It's a decent hotel. Clean and quiet environment. The bed is comfortable and the staff that…read morecurates the hotel is wonderful. It is close to the train station and convenient to shops and the lake front. Like everything in Switzerland it is on the expensive side. The lobby staff could use some training and the woman who I spoke with over the phone should optimally be replaced by someone with a more pleasant disposition. If you find yourself in this corner of the world you can't go wrong with this hotel.

This is a nice hotel and very close to the train station, shopping and work district. I would…read moredefinitely consider staying here again.

Perfect for a business stop-over. Very modern (quirky, original design ideas), very clean, warm and…read morea fantastic shower. CU (see you) restaurant is next to reception area so lacks ambience, but the food and service was excellent. Plenty of outside parking and only 5-10 minutes walk from rail station. As this is probably the only decent business hotel in the area, the rates are high (higher than the equivalent in Zürich). Overall it is a really good functional hotel - ideal for a business trip.

When it comes to European hotels, it's tough to find one with any space whatsoever in the rooms…read more This place however is modern, large rooms, very clean, a ridiculous shower setup, and it's in a nice little area of town (5 minute walk from the station). It's ridiculously expensive as any hotel in Switzerland is, and it's a hassle to get an ironing board as the same as any hotel in Europe.

Cozy hotel, amazing views over courtyard. Can hear clock tower bells. Front desk mapped out our…read moretrain station needs, gave us insight and ideas. Lovely staff!

Great hotel. Great location, just 5 minutes away from the lake. The rooms are clean and simple…read morefurnished. You will love the AC. Great staff.

Migros was my food life line while I was in Zug. Very nice selection of takeaway items, fresh baked…read moregoods, and produce. Although I do not speak Swiss German, I did not have any problems interacting with cashiers. Note that most stores not at a train station close around 7 pm during the week and are closed all day on Sunday. Also, bring a tote bag for your purchases. Finally, I did not have a chip-and-pin credit card (just magnetic stripe), but, as of this review, it was not a problem to use.