We have been using Steve Poet since we originally moved to Medford in 2000 from Williams, OR where…read morewe owned a ranch. He has treated all of our dogs for regular and difficult symptoms and has always gone above and beyond in his information and quality care. He Just operated on our doxie yesterday when another vet said she couldn't do the major surgery as it was above her skill level. He got our boy in the same day we called and operated on him within 3 days. His caring and compassion comes through with him and his qualified staff. He and his wife are truly like family and our four dogs are very comfortable there and he gets down with them and actually is on their level. He is by far the best vet we have ever used! Thank you Dr Poet!

Steve Powt is the BEST vet in the world. He loves animals, and is a very compassionate practitioner…read moreand human. He's been my vet thru two dogs and 23 years! I'll be devastated if he retires before my beloved pup passes!

The Drs, nurses and all the employees were amazing beyond my expectations. They were kind, caring,…read morecompassionate and very thorough in taking care of my cat. It was a very emotional situation for me and they treated me with empathy and respect. I can't tell you how much I appreciate everyone that was there to give my cat such phenomenal care.

We are so grateful for the care Dr. Kalams provided for our dog during our recent visit. She was…read morecompassionate, attentive, and made us feel completely confident that our dog was receiving the best care possible. The front desk staff was also helpful and kind, and helped our dog feel comfortable as she was a little scared at first. We truly appreciate the excellent care our dog received.

My (sort of) regular vet is Jessica Voellm at A Street Animal Clinic in Ashland, but, since I do…read morenot live in Ashland anymore and also had a bigger emergency, I came here... Also because they take the Care Credit card. I have a two year old Siberian Husky who was vomiting very consistently, wouldn't eat, and couldn't even keep water down. I was truly convinced he was dying. I went on their website, and made an appointment around 6:30 AM, for their next available vet at 9:45 which was Alexander Hendricks. They called right when they opened at 8 to confirm my appointment, and asked me some questions about what was happening with the dog. She told me I could go in around 9 or so to fill out the paperwork, and then they could see if he could see us a few minutes early (I think she offered because she could probably hear that I had been crying for the last 2 hours). So we showed up early, filled out the sheet and waited a while to have our name called. We did, the dog got weighed and everything, and we sat in the room for the guy. When he came in we both explained everything, what his vomit and his poop was like, his energy level, everything. He got very worried when I said he wouldn't keep water down. He said there could be a blockage in his intestines, and if that were the case, he would need surgery. That drove me and my man's anxiety through the roof. Not just because of the money, but we just don't want to have to put Shadow through that. He took some X-rays, and pulled them up on the computer and let us come up to see and he explained what organs were what, and what the shadowy spots could mean, etc. He said it looked like there was some air in his stomach, so it might just be as simple as some gastric upset and that he just needs to toot. He sent the pictures to a radiologist to see what the spots could mean, because he couldn't tell for himself and wanted to be sure. He had us wait and wait, until he comes out and says "Ok. No blockage." That was a HUGE relief, and we could tell he was relieved too. One thing about Hendricks, he looks and sounds like he has that monotone personality like maybe he doesn't really care about the animals, and he's just... there. But I think he really does. We like how to-the-point he was with us. Like, 'well, it could be this really awful thing, or it could be this smaller thing, but I really can't tell you which is more likely right now. We'll start off by exhausting these possibilities to save you some peace of mind and money. And if it's worse, we will cross that bridge later.' So, he needed to have an IV fluid drip, and get a catheter of his anti-nausea medication. We left him there from about noon until 5:30. He was still exhausted, but tried to get excited to see us! He ate food when we got home and we were so happy to see that. He hasn't vomited at all since we brought him home (took him in 7/18, today is 7/21) and now he's eating more regularly. Not quite as much as he usually gets, but enough to really keep him going, and he's drinking fluids now, too. He is very good about taking his pills, so that's a relief. I don't believe that animals should be medicated, but I know it has helped keep him from vomiting. I really like Hendricks, he's a good guy, was very good to us, and nice to my dog. Will definitely be back here (hopefully not soon)! PS: The one minus star is that they sell Royal Canin and Science Diet. I can't believe that even in this day and age where raw food for pets is on the rise, they would sell that garbage, haha.

I brought my cat in due to a swallowing issue. I waited at least 6 hours to be seen…read more Finally a vet tech looked at my cats mouth and said she needs her teeth cleaned. I said it's not her teeth . She can't swallow. And acted like the food was hurting her mouth. I go back to my Primary. Cheerful Vet. She cleaned her teeth. Cat still can't swallow. I tried showing her a video of the cat trying to swallow. I told her another retired vet had said the issue is further down. She would not listen. Finally has the traveling ultrasound come to her office. They put my 17 year old cat under again. Shave her. She had a mass by her heart pushing on her esophagus.!! Inept veterinary care by emergency vet and Anette at Cheerful vet. I had my cat euthanized. Cheerful vet paid $100.00 for cremation because she was wrong and put my cat and my wallet through unnecessary pain. Sad that these people are taking advantage of pet lovers at a very critical point in their lives.

Everyone has always been kind and pleasant to work with. I've yet to have an issue getting and…read moreappointment at convenient days and times. The techs and vets I've worked with have been professional and great with my dogs. They are all hands on with pet examinations- which is a huge plus! I've been to clinics and hospitals where they take your dog make you wait then pit you in a room and all the vet does and look at your dog and base diagnoses on what you're saying. Not once touched my dog. Here! Each vet has gotten down on the floor and physically examined every inch and didn't mind dog hair or kisses at all! A plus for me! They give you options (if there are any) for possible care and have always been conscious of the price instead of just pushing treatments no one but the 1% can afford. It's an hour drive for me BUT if you care for your pets and want quality care try this place out! Next- wish they had 24hr or late hr emergency services- then they would be top tier! One can only wish

we're new to rogue valley and need a veterinarian for our dog. Upon first phone call they want…read morepayment for the office visit up front, by phone before you even show up to the facility. She explained that they have had a lot of no-shows for first time clients. OK! I paid in advance and saw the doctor and was relatively pleased with our experience. A few weeks later i want to get a fecal test for Beau as he seemed to be have digestive issues, when I called and asked if I can drop off a stool sample for test I was told they have to do an exam and the regular exam fee is required. MONEY GRAB. Theirs no need to see the pet for a fecal test. I went to Medford animal hospital once- will never go back. Its all about the money not the health of your pet

Our first visit here and it was great…read more We are relatively new to the area. From my first call I was very impressed with their responsiveness and communication. We took our large English Mastiff in for deep abscess/possible brown recluse spider bite on his foot. My husband is trained as EMT, so he can be oddly picky about all doctor and vets. Loved our vet. Recommended reasonable plan that was also reasonably priced. They were able to X-ray our dogs foot without using sedative. I know that seems normal but often vets want to automatically sedate a dog over 150lbs - very glad they recognized the calm nature of our big guy.

West Main Animal Hospital has been my go-to for pet care since 2011. In the time since, every one…read moreof the seven pets (dogs and cats) I've had has received exceptional care. I can't say enough about the veterinary doctors and the staff. They all are like family to me. The clinic is well-run, efficient, and thorough. It also provides a very compassionate end-of-life space which eventually is the inevitable in every pet family. Bottom line, West Main provides the information, choices, and resources for making informed decisions on pet care.

I am new to this area and have a male cat that is eight years old "Jackson". I was really…read moreconcerned with his bad breath! Pear Blossom was able to get him in immediately for his initial exam. And scheduled him right away for the extraction of three teeth. Dr. Catt and her staff are very kind and able to assist me with all my questions. They had me bring him back in to help me give him his meds. This is a big kitty and he wanted nothing to do with me giving him his pills. they worked together to find a solution the helped Jackson with his pain from the extractions and other meds. So happy I found a vet I am comfortable with. I have had the same vet for my pets for 20 years, so finding a new vet was scary. They put me at ease at Pear Blossom." UPDATE: caution, follow-up to treatment at this vet... This vet is incompetent. I took male 8 year old male cat in for tooth extractions. I was told that there was an infection is one of his teeth. I was given capsules for the Antibiotic and pain relief. there was no way my cat was letting me give him oral pain meds and antibiotics. I called their clinic and was able to get him back in their office so the tech could attempt to give him the meds he needed. That to was a battle. Dr. Catt did apply a topical pain med. I asked for liquid meds to make it easier for him to take his meds and was told that cats over 10 or so pounds could no be given liquid because it is NOT AVAILABLE! Within a few days that infection moved to his heart and lungs. I rushed him to the emergency where I had my best friend put to sleep. I have since spoke to several vets in the area, and the fact that liquid antibiotics and pain meds are only available in capsule is false. I hold this vet responsible for Jackson's death.

We Always feel confident with treatment and diagnosis. Dr Catt loves animals treats them and…read morerespect. We their parents are treated by her and her staff very nicely. Kindness and caring.

My cat Jerry was on deaths door.... He was severely constipated for 4 days and after going to a…read moredifferent vet who misdiagnosed him with a disease, I decided to come here for a second opinion. So glad I did!!! Dr. Paulson and staff Destiny, Kendall everyone saved my little guys life today!!! She was able to go in and manually remove all fecal matter that was stuck in his guts. They took such good care of him!!! Wish I came here sooner. Even cleaned his ears for him. Kendall was able to get me in right away. Cannot thank you enough. Guys if you own cats please please keep an eye on them and give them a preventative hair ball control supplement or treat. This is serious and they can die from being severely constipated.

Many months ago I brought my cat in with a hematoma in her ear, the emergency hospital could have…read moredone the surgery that morning but the senior vet said he could do the surgery. I went to pick her up and was guided into a room with a young women vet who without my permission did the surgery she was out of vet school 3 months. I was told the vet watched her but he said he had to leave early to take his wife to the hospital. it was illegal for him to let her do the surgery by herself. He said he watched her the entire time. THEN WHY DID HE NOT DO IT HIMSELF IF HE HAD THAT KIND OF TIME I HAD NOT GIVEN PERSMIISION FOR ANHYONE ELSE TO DO THE SUGERY. I went back again I said my cat is not well, They said she won't have to eat or drink water for three days NOT TRUE one of the vet assistance was like a mad dog ( I love dogs but this was nuts) staring me down there to protect her and agreed. At three am my cat was drinking tons of water I rushed her to emergency where the doctor said she had almost no electro lites and was trying to supply them by drinking she could not! she was on deaths door. She said did they not give her an IV this was wrong who monitored this cat? I said I don't know when I called the vet he would not refund me, he was sweet but it was an act, I deserved to b e paid for. both the surgery and the emergency hospital, I should have taken them to small claims court but I was so upset I could not write this review until. now. This place and his too sweet response was an act I believed he has many years of being this way but when his vet made a mistake she didn't take responsibility. He said he had to leave his wife was sick and he had to take her to the hospital (oh sympathy for him now) well if she is that sick call an ambulance. Yep everyone loves this vet but he did not take financial responsibility for his mistake and the emergency hospital notes mention. the surgery was not right. (in medical terms ) they have Mal practice I submitted it to them they said they passed it along but I never heard back they simply evaded responsibility. This man took zero responsibility my sister has Parkinson's I don't drive her to the hospital I call an ambulance! they are not expensive maybe 150.00 I spent close to 4,000 for the emergency hospital and his cocky knows it all vet student.the next vet commented on wow so any stitches he laughed! Like

My wife and I want to let all know how we have enjoyed knowing that our animals have always been in…read morecaring honest hands when we have taken them in for check ups and especially when the time comes to let them go, their sincere feelings to us and our pet has been a comfort to us. Thanks to the front office and Dr Sinner and Dr Kady. Bill and Nancy Brothers

just so yall know! My 11 year old dog seemed to be ill monday so I called to see a doctor, sorry…read morewere full . You can go to the urgent care or call tomorrow and maybe you can get in , maybe not. Turns out he was very ill and I had to put him down 4-20-26. I understand that the doctors office need to schedule their day and fill up time to maximize efficiency, i also realize that they do not know his condition, but this thing really leaves me feeling like they don't care. SORRY thats the way im feeling urgent care diagnosed him with a bleeding mass and blood in his abdomen. nothing they could have done anyway but not happy with them gonna go elsewhere if and when i get another dog

We rescued our dog in July of 2025 after her family of 12 years relocated and left her behind. It…read morebroke my heart for her so we adopted her to live out her life with us. She started drinking excessively, urinating in the house, shedding and panting excessively. Dr. Winters tested her for everything possible and he was so nice through all of that while being aware of the cost. All test have come back good and now we are on to internal medicine to see if they can help. Dr. Winters has been great through this very frustrating process. My other dogs have seen the other vet Dr. Wheeler and she is also amazing especially with my very anxious dog. We have been to 2 other vet offices in the 4 years we have been in this area and Phoenix Animal Hospital has been the best by far.

I won't take my pets anywhere else. Dr. Glenn and his Staff are the people that you need most when…read moresomething awful happens to your fur baby. Our most recent visit was unplanned and I felt it was emergent. I loaded my fur baby into the car and headed straight to the office. I was expecting the worst case scenario, but hoping for the best. Dakota (Front Desk Coordinator/ Miracle Worker) has been consistently kind, compassionate and always upbeat and welcoming over the years. This visit was no different. Dakota is very calming and compassionate. Even though it was an extremely busy day of surgeries and scheduled appointments, Dakota managed to plea on our behalf and was able to fit us in for a "drop off appointment" for just $70 (NOTE: This is extremely generous considering the circumstances; about the same a the cost of an annual exam). I agreed to the necessary x-rays and signed off on the quoted range for what was the best case scenerio: Two x-rays + the medication/procedure to induce vomiting (I recall it being a range of $323-$520 something) *fingers crossed* Even with such a tight schedule, Dr. Glenn Winters himself called me within ~1hr and told me the "good news". My pup did not swallow an object as I suspected, but rather had a case of "Dog colitis". l had to look it up. Dr. Winters is very confident that they only needed to take a single x-ray and my pup needed 2 medications to soothe the inflammation of his bowels; I was able to pick him up and take him home right away. I was hopeful, yet skeptical that the severe symptoms (sudden blood coming out of rear, some vomiting, no eating for 24hrs, becoming lethargic) were so easily diagnosed. Dr. Winters did not require blood work, no extensive lab panel(s), no overnight fees, no extra fee-fee, very straight forward. The final bill was MUCH LESS than originally estimated. He was exactly right on the diagnosis. Damn, this Dr. has a real gift when it comes to animals. This place Under promises and OVER DELIVERS each and every time. 10/10. 5-stars for Yelp, but when a place is consistently 5-stars, you just hafta give them proper credit. I picked my pup up right away, I brought him home and force fed him his 2 pills and watched him like a hawk for the rest of the day. There has been an almost immediate improvement in his condition after administering the 1st doses. Wow, just wow. Thank goodness for Dr. Winters, I honestly don't know what I'd do without his EXPERTISE :D

I had an intake appointment with my two pugs today. Dr. LeAnn Ahlbrecht was very gently and…read moreattentive with my girls. One of them needs some periodontal care and I felt good knowing that she'll be with these vets. The waiting area was a little busy when I arrived but the front desk was responsive, kind, and professional when it was my turn and when I was checking out.

Great vets, not the best phone situation. I was on hold three times and the phone woman made me…read morefeel like I was complaining and horrible. I come in and give them pictures and flags and my payoff is that the workers are saddled and stretched by the phone situation They are great vets If you get to them