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William Dustin Septic

4.4 (7 reviews)
Open • Open 24 hours

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1 year ago

Best of the best septic company around! Most competitive on prices and always to great and honest work!

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3 years ago

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2 years ago

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7 years ago

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8 years ago

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Thomas Kisic Septic Service - Company Truck

Thomas Kisic Septic Service

(1 review)

Last week, I scheduled a septic tank pumping service with Thomas Kisic Septic Services Llc. The…read moreearliest appointment available was at 8:30 this morning. By 9:30, I called them to check on the status of the service. A young man answered and said he would contact the driver and call me back. A few minutes later, he called to inform me that the driver was waiting on a part to fix the pump system on the truck, and the new estimated arrival time would be around 12:30. At 1:23, I still had not heard from the driver, so I called again and went straight to voicemail. I sent a text since the voicemail indicated that texting was an option, but I received no reply. When I called again at 1:30, my calls continued to go to voicemail. I decided to call from my work number, and they answered on the first ring. The young man again stated that the driver had informed him an hour earlier that he was on his way. I asked him to please verify the situation and call me back with an update. He assured me it would only take two minutes. Ten minutes passed, and there was still no callback. My son then called, and, once again, the young man answered immediately. He informed my son that the driver, who is also the owner, was essentially MIA and not answering his phone. By 3:15 PM, both my son's phone and mine, along with my work number, were going straight to voicemail. Needless to say, I do NOT recommend this company! I am extremely frustrated with the entire situation. They could have easily called me this morning to inform me of the issue and asked to reschedule, but instead, I was left to navigate this on my own.

From the owner: We are septic service that specializes in pumping out septic tanks. We offer pump replacements…read moredrain field installation as well as tank installations.

Ricky Thompson Septic Service - When it comes to septic services if in need of an emergency! We are available 24/7! We are happy to say that we can help. Ricky Thompson Sep

Ricky Thompson Septic Service

(3 reviews)

Worst experience ever! Professionalism 0/10…read moreResponsiveness 0/10 Value 1/10 Ricky (Alias Rick) Thompson has the absolute worst attitude. Anything you want to discuss with him and he'll respond in a rude manner and tell you that you're giving him a headache. Will have to run through his middleman, Angel. So many obstacles with these people. 1. It took over a month to get the permit for a new septic tank+ drain field. during this time I had to keep reminding them and even had to reach out to the health department when they stopped answering my calls/text. The health department sent me my permit bc after all the permit belongs to the property owner. 2. Then, they wanted to increase the price on a dosing tank and filter by several GRAND. But I had the receipt/invoice to refute this nonsense. 3 . They also wanted to charge me everything upfront but I refused to pay the remaining balance until everything was on the ground. By this time it was over 2 months since their initial appearance and a 9K deposit. 4. They constantly made up dates on when they would show up and get the job done. They seemingly had car troubles but couldn't answer phone calls. I was no longer surprised by their BS and just wanted them to finish the job at this point. 5. When everything was in the ground, they made up another story that the inspection would happen right away and then they would close up. In reality it took another TWO weeks. I had to find the inspectors phone number, who was kind enough to inform me of the situation. We both had to wait until they returned from vacation so they could close up. By this time neighbors were complaining of the smell and I had to contact the health department again. It's been a month and everything seems too be working but the journey actually cause me many headaches. In sum, I'm sure this job would have never been finished if I had not been proactive. Needlessly, they made up so many excuses when they answered my calls. I would not recommend this company to anyone.

I called Ricky one afternoon to pump my Septic tank that was backing up, he said he was close and…read morewould be out soon as he finished the job he was on. About 1 hour later he showed up and pumped tank down and examined my tank and determined the field line had failed, quoted me a excellent price and i told him to do it. He installed the new field line i am more than happy good service, good customer service kept me informed along the way when permits were issued and completed the job in record time. I highly recomend him for your septic needs.

William Dustin Septic - septicservices - Updated May 2026

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