I just had a wonderful experience ordering a flower arrangement for my stepdaughter's birthday. The designer and the girl that delivered the flowers really to the time and patience to arrange a bouquet that I loved. I highly recommend Wild Willow Flowers if you want to deliver flowers for a special occasion. They are creative, professional and kind. I live in Austin and will be using them again. read more

Wild Willow Flower House - Florists Near Me - Walla Walla, Washington

Yesterday a friend's mother passed away. I called Wild Willow that morning and the woman answering the phone was so helpful. During our discussion she asked questions about what I'd like delivered, made a suggestion about how to proceed, and when discussing price explained the different options. I was very pleased to get a text that afternoon from my friend thanking us for the beautiful and thoughtful bouquet. Outstanding service! Thank you Wild Willow for helping a family during their time of grief. I highly recommend. read more

Wild Willow Flower House - Florists Near Me - Walla Walla, Washington

I was recently in the hospital and my son on the east side sent me a flower arrangement to the hospital. The flowers were beautiful. Many staff members mentioned how much they liked the arrangement. I will definitely be using them for myself. read more

Delivered on time and was a lovely arrangement! Will use again. Also called to confirm delivery which was appreciated.

I called Wild Willow Flower House today at 12:20 and they were able to put together a beautiful arrangement for my Father in Law and have it delivered to the hospital by 3:00! Less than 3 hours! I couldn't be happier with their service. Paxton helped me over the phone. She made great suggestions, took time to understand what I wanted and put together the perfect option. She was very friendly, patient and knowledgeable. I rarely write reviews, but I couldn't keep this to myself! I highly recommend Wild Willow Flower House!! read more

Wild Willow Flower House - A custom bouquet and balloons, with note and delivery, for right around $100. - Florists Near Me - Walla Walla, Washington

It's a challenge when ordering flowers for someone who is far away. You never know if your order will turn out to be what you expected. In my case, the order exceeded my expectations. I highly recommend Wild Willow Flower House. They put together a gorgeous arrangement and quickly delivered the order. The recipient was thrilled with the arrangement. Five stars! read more

Wild Willow Flower House - Florists Near Me - Walla Walla, Washington

Beautiful and fast service. Delivery was made within hours of the order being placed, even though it was the week of Thanksgiving. Just as beautiful, if not more, than the picture on the site. read more

Wonderful service with beautiful selection of flowers. I highly recommend Wild Willow Flower house.

These flowers were beautifully arranged with a nice mix of extras. We have ordered many times from Holly's Flowers and this is the first from the new owner. She has met or exceeded the Wonderful flowers we are used to. This is a very competitive market with more florists than are really able to make a living for all. I conclude that Wild Willow Flower House will be successful! read more

Meghan did an AMAZING job on very short notice, Thank You!!!, I am a new loyal customer!! read more

Wild Willow Flower House - Perfect Birthday Arrangement! - Florists Near Me - Walla Walla, Washington

They make the process of getting flowers for your wife a pleasure. Thier knowledge and skill will make the most bumbling husband appear thoughtful and romantic. I highly recommend if you don't know what flowers you want, just put your trust in them. They have never failed to deliver a stunning arrangement for me. read more

I ordered flowers for the funeral of my uncle. I have very high expectations and these folks exceeded them. They have great customer service, knowledgeable staff and competitive pricing. The quality of their arrangements are top tier. I highly recommend them. read more

We ordered an autumn arrangement for a funeral. It was lovely bouquet and very like the picture online. Would recommend.

Thank you Wild Willow Flower House. I am in Seattle and cannot be with Mom this Mother's day. My Mom's Mother's Day arrangement is absolutely beautiful. I appreciate your making it and delivering it since I just ordered it on Wednesday. It made her so happy. You are absolutely the best! Will definitely be ordering again and highly recommend you to all my friends and family in Walla Walla. Thank you. read more

I consistently order flowers for my mother in law from Holly's. I continue to be impressed and amazed how lovely their bouquets are. My most recent order, I gave them a dollar amount and let the florist be as creative as they wanted! My MIL loved them and said they were the best birthday present ever! And delivery is always great. Wonderful business and I'm so thankful to be a customer! read more

A most beautiful arrangement in a wooden box. More than ever expected. Daughter was over the moon. Very fast order too!

Holly's is my go-to florist in Walla Walla, and one of the best florists I've ever ordered flowers from. A couple years ago I was in town and saw a really striking, contemporary flower arrangement on the counter at the Patisserie. I asked them where it was from, and they pointed to Holly's across the street. The next time I needed to send flowers to someone in Walla Walla, I gave Holly's a call and told them I wanted something similar to what I'd seen at the Patisserie. They delivered a beautiful arrangement, and they have done amazingly well the four or five times I've used them since. The last time I called, they were even able to do a same-day delivery when I called up at 2:30 in the afternoon. It's always a risk ordering flowers over the phone, and I've been burned by other places more than once. But with Holly's, I know I'll be sending beautiful bouquets. read more

Wild Willow Flower House - Flowers-in-a-bowl. - Florists Near Me - Walla Walla, Washington

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I ordered on-line last night and they were able to put together & deliver this morning by 10:30am. Incredible! Will definitely use Wild Willow Flower House again. read more

Several years ago, I asked a friend for a flower shop recommendation and she sent me to Holly's Flowers, now Wild Willow. They are so great. For someone who lives out of town, this IS the place to order flowers. I can call, as I did this morning, tell them what I would like and the price and leave the design and flowers up to them. Never have I been disappointed. read more

My dear friend and her husband were celebrating their 30th anniversary, but due to the pandemic and his debilitating health issues, a party was impossible. I live in another state, so not familiar with florists in Walla Walla. I searched on Yelp to find a florist to send flowers to celebrate. I got EXACTLY what I pictured in my mind! The person I spoke with was wonderful to work with. She listened to me, made some suggestions and described options that were perfect! I truly enjoyed my conversation with her and felt like I was talking to a friend. read more

This shop is my go to, for sending flowers to my Mom and family in Walla Walla. Always a beautiful product. Money can't buy happiness, but when I can't be there in person, for a reasonable price I can deliver the sentiment at least of love. read more

The delivery person went above & beyond to make sure my gifts were delivered to the correct place.

Ordered flowers for my sister that lives in Walla Walla. Ordering online and as easy and quick. Left specific instructions for them to be delivered in the morning and that was done as requested. Thank you for making her day special, as she is special to us and we can't be there. She sent a picture and they were beautiful! read more

I was tardy in ordering balloons for my son's birthday and called this great place and the lovely woman I spoke to hooked him up. Not only did she put it together but walked over to where my son works. She hooked him up, he loved it! Thanks! read more

It's a little nerve-wracking ordering flowers to someone out of one's home town. But, working with Holly's Flower Boutique was stupendous. Ordering online was a breeze. I had asked for a text with a photo of my arrangement on delivery day, which the staff did without a reminder. And, one concern I had was promptly taken care of with great understanding and effort by the staff. My friend was overjoyed by the beauty of the arrangement & I could not be more pleased by the service & congeniality of the staff. I highly recommend Holly's Flower Boutique!! read more

I went in yesterday to get a bouquet for a friend. The lady was very friendly and said she would be able to make a bouquet up for me in my price range. I asked for 30-40 dollar range and for it to be full of bright flowers. I waited 15 minutes and was charged $43 for literally 4 flowers with some greenery that was in a clear rectangle glass vase. The arrangement was very pretty and flowers looked nice, but it was a very tiny arrangement. I tried to be very polite and ask for some more flowers because I was floored that two tulips and two small purple flowers would be worth $43, honestly would have priced it at about $20. She assured me that with labor, design, the flowers she chose it was $43. She did offer to swap out the flowers for carnations, which I didn't want carnations. She didn't offer a refund, or give me the option to return the flowers. Really disappointed, I love going into local shops and have bought a lot of flowers, have NEVER been charged that much for that little. read more

Wild Willow Flower House - Florists Near Me - Walla Walla, Washington

This is in response to Jaime, Holly's owners answer to my post. To clarify the lack of water to the 2 funeral sprays. I know their only water source was the foam packs on each. The problem was they were bone dry. The packs hadn't been wetted at all. I am glad you plan to reach out to my sister again but unfortunately in this instance there can be no redos. Your business failed my family. read more

I live out-of-state so went online to order flowers for my parents' anniversary. They delivered a beautiful arrangement this morning, within the time frame I had requested. It is wonderful to know you have someone you can count on when you can't be there. read more

Very disappointed. You be the judge. Below is resolution request, then Holly's change in direction from customer service orientation to a misunderstanding on our part. Pix clearly show poor substitution. ~~~~~~~~~ Request for Resolution From: Sent: Monday, October 1, 2018 10:35 PM To: hollys@wallawallaflowers.com; Subject: Request to Make it Right: Replacement or Refund Request RE: Order details for 9690 Hello, I am following up to request a re-delivery or a refund. We work in Anchorage, Alaska, and one of our teammates duty-stationed in Walla Walla nearly died of a brain tumor, literally. She went through a highly traumatic event and had to be medevaced to Seattle for an emergency procedure. To let her know she was in our thoughts and hearts we searched several floral vendors to find a floral arrangement unique, creative, and special like our dear friend and co-worker Name; to let her know we care, and to reflect the beauty and creativity we see in her. We also wanted to give our business to a local vendor instead of going with FTD. With that in mind we chose Holly's and spent $xx.xx on the Premium version of the Love-it bouquet shown in the first picture below. Based on this picture our expectation when we ordered to have an arrangement at least as beautiful, unique and creative as that shown for the standard. The actual flowers delivered shown in the second and third photos show the bouquet actually delivered by your company. The results are beyond disappointing. What was actually delivered looks like something anyone could have paid a mere $16.99 for at a grocery store floral counter. Because we are in Anchorage, AK, we did not have the luxury of shopping locally for Name, and instead had to put our trust into the company we selected for the delivery. We realize substitutions sometimes have to be made, but would expect the quality and caliber to be on par with what was ordered. If we had wanted roses we would have ordered roses. Also, if all you had was roses, then any one of the three arrangements shown in the last three photos, that are all less than the $xx.xx we spent would have been far more aesthetic than what Maria actually received. From a place of honor and integrity and truth in advertising, I am asking of you one of two things to make this right for our friend 1.Create a bouquet equal to the creativity, uniqueness, and quality of the Love-It bouquet, and at the premium level as ordered; or 2.Please provide a full refund so we can use the monies at an alternative vendor who can deliver equal to that which they advertise. I realize sometimes folks get busy or just have a bad day, so I do not believe this apparent bait and switch was in any way intentional. I look forward to collaborating with you as we work toward resolution of this request to ensure our true care for Maria as she heals, is reflected in the artistry of the flowers actually delivered to her. Sincerely, ~~~~~ Holly's 1st Response: From: Hollys Flowers Customer Service hollys@wallawallaflowers.com Sent: Tuesday, October 2, 2018 12:27 PM To: Subject: RE: Request to Make it Right: Replacement or Refund Re I am so very sorry you were disappointed with the arrangement Maria received. We would love to speak with you to resolve this. I just tried calling you and your voicemail is full so I was unable to leave a message. Please give us a call at your earliest convenience. We would like to do anything we can to make sure you are happy with your purchase. Holly's Flower Boutique 509-525-1267 ~~~~~~ Holly's 2nd Response: From: Hollys Flowers Customer Service hollys@wallawallaflowers.com Sent: Tuesday, October 2, 2018 6:39 PM Subject: RE: Request to Make it Right: Replacement or Refund Request RE: Order details for 9690 Thank you for providing us a picture of the arrangement. I am so sorry that this is the picture that you were sent, but it looks like the photo was taken at a very unfortunate angle. Rather than a front view it looks like it was taken from the top side disguising the beautiful orchids. The arrangement that was sent was a very similar style to the "Love it" pictured on our website. They are not shown in the photo because of the angle but there were 4 cymbidium orchids and 4 red roses in the arrangement that we made for Name, the amount comparable to your upgrade. We did have to substitute a lovely bronze color orchid in place of the green, and also included the snake grass as a design element. When an upgrade is requested for an arrangement we add more of the flowers that are pictured and strive to maintain the same overall style and feel. This is what we did for this arrangement as well. I hope that this helps you understand what was delivered on your behalf. We are always happy to receive feedback and we want you to be satisfied with your purchase. We sincerely apologize for the misunderstanding. read more

I ordered a bouquet from Holly's Flowers a few years ago for an event at my brother's house. Bottom line was that the flowers were wilted & dying the next day; my brother called Holly's & complained. Holly's replaced the bouquet. Based on current good reviews, I decided I would call them again (silly me) & this time talk directly to the manager - which I did. She was great & very interested when I told her of my past bad experience. She ensured me the current bouquet would be wonderful. I was at my brother's when the bouquet was delivered, complete with a "Happy Anniversary" ballon. When I saw it I was shocked at how FEW FLOWERS & a TON of greenery made up the bouquet. I had specified I wanted something really striking & beautiful, etc. etc. She assured me it would be wonderful. Well, it wasn't. The balloon was nice though. I was extremely disappointed; I should have called her & complained, but I didn't. "Get burned once, it's "their" fault - get burned twice, it's YOUR fault. read more

Ordered a floral arrangement from Holly's for my wife as an anniversary surprise. They wrote down the credit card number wrong and my cell phone number wrong, they then looked up our house phone number and left a message there. My wife gets the message...surprise ruined. I do give them credit for looking up an alternate number. The problem I had was that they were not at all apologetic about ruining the surprise. When I politely told the gal that this kinda ruined the best part about getting flowers from your hubby she just said "oh". read more

I just ordered flowers from Holly's. She was an angel as it was very late when I put in the order, she said she would get them ready and get it to my niece right away, which was after hours. Excellent customer service and so pleasant! read more

With only one day to prepare a special order for my sister's birthday, these designers nailed this; the rose and orchid arrangement is just perfect for my sister and so very gorgeous! I can't thank them enough for taking such care in designing such an elegant arrangement to be delivered to her on her special day! read more

every once in a while a business is so far above the ordinary, that i am inspired to write a review. holly's flowers is such a business. i've called holly's many times over the years, and they are always extremely friendly and accommodating, listening to my floral requests, and then assimilating my ideas into a magnificent floral expression! i think their prices are extremely reasonable, and because they are so easy to work with, i will keep going back for all my floral needs. read more

I'm really torn about whether to give Holly's a good or bad rating. On the one hand, all the bouquets were beautiful, but they really weren't what I had asked for. There were some rare flowers I had asked for, specifying that silk was perfectly fine, since we were doubtful she could find real ones. These flowers were important to me, and I stressed that to the designer. But when the flowers finally showed up for my wedding (they weren't ready when my coordinator went to pick them up) they didn't have the flowers I'd requested and frankly clashed with all the wedding colors. There may have been some miscommunication about the color, my color was periwinkle and that is hard to match and describe, but the flowers I wanted were that color exactly. I just got my wedding pictures back, and at times it is painfully obvious that the dresses and the flowers don't match. I also asked for a foot long cascade of ivy (I gave her a picture of exactly what i was looking for) and got about 6 inches of a rose that looked like it had fallen out of the main bouquet and a really delicate fern that didn't last the day. While yes, all the flowers were pretty, I didn't feel like I was really listened to, and they were also hours late on delivery. read more