I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

Giving extra one star because this place was close from my work…read more I've been a long time customer of Total Men's Primary Care. I will now stop using this clinic because of the Nurse Practitioner at Tech Ridge location. (FYI, there's no MD in this location) I am pretty sure there aren't a lot of patients who will lie about their symptoms. Because I had congested nose for long time, this led to some complications like abnormal blood counts due to lack of oxygen (confirmed by specialist), fatigue, and hard time focusing due to lacking in daily sleep. My heart and some parts of body muscle started aching, so I told him all the area that I am aching. It looked like the NP was caring and listening. However, he walked in with Anxiety Questionnaires. The questions were definitely trap questions. One example: - Do you feel lacking in motivation and focusing at work? (I answered yes). No shit, because I feel tired everyday due to lacking of sleep caused by chronic congested nose. There were many questions like this and I answered yes to all of them. I specifically told them my chronic nose problem before answering the questions, but they said it's okay to fill those out. NP then walked in and referred me to a psychiatrist.... Next, I told him the questions were misleading and I didn't put detailed accurate answers, so I wanted the paper back. He rejected my request and scanned the paper without my consent, which is now officially up under my name. Whoever reading this, I just hope you all don't fall for this, unless you really want to fill out those questions.

The check in was fast and easy. The receptionist wasn't very welcoming. I took my test at 8:20 and…read moredidn't get results until 1pm even though it's a rapid test. I called cust serv around 10am to see if there was something wrong. She said I was negative and she'd call the location to send me my results. I kept checking in to see if they had gotten anything. Every time they said I'd get my results shortly. Finally at 1pm I got my results.

I recently wrote a review for my new AWESOME dentist and it had me thinking about my AWESOME…read moredoctor, Dr. Sorensen. I'm surprised there aren't any reviews of her yet - she runs a small practice but she's a big deal. My first appointment with her was last fall. I was overdue for my annual and, like any normal human being, wasn't looking forward to it. A good friend recommended her with a glowing review. My intention was to call the office, just to ask if she was accepting new patients (she only accepts 600-800 so I figured my chances of getting in were slim). Much to my surprise, Dr. Sorensen was the one to answer the phone! That impressed me enough that I scheduled an appointment for the next week. My first impression of Dr. Sorensen was excellent, and things only got better from there. She literally does everything - she is a one-woman staff, which means she does everything from checking your vitals to dealing with insurance. This approach means that you get to spend more time with her, which means that you feel like anything but just another patient. She also takes a conservative approach to medicine, so when I told her about my occasional anxiety, she recommended things like yoga instead of jumping to more invasive/expensive treatments. Best part of my experience with her? I ended up having a bit of follow-up work the next day, and was obviously concerned about the results. She got back to me the next morning to let me know all was OK and thoroughly explain everything. And the day after that, I got my pap results back. That's right...TWO DAYS after my appointment I got my pap results! I'm used to waiting a minimum of two weeks. She called as soon as she got the results because she didn't want me to worry longer than I needed to...wow. If you are looking for a doctor who uses modern technology (online scheduling, mostly paperless, etc.) but won't provide you with the typical, cold doctor's experience, I strongly recommend Dr. Sorensen.

I visited this practice for the first time after recently switching from a larger practice. I was…read morevery impressed Dr Sorenson's professionalism. My initial visit was very through and the Dr took as much time as was needed to understand my medical history, make suggestions, ask questions and actually sit down and have a conversation! That is impressive in todays world. Her practice is purposefully small, self-managed and her interest in medicine and people is clearly visible in how she runs her business and treats her patients. I nearly fell out of my chair when I called to schedule an appointment and Dr Sorensen answered the phone herself. Unheard of! She also makes herself available on nights and weekends to answer calls or come to the office in case urgent issues arise. I believe she truly cares about her patients and wants to manage her practice with the best technology and information available to her. She leverages technology to allow her to have the time to treat the patients, rather than using technology as a crutch to fit more patients into her day. I was thoroughly impressed with Dr. Sorensen, her sense of professionalism was first rate and she has a compassionate manner that is ideal for families looking for a Family Practice. If all small businesses could be run in the same manner Dr Sorensen is running her business, we would have a true sense of what community really means.

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

Dr. Lin has been my PCP for several years, so I've seen her for just about everything. I generally…read morelike her as a doctor, and she's flexible in her approach depending on the condition you're there for. At times, she's recommended natural treatments (e.g. vitamins and dietary supplements when appropriate). However, when I need antibiotics or heavy duty meds, she doesn't hesitate to prescribe those either, and appears to be very up to date in her drug knowledge. She has also been very good about making referrals when necessary, which is important to me because I've had back surgery and need to see a specialist ever so often for checkups. Another plus for women is that she is also an OBGYN, so she can do your annual pelvic exam etc. The only real downside is that it can be hard to get in to see her on short notice. Sometimes you just can't wait to get in to see your doctor. I've found myself visiting the walk-in clinic more than once because I couldn't get in to see Dr. Lin for a sinus infection or some other minor but urgent problem. In the past, she hasn't been willing to call in scripts for antibiotics or other meds that require a diagnosis, but she has called them in for refills for things like acne meds etc. without making me come in for a doctor's visit.

I love Community Care. They have excellent Doctors and a very caring staff. I have gone to both…read moreOak Hill and Braker locations. For myself and my son. We have always been treated well and they are very helpful for those that don't have health Insurance too. I appreciate how Community Care serves the people and appreciate all that they do.

The healthcare at community care is sub par across its system this location in particular has…read moreexcessive wait times to get labs done. The lab calls people 2 at a time but they have them in there for 30 minutes plus. I don't care who you are they are not taking pints of blood and should be able to process patients quicker than they do. There's zero communication either so you are left waiting around other people who are Covid positive and are not segregated from the other her patients. Which according to the science is not a good thing but hey between DEI and the woke culture nothing else matters. It's plain and simple incompetence and mis management. If community care actually cared about the community they wouldn't allow this to go on they are doing both the community and their patients a disservice and it's disgraceful.

My partner and I ADORE Dr. Markley. She has been our family physician for 13 years and we have…read moremade insurance decisions as we've changed jobs based on whether ARC (Austin Regional Clinic, where she works) accepts the insurance. We will never go to anyone else if at all possible. Our only regret is that we have referred far too many friends to her and now have a longer wait to get in.

I have been going to Dr. Markley for years now. I absolutely adore her. Not only is she a good…read moredoctor, she's a great person. As others have mentioned, her treatment of and ability to connect with patients is the best I've ever seen. She knows her stuff, and will allow you to ask any questions you have without rushing you out the door despite her very busy practice. I recently have had a host of medical issues and she has tirelessly supported me and responded to my every need. It is true that you must book a few months in advance for annual exams, etc., but that is the case with many professional services so that doesn't bother me at all. I hope she never retires or moves!

Pros: + online / Great online portal (MyChart) that allows…read morecentralized communication and records. Super helpful for families who need to keep kid records handy. + locations / Good physical location network throughout Austin. Nothing super fancy but easily accessible. + continuity / They're not going anywhere. I've seen smaller practices open/close in Austin. ARC is large enough and has been around a while. Cons: (no surprises) The healthcare system* is frustrating. Whether it's, - scheduling / scheduling an appointment when there aren't enough healthcare professionals to meet demand, or - billing / understanding provider billing, insurance coverage or patient payment obligations, or - coordinating care / coordinating your care between ARC, separate hospitals and separate specialists who may not communicate flawlessly. * The above three cons are present with any care provider. ARC offers a lot of benefits but you're still in the U.S. healthcare system which comes with plusses & minuses. On a personal side, my interactions with all staff have been positive. It's clear there's an overwhelming demand and resources are limited. Staff has been much more patient/helpful than I would probably be in their position.

I am honestly heartbroken and furious about how I was treated during this visit. After waiting for…read moreso long, I stepped out of the room to ask the front desk a simple question because I had an online class I needed to get to. As I was leaving, I saw Dr. Gray walking toward my room. He said he was about to come in, but he already seemed upset and flustered and from the moment he spoke, I could tell something was off. He didn't ask what was going on or why I had stepped out. He didn't give me even a moment to explain how I was feeling. He asked two rushed questions, barely listened to my answers, and shut me down when I tried to speak. He looked in my ears and then told me, with no empathy at all, 'There's nothing we can do. You can call ENT and Google exercises at home.' It felt dismissive, cold, and completely unprofessional. What hurt me the most is that my blood pressure was extremely high dangerously high and he treated it like it didn't matter. I know I have to be responsible for my health, but he is a doctor. Why choose a profession centered on caring for people if you are unwilling to actually care? I was not rude, not difficult, not disrespectful, yet I was treated like an inconvenience. I could have walked out of that clinic in a medical crisis, and he didn't seem to care at all. As I was leaving, he said, 'Your blood pressure is a little high, try not to stress,' and then chuckled. That moment broke me. I felt small, dismissed, and completely uncared for. I work incredibly hard. I'm in school finishing a master's program in clinical mental health. I am not illiterate, I am not unreasonable I was simply asking for help with my health. And Dr. David C. Gray absolutely failed me today. I left feeling angry, sad, and scared. Thank you for taking the time to read this, because he certainly didn't.

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

He is hands down a 5 star. compassionate, patient, smart, and answers my questions. He treats me…read morewith integrity and let's me help make decisions. Super Doctor.

Dr Garcia has been my primary care doctor for 20 years. He listens to me and perhaps all his…read morepatients first. He is so kind and compassionate and gives options for a solution. I have tried several time to find another primary doctor since I moved out of his area yet so far I have reverted back to driving the distance to Dr Garcia