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    Dormero Hotel

    3.0 (1 review)

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    1 year ago

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    Radisson Zurich Airport

    Radisson Zurich Airport

    2.7(10 reviews)
    2.2 km

    Radisdon Zurich Airport is only 1 mile away from ZRH, and its free airport shuttle only runs every…read morehour for pick up .... 10:20 a.m., and 11:20 a.m. Called hotel, they told me to wait for the shuttle which was in 35 mins. in the cold if they arrive on time. Hotel also provided me the wrong information on the pick up location at ZRH. While waiting for the shuttle, in 20 mins. I have seen 3 Hilton shuttles came by. Should stay at Hilton next time.

    Slow checkin, took atleast 15 minutes. There was no separate washroom, never seen such thing in a…read morehotel or even motel, shower was just a tube, no space to keep towel, clothes in shower, wash basin was out in the open so you'll have to brush your teeth in front of everyone in room. All that was still manageable, room had no air conditioning and it was bit of hot day, above all we didn't know this and weren't informed either, or we would have opened windows, the blankets in room were too hot to sleep in without air conditioning, we couldn't sleep properly entire night due to room being hot, when we opened window in morning it was bit better. Their wifi didn't let me view a 30 second video clip on Watsapp, it said this wifi doesn't allow video. this was also something i have never experienced with a hotel wifi, where I have paid for the room. All cofee in room was just decaf, they had take away cup holders and lids but no cups. We did a 10 day europe trip, all hotels were good and we slept well except for this one, good that we had to be here just for one night, but it would have been better to sleep before a long flight.

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    Radisson Zurich Airport
    Radisson Zurich Airport
    Radisson Zurich Airport

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    JET HOTEL

    JET HOTEL

    4.7(3 reviews)
    3.3 km

    Convenient to the airport and clean, so great for needing to be near the airport but I wouldn't…read morerecommend it if you don't need to fly out. The hotel is updated with new facilities. They also have a water dispenser (still, sparkling) and espresso/latte/macchiato/coffee machine in the lobby that you can access 24/7, so that's a bonus. It was clean and the room was a bit tight but not bad. We were in room 110 and the road was right there, so it was loud. Each room has a balcony but ours faced the road and trees - nothing you'd want to sit out and view. The breakfast buffet was typical for the region. The only thing that puzzled me was there was one boiled egg, that I took. When I went back up, there was another. So clearly they didn't replenish vs putting maybe another 1 or 2 out? The scrambled egg pan remained almost empty (not enough for a serving) the whole time we were there. There is no AC and as someone else noted, no screens and it is loud outside. Our work around was to lower the automatic blinds, which blocked some of the light and noise but still allowed some air flow. *Also, we asked the front desk for a fan, which was a game changer. Parking is an up charge - 15CHF outside or 20 CHF inside. So add that on top of whatever rate you are

    I selected the accommodations for my flight out to destination LAX. I love the Swiss. The hotel was…read moreclean, modern, and service was pristine. Janna greeted me in the front desk and she was friendly , happy, and a great asset. There's a shuttle for pickup from Zurich airport. Just make sure you have an early request. There's a $12 fee for the send off by shuttle. The nice shuttle driver was on time and had to wait a few moments so I can gather my bags which I appreciated. I recommend the hotel. The breakfast was also great.

    Photos
    JET HOTEL - Room 110

    Room 110

    JET HOTEL - B-fast buffet

    B-fast buffet

    JET HOTEL - B-fast buffet

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    B-fast buffet

    Radisson Hotel Zurich Airport

    Radisson Hotel Zurich Airport

    3.0(2 reviews)
    2.7 km

    Hello, I stayed for a night. Checked-in on Oct 25, 2025 and checked-out on Oct 26, 2025 in room…read more415. I would like to let you know that I had a bad experience as soon as I entered in the hotel for check-in. If I'm not wrong there was an employee named Vicky/Vicki who does not know how to start an interaction with customers. Firstly, he was talking to someone on the phone, I let it go. I said hi to him twice he did not even respond, I let it go again. Suddenly, I heard a word "Yes" or "Hi" from his side while he was working on something and watching the computer screen. I was so confused whether he's talking to us or someone else on the computer screen/video call. However, as a courtesy I responded back by saying hello and ended up leaving my bags at the front because I was asked for extra money for early check-in. Moreover, I ended up check-in in the evening around 8pm and Helen/Halen helped me out. While I was in the room I found there's no complementary normal water bottles which is actually a basic thing to have, not everyone likes sparkling water. I called at the front desk whether I can get normal water bottles instead she (might be Helen or someone else) replied that there's no room service and I have to go downstairs and buy some. I also asked whether I can get a bottle opener, she advised me to request with the restaurant staff to get one. I went downstairs, and requested one of the waiters at the restaurant for a bottle opener and the waiter (don't know his name, I'm sure you can easily find out who was working that time) showed me the opener he had but didn't give it to me because he had only one. He asked to bring all the bottles downstairs so he can open for me! I told him that I would go to the room, open my bottles and will come right away to give your bottle opener back. However, he did not even try to listen and denied again which was actually so rude and disrespectful in front of the other customers and employees. Instead, he took me back to the front desk to Helen/Halen and gave me the one bottle opener was available at the front desk which was shocking to me because if you have an item available at the front which is requested by customer then why would you send me to the restaurant area to get one!!! I questioned Ms. Helen/Halen why she didn't give me the bottle opener at first. She replied "Ohh people take it but do not give it back, that's why" such a dumb reply. If people take it, you have their room numbers, take security deposit or charge them, give them for a particular time or keep one available in every room ( so no one have to get in touch with any of you). I mean you all are in the customer line, customer should be the first priority at any cost but none of these 3 employees knows how to handle the customers or deal with the situations that they are facing at the hotel. It could be so much better if Mr. Vicky/Vicki knows how to make an eye contact while attending a customer. Instead of showing too much attitude, being rude and disrespectful. It could be so much better if Ms. Helen/Halen gave me the bottle opener instead of directing me to the restaurant. I mean if she didn't want to give it to me, she should have gone by herself and get me one from the restaurant area. It could be so much better if the restaurant waiter (again don't know his name) was a little bit respectful and not so loud, instead of dragging me around and giving me a millions of excuses. I mean, If you are showing that you have one then give it to me, I'll bring it back right away. But he asked me to bring all the bottles at the restaurant instead. Can someone please explain this waiter that taking bottle opener to the room is way easier than bringing all the bottles downstairs at the restaurant!!! I believe the management should take a serious action on all these 3 employees This was my first and last time at "Radisson Zurich Airport Hotel". I would never ever recommend this place to anyone I know. If there's less than zero out of 10, I would prefer to give that number to the staff. Specially the 3 employees I mentioned! Such a bad customer service skills they have, in other words "No customer service skills at all".

    Great place for a layover or while doing business in Zurich. Friendly staff. Received a free…read moreupgrade to king room which is usually rare in Europe. A lot of shops and restaurants near by including a McDonald's, subway, pizza and a grocery store to buy Swiss chocolates without the airport price. I would stay here again.

    Dormero Hotel - hotelstravel - Updated May 2026

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