I arrived 40 minutes early for my appointment. Sanitizing lotion was readily accessible. The Staff…read morePerson at the front desk acknowledged me right away and greeted me warmly! We had a moment of confusion concerning my gender, but the Medical Staff was only unfamiliar with my paperwork dilemma. ("Is this an Insurance form or a Medical Form?" is the sort of question a Non-Binary person has to ask when there is only a binary checkbox and it is almost never labeled with the correct terminology. Obvs, nobodies fault stuff like that happens all the time. :) The Medical Assistants were all quick, efficient and genuinely pleased to be of service! They got me in early for my appointment too. I won't say my Doctor's name, but they were openly and respectfully curious as to how they might be of service to a Transgender Person, when so often the past told a different story. :( My Doctor addressed my every concern and meeting with them was very pleasant. The fish tank next to the check-out desk has an _Actual_Literal_Sea_Urchin_! They are very black, except for their orange rude part, and about nine inches across. The Staff Person at the check-out desk was friendly and enthusiastic! They walked me through every step of the check-out process with a smile! The Medical Assistant thanked me for coming in today! I am totally 100% assured that they will follow up with me at every opportunity and that our relationship will continue to be successful and pleasant.

Wrong prescription was sent to pharmacy…read more Was on hold for a total of two and a half hours, to be told a nurse would call me back. She never did, went there the next day in person and spoke to a nurse practitioner (Beth)who changed the prescription. Her attitude was horrible, told me I was rude for asking to speak with someone in person. She said that my situation was not an urgency, and that it was rude to show up in person to ask for the correction to be made. Then she went on to claim that the reason behind their ineptness was lack of employees. Let me be frank, she is an awful person with a passive aggressive attitude who should not be allowed to speak with patients. Please avoid this place

This Doctor kills patients. He should be in prison. During a 2 year period, he watched my kidney…read morefunction drop from 100% to 58% and didn't tell me. He kept me on the drug that was causing the serious damage. During that same period he told me I was so healthy I didn't need an annual physical any more. When I got curious and asked for the results of the blood tests he did do, he refused to give them to me and when I asked his receptionist she likewise refused. I didn't persist or know that I could get them directly from the lab.

In the current world of prescription-pushing, money-hungry, careless medical services that are…read moreavailable to EVERYONE (not just the richies), Dr. Spalding is a breath of fresh air. She is friendly, really listens to her patients, goes out of her way to avoid prescribing medication when any physical, herbal, or other solution is available. Many of my friends, colleagues, and various people I have met are patients of Dr. Spalding's and they all have rave reviews too! I have heard tons of horror stories (not all were actually HORROR stories but you know what I mean, bad/rude/annoying experiences) from people about their doctors, never have I heard one about her; and since I am already a patient I don't have to worry about trying to get on her new patient list- I've heard she's booked solid! But if you are looking for a new family doc for yourself or your family, trust me that she is definitely worth giving a call- and if need be, a wait! Dr. Eaton, another doctor in that office, is also fabulous- if Dr. Spalding's patient roster is indeed full, you would be just as smart to try and get on Dr. Eaton (also a female).

Moving to a new city and trying to find a doctors office that will fit your needs can be daunting…read more I had a couple of not so good tries, and then I found the family practice team at Avenue Health. First, the staff is pleasant. They greet you when you walk in and the place looks like home rather than a cold sterile Doctors Office. I was greeted twice and taken into a room right on time. I think they are careful not to overscheduled people which I really appreciate. The MA was kind and cheerful and very personable. She took my vitals and did the preliminary questions. Next came the PA, who sat and listened to my story, asked questions and took her time. That was extraordinary. She was thorough and easy to talk to. I've been back several times and each has been a great experience. Staff always is at the ready and completely professional to deal with. In a world where everything's become do it yourself, hands off and very sterile, have a new health is a breath of fresh air. Outstanding.

Always a positive experience from scheduling my appointment to the end of my visit. The entire…read morestaff are so friendly and professional. Michelle is so knowledgeable and always addresses all my concerns. Michelle is truly compassionate. The dedication to a positive patient experience is appreciated! I would recommend Avenue Health to anyone. Colleen Strzyzewski

To further add to this disaster of a healthcare provider, today we received a form-letter from Dr…read moreYoon telling us we were no longer welcome in her office. The simple fact that she has a form-letter for something like this should tell you all you need to know about Dr Yoon and her medical practice. Avoid.

I haven't had an appointment in a while, but Dr. Yoon has been my primary physician for years -…read moreever since I left my pediatrician - and I do not plan to leave her unless necessary! Yes, there are occasional long waiting times, but no more than usual at a doctor's office. I've usually only experienced this when I've been in for walk-in appointments (which are super convenient!). Dr. Yoon and the staff are always friendly and very helpful. She tells things like they are, which I really appreciate - I'm not a fan of doctors who sugar-coat things. An additional benefit of having been with her for so long is that she knows me, and the type of person I am, which she takes into consideration when I have appointments. She gives me my options and will openly discuss them, including what she thinks is the best option for me. I also never feel like just another patient - I think she has a great 'bedside' manner. While I lived out of state for school, she was very easy to get in touch with and would even take the time talk to me on the phone. I'm very sorry for anyone who has had a bad experience, but I think that Dr. Yoon and her practice are great! I would recommend them to anyone.

It is rare when a doctor pays such close attention, asks many questions and actually listens to…read moreyour answers. Although she does not take insurance, the type and quality of care my family receives more than makes up for it. Most traditional doctors could learn a lot from Dr. Raus.

My mother was a patient here for a long time. She is now in assisted living and needed her medical…read morerecords for her no Hospice care. They charged me $25 for these, I think that is insane. What poor service

Portal is hard to send messages. No responses. My PA is not on their that wrote my script. The…read moremessage went to another PA's ox and she never contacted me. I haven't been able to reach her in 2 weeks. Their phone is constantly busy daily. I have to drive there to get my script adjusted. Also, they posted scripts I never filled on my portal, diagnosis innacurate and had to be changed.

Can't say enough great things about Dr. Naz. Not only do you get a great provider with excellent…read morebedside manner who pays attention to every little detail, it's a smaller office so you don't feel like you get lost in the shuffle. The staff is all very lovely; Shelley helped me on my first call and was so sweet and kind and helpful. Cali was our nurse (or maybe medical assistant, unsure!) and was very sweet with our girl, even during vaccines. You're in great hands at iCare. I'm so grateful we found Dr Naz.

Dr. Fareeha Naz is a world-class professional with immense expertise and knowledge of the…read morepediatrics field. What really distinguishes her from other great specialists is the care, attention, time, and empathy she puts into treating her patients. Before our first visit, Dr. Naz spent hours studying our children's medical history. She addressed several issues of concern immediately. Moreover, she called to check on one of our kids the next day as he was sick during the time of the visit. The referrals to relevant doctors came immediately, so we are now working toward investigating several health concerns we have. I highly recommend Dr. Naz! She is fantastic! A true professional passionate about her field and patients she is seeing!