She was absolutely one of my favorite docs here. I first started seeing her in Marion and it was…read moreworth the drive. I cannot lie I was thrilled when she came to Asheville. She always made sure to sit and discuss results and options for a difficult issue I was having . She really keeps up on upcoming treatments and drug therapy. Here's the bad news , she retired in the fall and I am left without her expert guidance!! Wish you well on your next adventure, but should you become bored I will be back in a flash!

Horrible experience with setting up an appointment and having someone call me back to confirm the…read morecost. I called multiple times and no one ever answers the phone. Waited over a week to get a callback. Left messages on their Facebook account and also sent an email. When someone called, they didn't call the number I asked them to call and didn't give me an extension to reach them to speak to them live.The message left didn't address my questions or even try to help me figure out if my insurance would cover the visit. They didn't even tell me what the cost of a visit is. After reading other reviews I'm going to cancel my appointment.

1 star. Despite repeated calls (10+) and a physician referral, we were unable to get a callback or…read moreschedule an appointment. This was especially frustrating given our child's ongoing symptoms since October. If your situation is time-sensitive, this office is not a good fit.

I went for allergy testing mostly for nuts and shell fish. I had hives on my body and itchy throat…read moreafter testing but Dr. Copenhaver insisted the tests were all negative. I have a history of anaphylaxis but he insisted all was fine. I don't trust his medical diagnosing. Is it possible to give NO stars as a rating?

Dr.Copenhagen has the best patient-doctor manner of any doctor I have ever known. He…read morelistens--really listens, you can tell--and has respect for the patients' concerns and thoughts. He feels like a team member-- which goes a long way in helping you move forward in the journey to an allergy-free life. ( Which, btw, I now have!)

Great service and in a timely manner. After visiting primary care and urgent care, I was told I…read moreneeded a specialist to take care of my case. It didn't take much longer to get scheduled after they received my referral. I am so grateful to them because they solved my problem and they were very nice.

My grandson is 2 years old and having breakout hives after he eats. He was seen by this doctor who…read moredid not listen to his mother about when the breakouts occur and why. He was supposed to be tested for food allergies this morning, but the doctor said it was viral. My daughter tried to explain that he only breaks out after he eats. Dr. Cranford was rude and refused to listen to my daughter. .

Excellent customer service and fantastic overall client experience! I saw Dr. Jenkins and genuinely…read moreappreciate all of the time he spent digging through my records, asking tons of good questions and REALLY actually trying to help me with my concerns. You can tell that he really cares about trying to figure out what's wrong and how to fix it. He didn't rush me out or jump to conclusions like other doctors have in the past, which is refreshing. He was knowledgeable, explained everything thoroughly and I left feeling like I finally have hope that I don't have to take a decongestant every day for the rest of my life or struggle to breathe forever which is really exciting. The office staff was prepared and kind, the nurse was knowledgeable and listened. I am really excited to be working with this practice and honestly don't understand the other negative reviews so I felt compelled to share my positive experience haha. This office is really great, highly recommend.