My Remax agent was Jami Myers. She is the best! Jami went out of her way to make my buying…read moreexperience positive. Jami and her husband Matt, . gave 110% - don't see how there could have been better customer service. Jami even babysat my orchids!!! she's very smart as to how to go about marketing and showing the right places.I don't see how she could have done any better. I highly recommend Jami and Matt.

Cannot recommend this company due to the unethical behavior of agent Amy Burrell. I'm currently in…read morea rental that's been listed for sale, which is no problem for me because I'm moving anyway. However, as the listing agent, Burrell seems to be under the impression that I'm at her beck and call, and she has been nothing but rude and pushy. My last straw with her was when she contacted me for a showing via email and I responded that I was out of town. She then responded that I was "impeding the sale of the home" by not being here to let her in for a showing and that it was a "is a breach of your rental contract!" which was not only a lie, but it's an ethics violation for Burrell or any other agent to review lease/rental documents or advise on landlord tenant agreements/arrangements unless they also have a license to practice law. Furthermore, even if I had flat out refused the showing, which I did not, Oregon law allows tenants to do so under reasonable circumstances, and being over 100 miles away would constitute reasonable circumstances. She could have easily called the property manager for access anyway, and it was pretty nervy of her to expect me to drop everything and run back to Florence for her convenience. Burrell was provided with my contact information without my knowledge or consent, and because she seems to be suffering under the delusion that she has carte blanche to push me around, she has since been told to contact the property manager to arrange further showings. Those who are considering selling a tenant-occupied property would be well-advised to find a better agent; trying to push tenants around accomplishes nothing and can make it more difficult to sell a place. Additionally, a competent agent would never have listed this property at approximately $135K over market value. After over two months on the market, there's only been one party interested in a showing, while similar homes that are appropriately priced are selling within a matter of days in this location. The listing itself is also fraudulent; Burrell claims there are "tons of updates!" but there are NONE. The place didn't even have a functioning range when I moved in over four years ago. I feel sorry for the property owner, who was probably hoping the place would be sold by now; the only reason it hasn't sold is because of Burrell's incompetence.

My wife and I are about to close on our first house, and I can't imagine going through the process…read morewithout Artie representing us. Artie has been a builder, a lawyer, and now is in real estate, so his level of expertise in so many relevant areas is hard to find in any other realtor. He also only represents buyers, so he avoids a lot of the most common conflicts of interest (he won't be selling the house you're trying to buy, for instance). Most importantly, he's a straight shooter: there isn't a drop of sleaziness or pushy salesman with him. In the world of real estate, those are rare qualities (try going to a few open houses without a realtor and you'll see for yourself). Our first house purchase has been full of wrinkles that make it far more complicated than most, but Artie has been with us every step of the way with frequent communication and a huge dose of patience for our endless questions and concerns. Really, whether you're a first-timer or have been around the block a few times, you'll benefit from working with Artie.

I paid for the service (which btw is 1/3 cost of the attorney I spoke to) this morning about 930AM…read more The tenants dog bit a neighbor after the tenant told it to and the police only took a complaint. Mario served them with a 24 hour notice by noon today, like 2.5 hours after I paid. The tenant said they would be out by Sunday Evening, which we are afraid they are lying, but there is already a moving truck out front per the neighbor. WOW is all I can say!!! Thank you, Thank you, Thank you!!!!! Laura in Salem

Similar to the other 1 star reviews, this review is about Mario. Very communicative up to the point…read moreI paid them for the service, then after payment, zero communication as to what the status is of my claim. I was told on several occasions that he'd provide me a case number - still nothing. Haven't heard from him in 4 months. He was supposed to help with a claim against an old property manager who scammed a bunch of property owners, and now it feels like I was scammed again.

We found the most amazing agent, Merrill Moore, and I can't sing her praises enough! Our house…read moresearch took four months (five including closing) and through it all she was patient, thorough, and definitely had our back. Not every agent will point out things that are wrong with a house, but she consistently did this. She never had a negative attitude about anything and understood when we had reservations about a property. She never made us feel rushed, and was good about communication and suggesting properties that might fit us. She also went to bat for us during negotiations, saving us thousands of dollars. If you are looking for a wonderful buyer's agent, I strongly recommend Ms. Moore.

In the past six years, I completed the sale of two houses I owned in Eugene to good profit, thanks…read moreto the skills and professionalism of agent Ron Bush, a founder of Equinox Real Estate. Dapper Ron went the extra mile in making sure that both houses were fully presentable and that we would get the best possible buyers. Whatever I overlooked, he found and corrected. From start to finish, his advice was pertinent and extremely helpful. Highly recommended.

Bob Kalstad is an excellent realtor. He has fabulous communication…read more skills. Very knowledgeable and up to date on all the newest legal issues that can come up in a listing or buying scenario. He is prompt to respond to your concerns and needs. Bob goes the extra mile and thinks about everything to make your buying or selling experience successful. He is honest and keeps you informed as to how things are going. We were so satisfied with him in the listing and sale of a family members home That we turned to him again some years later to list and sell our home. Bob has a wealth of experience, warm and personable. Thank You Bob Dave and Robyn Christofferson

Bob and Pam are some of my favorite people to work with. They always do a great job for their…read moreclients and have made my job easy as a lender by going the extra mile to get a deal closed. Very few agents work as hard as they do and it's refreshing to work with someone who fully understands the process. If I ever need an agent they are at the top of my list.

Heather and John are awesome. Heather patiently kept showing us houses until we found the one that…read morewas right for us. She helped us deal with our terrible mortgage broker and with the bank that owned the property (which is a job all in itself). After the sale, after she'd been paid and her job was done, she helped us get some remedy for the poor job done by the bank's contractor. And here we are three years in and John sent an updated appreciation report on our house so we could see where we sit. Most people buy more than one house in their life, don't you want a realty partner who's always going to be there not just someone who wants to get their commission and move on so they can get more commissions? You want someone who doesn't have to do radio ads to get clients, they get them because their clients tell their friends, "This is who you need"! Well, Heart & Home is who YOU need!

We cannot recommend John enough. From the first time we reached out to him, he was quick to…read morerespond. He was prompt, flexible, professional. We had a very rural property we were trying to sell and John got it done. Everyone we met and talked to along the way knew John and sang his praises as well--from fellow realtors to mortgage brokers. We are not only thankful that we hired John as our listing agent, but we are also thankful to know him. Thanks John!

I was planning a move from Oakland to Eugene and had been looking at houses online for months. I…read morecame up about a month before I moved because I had found a five acre property I really wanted to look at, but I needed an agent who knew the area well. My father's friend Bob in Eugene said he had a really nice customer who was a real estate agent and gave me Kim's name, and I'm really glad he did! When I went to meet with Kim, she impressed me with her knowledge and personality, and I felt right away that we would work well together. I didn't end up with that five acre property, but with Kim's help and keen understanding of what I wanted, I did find the perfect house in a great neighborhood about a month after moving here. She was really great at negotiating the price based on the inspection. I recommend her wholeheartedly!

When my family and I needed to move from Austin TX to Eugene OR, we were referred to Kim Hyland by…read morea native Eugenian who told us she was the best of the best. How true! For months before we relocated, Kim Skyped us through tours of houses we liked; set up virtual meetings with developers; and paid careful attention to our feedback. By the time we arrived in Eugene, we had collaboratively chosen a short list of four homes--which we viewed with her the very next day. Not only did she show us the house we now love, and not only is it the favorite home we've owned~but she coached us through the bargaining process, which is quite different from where we'd lived before. In so doing, she saved us many thousands of dollars, and ensured that we would get our dream home. Additionally, she's just a fantastic human being. We can't say enough good about Kim Hyland and her professionalism, expertise, and ability to make a deal work for everyone!

Amazing company! I'm so glad to have worked with Isaac on my home purchase - He really made it all…read morelook effortless and now we have a beautiful home to live in!

Kris Reed is a complete pleasure to work with. I have experienced many real estate transactions…read moreover the years, and she is by far the best real estate agent I have ever done business with. I always felt very comfortable working with Kris. She always responded to any of my questions/concerns in a timely manner. She gave me excellent advice on how to stage my property. She even helped me pack boxes. I highly recommend her, and I will hire her as my agent for any future real estate transactions.