I recently had to euthanize my 13 yr old Yorkie. The staff and Dr. Duvall were so kind and…read morecompassionate. They squeezed me in the same day I called. The pricing was reasonable! And they treated my sweet girl with a box of amazing treats to enjoy before the end. This treat box was such a nice surprise for me and my sweet girl. It made one of the worst days of my life a little brighter watching Pebbles enjoy all the snacks. Thank you to Evergreen Veterinary hospital making the dreaded day a little easier to get through.

Co-owner Juan has been so accommodating to our needs as pet parents and has made us so grateful to…read moreknow our pets and even pet parent needs are addressed, thank you Juan, and Dr. Magruder, and staff!! Our fur babies Bella and Joey thank you too​

I called twice in one year. Both times the people I spoke to on the phone were professional and…read morekind. However, they are still NOT taking new clients.

Our experience with Oak Hills has been brief but beyond anything we could imagine. My wife and I…read morebrought in our guinea pig, Cooper, who had been losing weight and struggling to eat as usual. Dr. Burright gave us a clear treatment plan along with some tips about what to feed and not to feed him for his diet. She was incredibly accommodating, thorough, and willing to answer my many questions. She and her staff followed up with me every day to check up on Cooper's progress. Unfortunately, our little guinea didn't make it, but we knew we could count on Oak Hills to let him rest in guinea heaven. In our first visit, Dr. Burright assured us that if the time did come, that she would personally supervise Cooper was asleep before he was put down and that he would have company all along. She was very compassionate, as was the rest of her staff. BUT THIS IS WHAT MEANT THE WORLD TO ME... After Cooper was taken into the euthanasia room, Dr. Burright returned to tell us that it was indeed the right and humane decision to let him rest for good. She confirmed all of my suspicions about his progress not being enough to kick his illness and ensured I felt good about what was undoubtedly a very tough decision. Words can't explain just how much that means to hear from a professional, especially at a time of such heartache. Letting your pet go is never easy, but I felt at total peace knowing Dr. Burright and her staff were looking after Cooper until his last seconds. If they hadn't already done the world for him, they also sent us a flower arrangement the next day to express their condolences. We were touched. I can't recommend a veterinary clinic any more than I do Oak Hills, they are First Class.

The vet tech- don't know her name was rude and didn't even make eye contact. Not a lot of empathy…read morewas shown towards my cat. Dr. Crawford is nice and probably has a lot of knowledge. She immediately referred is to a neurologist without doing any other testing Not one question about how she was eating or drinking water. The basics were either ignored or just not considered.

This is vet is the kindest place I have ever had the pleasure of visiting with my cat…read more When my cat was sick they would call me to check in on how she was and how she was reacting to her medication. They are alway honest about pricing and help you with the best options if you're on a budget with your pets health in mind. Yes, one of the gals seems a little abrasive on the phone, however in person you realize she's very kind and strong person. They are very busy so I think when she comes off short she's just trying to expedite things. Shout out to Esmeralda, she's the absolute best. Her love for animals shows.

I waited quite a while to write this review, I wanted to make sure I wasn't in a bad mind set…read more While everyone is pleasant here one doctor totally misdiagnosed my cat causing her tremendous stress and discomfort. My cat wasn't eating so we took her in. They ran a full panel on her and the doctor, Dr. Eggert said she had a UTI. We thought it was odd as she was prone to those and showed zero signs of it. So they gave her oral antibiotics and sent us home. She really hated taking those and was super stressed and not happy. After two weeks no improvement so we went back in. Another full panel was run and now they told us she had liver cancer. I know even if they got it right the first time my kitty was still going to die. But to completely misdiagnose her and causer her so much anguish was just too much to bear. We got no apologies or acknowledgement from the office. Why did it take 2 full panels to find something like cancer. It was there the first time. I just can not trust this office.

To all the vets who took great care of all my animals I am grateful. To my latest loss Babygirl…read more. you all went beyond for my 18 yr old little girl. She loved all of you and I'm so grateful for the love on her last day. Again thanks to you all.

We were so happy to find someone who could come to our house for a stray we had taken in. She…read moreneeded her nails clipped and an overall exam. Dr. Joynt handled her in such a way that she wasn't stressed and was very happy to not get stuck in every fabric she touched! What a stress-free way of taking care of our pets, thank you!

Procedure: House Call for Sir'Toto Giant Schnauzer 9 week old puppy)…read more Wellness Exam- First Visit Microchip Administration (Homeagain) Nobivac Canine 3 Year DAP Nobivac Canine Intratrac Oral Bordetella Drontal Plus Small Canine Bravecto 1-Month Chew 9.9-22# 100mg/tablet Pros: Wow! Never thought I would use a mobile vet but Im glad I did. Such a convenience for my nee pup and I. The Van was spacious enough for weighing and procedures. The staff were phenomenal and handled my pup well. So much so that the technician received lots of licks and love lol! I was able to get all of my procedures and microchipping done! Also love that the technician and doctor were both engaging and welcoming! They even showed me what they were doing at all times. 100% will be back for routines of course lol! Cons: no fault of The Vet, however, the app has some bugs. I had an appointment scheduled for today with email confirmation and it didnt show up in the profile. However, the Dr. Was able to squeeze me in and get Sir'Toto seen!! Once that app is up and running, Im sure things will pick up even more!

In a perfect world, I would hope that no one would need to avail themselves of their service and…read moreour beloved animals would live with us forever. When that is no longer the case and tough decisions need to be made, we had an excellent experience with Compassionate Care to say goodbye to our pup. Let me start by saying that every administrative and customer service interaction was timely, clear, and concise. The last thing you want in this situation are delays and confusion. Once I reached out through the contact link on their website, the email response with details about their different services happened within 10 minutes. An intake call to make arrangements for a euthanasia visit at our home was answered by a human and only took a few minutes. They recommend making a reservation 48-hours in advance, but we were put on a wait-list and we moved up our reservation when things opened up. I appreciate that you can reschedule (with four hours advance notice) as well. They have a variety of services, Eco-friendly cremation, and memorial pieces. Everything was arranged in advance, including payment through their web portal, so when the vet arrived for the appointment it was all about our boy and his (and our) comfort. Dr. Wilson clearly walked us through the process, gave us time to say goodbye, provided options, and was a wonderful partner in the process. Cremation is done at a facility in N. Portland, but they have the option of picking up the cremains in Oregon City which was more convenient for us. Having gone through this experience with another pet where we took them to the vet's office, I would highly recommend this option for the pet's comfort. It just felt better saying goodbye in a familiar space surrounded by love.

My experience was okay…read more I made a most difficult decision to let my beloved cat go after a long weekend spent almost entirely in ER trying to figure out why he would no longer eat and why his eye was swelling shut. And an even longer two or three weeks before that fighting to get him to eat. Like others here, Kevin was closer to me than my human family. I was busy with the doctors in ER so my partner called in to make the appointment to ease my stress. He said I was primary contact, but it was difficult to make that clear all the way until the day so communications were continually going to him. Not a big deal in the overall picture, but it didn't make the experience any easier. This was my cat for 8 years before I met my partner and while he loved my baby, I was the one with the lifelong bond. The doctor showed up within the time window allotted. We both found her a little cold. I felt like we were just a job and everything was done by number. My BF picked up my cat and carried him to me, but the doctor said we should do paperwork first which resulted in me putting him down after building up to do what I deemed impossible. I was emotional and crying. This really should somehow be handled before the visit. There were corrections to be made on the form. I was about to lose my baby and this only made me aware that I was filling out his death warrant. I am utterly heartbroken. I know holding your baby until the last minute is catharsis and closure, but I found it traumatizing. His passing was peaceful at least. Everyone's goodbye will be unique, and my example will not necessarily match what others experience. Everyone we spoke to was professional. I just wasn't feeling the compassion.

They are the best in Keizer, Or.. and have been very helpful in the optimal care of our cats and…read moredog. Yes we recommend them. They helped save our cat and are very good at helping provide a safe place to say goodbye to an elderly pet whose time is up here on this earth.(Both at the South Commercial, VCA and the Keizer, VCA.)

Came to be Seen…read more Pros: super convenient location right off commercial. Cons: Came in at 6:55/7pm to try and get my sick pup seen. However, they dont see patients after 7pm even though they close at 8pm. The place was super empty when I walked in so was a little bit upset about that. A hospital that refuses to see patients because they wana leave in an hour is a tad bit mind boggling.

These kind people made a very very nerve wracking, sad and frightening experience tolerable !!!…read more Each and every employee acted with compassion, empathy, and a desire to help this poor sick Kitty and me ! My 8 year old very active Kitty became lethargic, stopped eating, and was very warm on the eve of the 22nd of December, on the 23rd when he was no better I contacted the Salem, Emergency Vet at approximately 10: 30 p.m and was told to bring him right in. Only to receive a call about 15 minutes later telling me that the ER had to stop accepting patients as they were over run with emergencies. They suggested the Corvallis Emergency vet. Sadly, I had to drive my very ill Kitty the 50 plus minutes in the pouring rain to Corvallis where I remained until 5 a.m., hundreds of $$ later, some RX's, and no diagnosis. I left with a still very sick kitty. By the end of the day on the 23rd Kitty was not better. I again rang Salem Vet ER and was told to bring him in. after a couple of hours I received an estimate for tests, IV's, and an overnight stay so he could be watched and remain on an IV. The estimate was far more than I could afford. Kevin was very accomodating and willing to work with his team to have the estimate fine tuned leaving only the most urgent and efficient tests and treatments to be conducted. This did bring my bill down somewhat. The final conclusion was to leave my Kitty overnight so he could receive antibiotics and hydration via IV as he had a bacterial infection. I picked KittyB up at approximately 10 p.m. Christmas Day. with a couple of antibiotics and an appetite stimulant, he was already much better and has improved daily. Though all in I spent over $1200. the experience was a thousand times better than the Corvallis ER I must give special praise to Kelly Marie and Kevin, both have the most compassionate and soothing approach to both humans and pets. Also Lisa at the front was terrific as was Hailey.

We have lived in Salem for 20 years and this is our Go-to veterinary emergency clinic. They provide…read moresuperb care and have treated our pets like family. They also strive to keep costs reasonable. I literally trust them with our pets' lives. Highly recommend!

We had all 3 cats in this week for check ups, shots and a neuter - vet techs and staff were so…read morefriendly! Dr. Millner is fantastic - she even checked in after hours to make sure all was well. They truly care. I felt so comfortable with everyone. Highly recommend!

Friendly, compassionate and competent practice. We are happy to have found them and so are our petsread more

They did an absolutely amazing job on my Chow! The staff is knowledgeable and very friendly. The…read moreprices are reasonable and definitely worth the job they do. So glad I found them !

I bring both of my cats here and I've never had a bad time, nor have my cats. What can I say? Nice,…read moreclean, great with my pets, and quick! They're so good with animals!