I give Basement Masters Waterproofing a gold star ++ . I wanted one side of our house…read morewaterproofed. That side gets a lot of rain and I did not have gutters there. I contacted 4 companies and only 2 responded. I did my research and found Basement Masters to be a very reliable company. Their quote was a fair price for the work that had to be done. The quote included a written summary and pictures of what to expect. The company is easy to communicate with and is responsive in answering questions. The crew came out one day and finished the next day. (They did a LOT of work). All of them were hard workers, courteous, efficient in their job and answered all the questions that we had. Walter was our point of contact but all the workers were excellent. I am happy, my house is happy, and I would recommend Basement Masters Waterproofing to anyone because I think they are top notch.

after much searching, I found Basement Masters. So happy I did. Long story, short...I have a…read more French drain in my basement that appears to have a leak. System has lifetime warranty, but the company who installed it many years ago suggested I have a plumber and a foundation specialist check it out before they come. If not there their issue under the warranty, there's a hefty charge. I contacted Randall, the owner of Basement Masters, who came out promptly, looked at old system, discussed concerns with warranty coverage I might encounter, and found no foundation cracks. He kindly offered to have me call him after the old company comes out to assess the issue. All done for no charge. You'll not do business with a more honest, reliable company. I highly recommend Basement Masters and Randall ,

We just had our crawlspace encapsulation completed by JES, and the experience was nothing short of…read moreremarkable. From start to finish, it was the best all-around customer service you could ask for. Our inspector, Wylace Liggon, was fantastic and set the stage for a smooth project. The crew, Rafael Garcia Lopez, Jose Lovato, and Wilton Mendoza were a total powerhouse. The second they arrived on-site, they jumped straight to work and didn't stop. Their communication was easy and transparent, and I was so impressed by the amazing care they took with our property. They were professional, respectful, and efficient. A huge shoutout to our electrician, Justin Basile, as well, for his outstanding work and attention to detail. It is rare to find a team that works this seamlessly together. If you want a company that treats your home with respect and delivers top-tier results, I highly recommend this crew at JES!

Abdul Jalloh did a great job doing the waterproofing work in my basement. Was quick, easy, and not…read moretrying to hard sell me. Great experience

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

From the easily arranged estimate by a very professional Maurizio to an impeccable install by…read moreMiguel on New Years Eve Day we highly recommend with the greatest confidence hiring NVWaterproofing to install a new sump pump in our finished basement. They can provide any solution to your concerns and help you decide financially your best option. We trust this amazing group . Miguel worked for hours and cleaned up perfectly. He was so professional !

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

After noticing some cracks in drywall around the house, we requested that Lux Foundations visit and…read moreprovide a free inspection. From the initial phone call with Nicole, she did everything she could to get the appointment scheduled as soon as possible and found something that worked with our schedule. She also provided a text option to confirm the appointment which was also very helpful. Cy was the technician who provided our inspection. He called to let us know he would be arriving a bit early. He was diligent in addressing our concerns and checking other portions of the house and foundation. His assessment was honest and fortunately, he did not find our foundation to be the issue (thankfully). He did not suggest any unnecessary services and told us to beware of other area foundation companies that may try this. We appreciated his help and honesty.

I noticed several small cracks in the concrete of our foundation, and since we were putting our…read morehouse on the market in a few months, I called Lux to preemptively check them out. Cy came on time and checked each crack out, including a small one on our basement floor. He said that the cracks we had were cosmetic; they weren't large enough to indicate a problem. He even gave me his card and said if a home inspector says otherwise, to have him call. All this honestly and information, and there was no charge. I can't praise Lux Foundations enough!

We used Ayala Masonry to remove flower beds and install a patio in the front of our house. Edwuin…read morewas so responsive and answered all of the questions we had! The crew doing the work was lovely and efficient . Would 1000% reccommend Ayala to anyone!

We gave the bid to Edwuin because he really listened to the project we wanted and didn't try to…read moreupsell this to the project he wanted. We were flexible on start date (and we needed it for some weather), but his crew got right to work. We wanted the grout between the bricks on the front stoop and walkway to be repaired and rotted boards replaced in the yard shed. The project was done on time, fully cleaned up after, and the team didn't block the driveway in the process. His guys even found a way to reused some of the removed boards to fix some spots in a way that really hid the repairs. His communication was good and timely. I would definitely use him again.

An absolutely skilled professional at a reasonable price. I had two areas in my finished basement…read morethat became wet during heavy rains. The initial phone conversation was very productive, and The Crack Man gave me confidence that they knew what they were doing. He explained every step and how cracks like this typically form with houses of this age. He fixed the problem with minimally invasive technology. It's been 11 years now with many heavy rains, and my basement carpet has stayed dry ever since!

Very professional, on time and great with communication, and very honest. Highly suggest to use the…read morecrack man to fix your basement leak and water issues.

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

Received four quotes, they were the most unprofessional and the highest price when I actually…read morecompared to apples to apples I do not see the Value and by reading their reviews on Google. I don't see much Dry either. I tried going to their office in Arlington and it's not even real. Makes sense. Don't recommend

I called Matt Taylor in an emergency situation when a basement slab had sunk. He came quickly…read more(even the day before a holiday when most people have checked out), analyzed the situation thoroughly and provided excellent advice regarding the structure of a new slab. Highly recommend Matt and his team. Kimberly Cestari

Excellent diagnosis of the problem and actions to remedy it! Fine and comfortable service, quick…read morecleanup and appropriate charge!

3 Liars basement. Dont believe anything these people tell you. Get everything in writing. These…read morepeople promised me a 7% discount but never gave me the full discount. The representative on the phone are very rude and dont want to work with you.

I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty…read morequickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn't have to help us but he went out of his way to give us suggestions for a DIY project. 3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!