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    Willabee's Motel

    4.2 (6 reviews)
    ModerateHotels

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    Delta Hotels Sault Ste. Marie Waterfront

    Delta Hotels Sault Ste. Marie Waterfront

    (21 reviews)

    $$

    First the great: We…read morestayed here for two nights, and were blown away by front desk service we received from Tyler. He was friendly, knowledgeable, and very, very helpful. Thank you, Tyler! We also received exceptional service from our Saturday morning server, Charleine. We ordered off the menu (instead of the buffet). She was thoughtful, cheery, and attentive without being intrusive. Just the traits I truly appreciate in a server. The food itself from breakfast menu was delicious and the servings were ample. Coffee was delicious and I appreciated that they left the pot on the table for me. Pizza we ordered from room service was also tasty. The hotel in general has a swanky feel, and that's not a bad thing. Our room was lovely; very roomy and clean, and our mattress and pillows were SO comfortable! The room itself was very quiet, even though we were near the elevators and ice machine. Now the not so great: The A/C in the room runs very, VERY loud. If you can't handle that when you sleep, then this is not the place for you. Rob was our server on Sunday morning. I'd like to say that we received the same great service, but we did not. He was not at all attentive; he seemed like he didn't want to be there. It took three requests for me to just get a glass of water. We ordered a pizza from room service. They brought up a pizza in a box, but that was it. There were no plates, silverware, or napkins. Seems a little ridiculous for room service.

    We just arrived at the Delta Hotel after a 5hr drive. Let me rewind here for a second. The reason…read morewe selected this hotel is because they allow pets, as well as the location. We are traveling with our golden retriever. A month ago we booked a presidential suite via the Bonvoy website as we wanted plenty of room. A week prior to our vacation I double checked the reservation and saw the following statement "Please note that not all preferences are guaranteed." Trying to figure out how that applies, we contacted the hotel to speak to someone to confirm our reservation with a pet. We were told that pets are excluded from the presidential suites. Nowhere on the website does it mention that pet are designated to specific rooms only. We ended up booking a smaller 2 room suite with a kitchenette (sink, microwave, small fridge and Kurig k-cup coffeemaker). We arrived late afternoon after traveling for 5hrs. We did bring a few small grocery items that we placed in the fridge. I spent 20 minutes trying to get the coffeemaker to work only to realize that the pump is broken in the machine. No towels to wipe the water up in the kitchen area. No utensils, plates or napkins provided incase you want to heat something in the microwave. In addition, the two room suite that we ended up booking DOES NOT match the photos on their website. The hotel is apparently going through renovations and the images they are showing are the updated rooms (what they WILL look like once renovations are completed). Not cool! We're spending $1200 for 2nights. We've been here an hour and so far I'm not impressed.

    Willabee's Motel - hotels - Updated July 2026

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