I have had services from Busy Bees Senior Care for several years. They have always been willing to…read moreaccommodate any special needs for scheduling or issues regarding care. I have recommend them to others who have also been pleased with their services.

I am a patient in Niagara County and I dont know if Im in the right place but I believe my people…read morework out of McAuley Seton of Niagara County! Jorge Cruz and Kelsey _____ are the best health home care people on the planet! Their upbeat and happy personalities along with basically everything they do for me is the best care Ive had! The entire McAuley experience has been incredible! Thank you, Thank you, Thank you!

As a Health Care provider, I would not recommend McAuley Seaton ever. My 93 year dad, who had a…read morestroke three years ago,while under the care of Catholic Health in the hospital, and is disabled as a result as well as requiring a catheter, was discharged from Mcauley Seaton Home Care because he declined Catheter change, apparently more than once. He does have dementia. When have nurses(particularly home nurses), who are presumably 'seasoned" in dealing with immobile patients with some level of dementia, become so lazy that they cannot make make a call or text the family members for help with the cath change? They just go back to their office, tell their supervisor, who obviously also cares less in terms of helping the patient, and agrees to discharge. Years ago, this would not have occurred but it does now because facilities like Catholic Health and McAuley seaton have accepted situations like this instead of training the nurse better in critical thinking in these cases. Maybe a seminar or two on working with the families of these elderly patient to assist. Maybe calling the health care proxy(me) while they are still in the house so we can offer family assistance rather than to let the old man with a lost "filter" because of a stroke, get a UTI? Maybe the Catholic health system and specfically McAuley should consider training these nurses on what to expect. Even after my dads PMD's office called McAuley and explained that we (the family) would agree to help, they continued to deny treatment. They are truly an embarrassment to the Home health Care system. Instead a computer generated response, Maybe I can get one person in administration to actually discuss how to avoid similar incompetancies in the future for our sick and disabled members of the community. Please share my comments with the Medical Director and CEO so they are aware of the quality of services they provide.

I had to go to Buffalo Home Care to take my son there for orientation and to fill out paperwork…read morebecause he's supposed to be helping me around the house and getting paid for it through Buffalo Home Care. The receptionist was really nice, and she tried to help a few people who walked in the door, complaining about, not getting paid or not having enough jobs so she did her best taking care of them, which was really good. The man Nika who is taking care of us was nice, but he didn't seem a whole lot knowledgeable of what he was doing, but he did what he did and he got the job done. I saw a few employees walking around. I didn't really see them in action though doing what they do so I can't really give a whole lot of information about here.

The aides are great, but the office staff personnel are terrible. No communication whatsoever!…read moreClients are required to inquire when aides are late or don't show up. It's absolutely ridiculous! I highly recommend that you look elsewhere for home care help (cleaning, etc.); there are plenty of other businesses in Western NY.

They are very caring. Pleet home care has a program called cdpap that a family member can get paid…read moreto take care of a loved one. Thank You!

From the owner: At Pleet Home Care CDPAP, we're committed to helping you complete the programs and paperwork needed…read moreto receive compensation for providing home care assistance. We do this through the Consumer Directed Personal Assistance Program. Learn more about in-home care services from Pleet Home Care CDPAP in Buffalo, NY. Call 716-261-2111 now to start an elderly care program.

Anyone considering being a client w/ this agency may want to reconsider the decision. Their office…read morestaff & some of their aides are seriously negligent in doing their duties; i.e., they don't inform clients when an aide calls in sick, although some staff claim they have contacted clients. This is VERY shameful!

Michelle and her caregivers are the absolute best! They took fantastic care of my grandma. They…read morealways treated her as if they were family and made sure she was in great hands. They helped her run errands, grocery shop and keep her house tidy! I would recommend Good Samaritan to anyone looking for a companion or home health aide.

I was a patient with this clinic for a year. Care was in my home due to health problems. Nurses…read morecome about every 2 to 3 months, unless there's an emergency. Whenever they were here, I felt invisible, especially under the care of the now owner, Corey Eagan, who was with me less than half of the year. She played on her tablet for nearly the entire hour, got up to touch me once.. lightly putting her hand around my right ankle, not even telling me why, then sat back down without comment. We had a short conversation about one of my many prescriptions. I had questioned about some confusion, then she commented that I just needed to pay attention to my meds so as not to be confused. Well, that is why I asked for help with an explanation. I guess patients are supposed to be seen, not heard. All providers, especially Corey, made me feel like they were rushing to finish and couldn't wait to leave. They never asked if I had questions. I didn't feel valued or respected. I had some more serious health issues in the spring and summer of 2025..... toward the end of my year with them. As my health issues got worse, Mobile Primary seemed to become more scarce. Since I could not locate another service that would come to my home, I was stuck with them. Then, suddenly, in October, as my health issues were getting worse, I called one day and off handedly someone said, "Oh, by the way, Mobile will no longer be your provider after a the end of the month. Stunned, I asked why. They responded, "You're no longer home bound. " I said, "What are you talking about? I don't drive, and only go to dr. appointments. I only went to my grandson's birthday party for 2 hours recently." "Well you shouldn't be serviced if you can go to your grandson's party," was the response. And after refusing to put me on the phone with my provider, Corey Eagan, the person said, "You'll be receiving a certified letter in the mail. We will fill your prescriptions for 30 days, so you need to find a new provider. " Trust me. This was all out of left field...I had no idea it was coming and didn't understand why. It was very traumatic at the time, but now that I'm away from that place, I thank God that I no longer see them since I was receiving such incompetent care. Do yourself a favor and walk... no.. run... from them. Very frightening if this is an example of the state of our health care system.

My parent has been at Brookdale Memory Care over a year. Mobile Primary care is her provider and…read morewe have never had any communication directly from them and their office staff is incompetent with completing forms.

The photo below is of the original building, purchased in the 1970s by wealthy Pennsylvania family…read morewho had needed to travel to Buffalo to get care for their son with leukemia. Fun fact: This hospital-based hotel is the template for Ronald McDonald houses. It was done first in Buffalo. The houses (now plural) are located half a block from both Buffalo General Hospital and Oishi Children's Hospital. Families can stay with their loved one if living at a distance from Buffalo, as my friend did while undergoing chemotherapy. All houses are fully ADA; staff and volunteers are very kind.

Very accommodating and friendly staff beautiful place to stay for Roswell Cancer patients families.read more

I am only giving one star rating.My mother was with them for over 2yrs. before her death on June…read more23,2019 due to aide not locking her walker down her walker went out from under her breaking one leg,and fracturing the other,had two surgeries. I had so many incidence with the aides.They were so non professional ,poorly train,just a warm body,very rude.They had no respect for old people.Upon many call in to the company no one can out to check.The aide were always on their cell phones.I had to keep close watch on them.I walked in on one aide refusing to give my mom water.No older person should have to live this way.I believe my mom would still be with me,the trauma from the fall got her.