As with the rest of the chain, a great store packed with useful items, many of which I didn't know…read morei needed! Items always seem to be in stock, along with special offer items promoted in the press. Staff are helpful and knowledgeabe. Service is efficient.

For all your household needs. Personal experience of floor mat, bowl for kitchen sink, rubbish…read moresacks etc. Have a nice display of Christmas Lights out the front as you drive past. Only drawback is location, on busy road, make sure you use the Zebra crossing out the front to car park on the opposite side of the road.

This establishment is a model of how local shops used to be and should continue to be.It is a…read morehardware shop/Ironmongers that really caters for the local community.The range of goods it stocks is huge and caters for most peoples DIY needs plus cooks,pet lovers,gardeners and many more.The Staff are friendly and helpful and able to answer any queries you may have.Local does not neccessarily mean expensive and Potters pricing is competitive.Nothing seems too much trouble,if you purchased the wrong thing they will change it,and if an item is not in stock they will order it for you ASAP(usually within 24 hours).This is one of those shops that you can go into and browse around without feeling under pressure to buy.They have been in Hockley for over 100 years,so they must be doing it right - putting the customer first.

Pratts is an amazing old fashioned Timer merchants with excellent staff and delivery service. The…read moreservice is second to none and if you require a new floor or maybe a staircase Pratts will supply you with anything from pine to oak. A large range of wooden items including skirting boards through to bannisters and they cut items in the deceptively spacious yard behind the small shop. Once having bought from Pratts you will view large DIY stores with a jaundiced eye. A great place to visit and situated close to Queens Road Market

All you need is here in this store. Most of the staff are friendly and on the whole are helpful and…read moreoffer good advice. They have a good selection of all major building materials. They are part of major chain so can order in whatever you need if they do not have it in stock. I have used them many times and have always been happy with them and the service they provide.

Great customer service, and reasonable prices! always worths a look round but i was very happy with…read morethis place and bought my carpet straight away! Close to lots of other outlet stores, Freeport Braintree and restaurants

Fantastic staff! Even better products! Best bathroom shop your find in Essex. Can not recommend…read moreenough. Great selection on display And the value for money is great

On the outskirts of Braintree, nestled between two petrol stations, you would be forgiven for…read morethinking that earnest Doe was only for tradesmen not accessible to the general public. This would be a shame if it were the case, fortunately it is not and anyone can buy there! Earnest Doe sells basically anything you could want for you garden or agricultural plot including footwear and jackets to be out in the garden in! I go there for calor gas refills, but often find myself buying extra bits and bobs. Staff are very approachable and will offer excellent advise on a range of matters/ queries, be it pest control or the best tool to use on your veg plot. In these days of increasing self sufficiency, I can see this store being used more and more!

Old school gem of a store. Basically a farmer's merchant I guess but capable of turning up that…read moregardening or outdoor item that you thought you would never find. Bit hard to see how they keep going these days but definitely a place to visit to savour the retail experience and a good helping of customer service.

I been never been so impressed by the customer service from a company. They bent over backwards for…read moreus. I ordered some carpet and vinyl on a budget, and the worked everything out for us. We then were able to increase our budget, so we were able to upgrade our order. We then picked up our vinyl, and took it to the property once we gained access. We took back 80% of the vinyl and they refunded it all! They even moved our fitting slot up to help us out too! Every step of the way, they were fantastic! 10/10

My family have used Kenbro for nearly 40 yrs now to refurbish the property portfolio, we always…read morespent locally to support local businesses, but seriously disappointed but the behaviour demonstrated by Michael just plane rude... shame as most of the staff in this family run business are very polite and have good customer service skills not Michael. The Kenbro website states that Micheal has: "great skills and customer service" - Lets make a correction NO customer service skills This has to be the best joke of the new year... Michael has zero customer service skills. Kenbro Lost a regular client. Will not shop here any more!! Tony you need to have a word with your brother!!! Disgusting behaviour demonstrated and letting your team down and brand. This guys behaviour is so bad that I feel compelled to write this sitting in Hong Kong. Can get the same products but cheaper online. Stay tuned to my blog outlining online services that will do for cheaper!! https://kenbro-carpets.blogspot.com/2019/01/blog-post.html