My experience "both" emotionally and professionally, was bar none. From my initial conversation via telephone with "Dottie" the owner of "Wigs on Wheels," I felt genuinely cared about as a person. She truly took her "time" with me on the phone reassuring me that I had nothing to worry about as I shared my chronic health issues, just one of them being severe Alopecia. Dottie reassured she could and, would help me feel wonderful again as far as my hair loss.
I must tell ALL of you!!!, Dottie may have many years experience in this business, however, I truly have never, ever met "ANYONE" so gracious, caring, nor as skilled as her in my life. She made sure my needs were met and that I was completely happy not only to her perfection of standards but more importantly mine!
On a particular note: Wigs on Wheels is a shop all of its own merit. It is pleasing to the eye and SPOTLESS! Everyone that works there is pleasant and professional... the accommodations are relaxing and wonderful with BEAUTIFUL and spacious waiting room with lovely comfy couches, individual one-on-one expertise of stylist, and private rooms for each customer individually.
I was LUCKY and am so happy to have had DOTTIE herself care for me in every way possible...We had a situation with one of her wig makers facilities, I had to wait a little longer for them to rectify the problem, however, Dottie treated it extremely case sensitive by being honest that someone not as skilled had made my wig and not to her or my specs which she so carefully wrote out in detail even using TWO particular wigs due to my color, and the texture and the insert of the topical inside of the wig to my severe Eczema. When it was not right, I waited a bit and was rewarded above and beyond with my NEWLY wig made for me from scratch the way she had intended originally, by the Shop owner when he got back in town. She forwarded pictures of me to him and a was rewarded a 2nd wig free for a spare and a fun one too!
In closing, there are no words but from my lips to God's ears....God Bless you Dottie, you are an amazing business woman but more importantly my "Guardian Angel." Dottie is someonoe very special to me in my life now and always will be...I love her! TRUST me this is the ONLY shop you would EVER want to have Hair replacement wigs from! Rigina Butera read more