1. Whittier Westborough Transitional Care Unit

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Westborough, MA

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Whittier Westborough Transitional Care Unit

5.0 (1 review)

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3 months ago

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Salmon Health & Retirement

Salmon Health & Retirement

1.0(4 reviews)
1.9 mi

Salmon Health & Retirement gives inadequate care. The nursing staff is very good but they have too…read moremany patients and I'm sure Salmon is compliant with government regulation for staff to patient ratio, however, the needs of the patients are often not met. The rehab is not well kept and patients are left in beds and/or in wheel chairs for hours on end. The aides are not well trained and some neglect and verbally abuse the patients. Some disoriented patients wander around in and out of rooms and hallways unnoticed by staff. The food is often cold and the staff does not always have the same clinical information about each patient. I will go so far as to say this is neglect and abuse. I do not recommend Salmon Health and Retirement for any level of care, Assistant Living, Rehab and skilled nursing. Julie, visitor and family member.

Ten years ago I visited the Willows (a Salmon senior living community), in Worcester, with my then…read more83-year old Mom, and was impressed with what they had to offer. At that time, my Mom wasn't ready to move. This past October, my Mom needed to be placed into a nursing home. I chose Beaumont in Natick, due to high ratings and the proximity to where I live. My Mom passed away last Tuesday. In all candor, this last 9 months was very frustrating. The facility is understaffed and the staff is completely overworked. I visited almost daily. If I hadn't, honestly, I feel that my Mom would have been very neglected. When I went to her dead body, and to call the funeral home, the staff was completely cold and detached and I received no direction whatsoever. What happened to once well-run facilities? We paid $14,000 a month, out of pocket. I'd welcome a longer conversation with the Salmon brothers. I wrote to them several months ago and received no response.

Care With Care

Care With Care

5.0(1 review)
7.4 mi

I recently moved to the Boston area for work and as so often is the case, life happened and I had…read moreto undergo emergency surgery. After family and friends exhausted their vacation time to come and help, and now in the rehab phase of recovery, I was scared about how I would manage on my own. Thank goodness I found Care With Care online. They truly were a god send. Sophie was not only professional and knowledgeable about my condition and the recovery process overall, she was extremely compassionate, kind and unbelievably flexible. There were weeks when I was wasn't sure when the rehab therapist would schedule me, yet Sophie always found a way to make sure someone would be there to assist me to and from the hospital. They really do provide the best in clinical care with a heart to match.

From the owner: We provide non-medical home health aide and companion care services to seniors, geriatric,…read morephysically and mentally challenged adults, terminally ill and after rehabilitation support. These services can be provided in the comfort of one's home, at an Assisted Living Facility, Nursing Home or Rehabilitation Center. Our Certified Nurse Assistants (CNAs), Home Health Aides(HHAs) and Personal Care Assistants(PCAs) are fully trained, certified insured and Bonded. Among the hands on activities they do are; Activities of Daily Living (ADLs), like Bathing and Dressing assistance, meal preparation, medication reminder, light house keeping, running errands and other personal care needs as may be requested. Services can be provided ranging from 2 hours a day to full time 24 hours live in. We also do provide Respite care for family care givers who would like to have a break every now and again.

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Care With Care
Care With Care
Care With Care

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Complete Private Home Care

Complete Private Home Care

5.0(2 reviews)
9.6 mi

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!

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Complete Private Home Care
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Whittier Westborough Transitional Care Unit - homehealthcare - Updated October 2026

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