Ordered on 21 March - window for delivery from 27 to 30 but didn't arrive. Phoned on 31 said it…read morewould be delivered that day. 3 more phone calls each saying it would definitely be here on that day. But no so on the 4th day I thought I have been patient and said enough was enough I would like a refund please. The gentleman said he would email me with that but again no email arrived. On the 7 April Fedex delivered it so I accepted it as my lawn needed this. But won't be ordering anything from this firm again and will use my local B&Q in future.

Have to use this place, not a lot of competition in Warrington, my experience has been of an…read moreindifferent work force servicing a retail outlet that cares little about stock levels, this combination makes for a frustrating shopping experience ie you ask for somebody to help you locate an item, the relevant member of staff will take an age to come( if they do at all) then when you have found what you need they more than likely will not have enough of it, and, will shrug their shoulders when you ask for an approx delivery date for more stock.Any complaints to the company are not answered just passed on to the store management and that's were they stay.

Great carpets, you can buy everything from a very expensive Axminster or Wilton 70/30 wool mix to a…read more100% man made. Nice selection of rugs and stair cartets too. Reasonable prices and they give you the prices of a compleated job including or excluding fitting, some places dont do that. Really good underlay and a few choices. They will barter with you and you will get a better price from if your a bit cheekey.

Purchased a carpet in December 2011, from m6 carpets Haydock, within two months this carpet was a…read moredisgrace looked like someone had spilt liquid over it, I complained and a representative called armed with a book from the manufacturer's apparently it is called pile reversall no one points out when you purchase this particular carpet that this may occur I wasnt expecting much cooperation and I didnt get any it is now six months down the line and it gets worse every day, it may be worth checking when buying a plain carpet that this may occur.

Yvonne and the team at the Warrington store greeted us at the door, made us feel welcome,…read moreinstinctively guided us to the most suitable chair. After offering us both a drink, she did a proper seating assessment, and we were pleased to hear that all the staff had been trained by an Occupational Therapist. It was refreshing that we weren't bombarded by target-driven, commission-led sales people but Comfort Specialists whose first interest was to make sure we chose the best chair for us, not the most profitable for them. We were about to leave, and I asked if they knew of anywhere they'd recommend for a bed. They sell beds too! They're adjustable and come in 3 different degrees of softness, and like the chairs are all made in the UK. We are so glad we found the store!

I cannot believe how poor the service has been from this store! ordered a bed/desk combination for…read moremy son beginning of July and still waiting for delivery as of today Aug 12th, have the shelves but no actual bed unit... Wait on the phone several times to have promise after promise made but to no avail. Really what can you do? The online chat is not working due to the pandemic, 60minutes waiting time for any kind of response n the phone if you actually manage to get through, so here's a thought... do not take orders if you cannot fulfil them. My son is in a half completed bedroom because of poor service, no delivery, empty promises. If it ever does arrive lets hope the unit is not like the service. I learnt one thing from this, buy local and avoid Ikea.

Me and my friends was lost in IKEA™ and we stayed the night in one of their showrooms, to help…read moreavoiding this conundrum again I have a few suggestions 1. Add a shit ton more arrows there were barely any when I was lost I couldn't find any. 2. Make so many more "short cuts", basically destroy all of the walls apart from the showrooms. 3. Improve your maps, their deffective it's just a line.