pelvic pain 2 and a half months ago. The appointment was done through my…read morelocal hospital but was through Russell-Berkebile and Associates. They sent my bill to a debt collector a month and a half after my original bill was sent to me. It was a ridiculous goose chase to get them to allow me to pay my original bill. They will send debt collectors after you long before it is appropriate to do so.