She had a complete dental plan for me but only did what my insurance covered even though i had financing for all of the plan, the staff as cold as ice and very disrespectful. Maybe because i'm a 68 year old Vietnam vet they think i'm senile or something, lol, i think they are just cold hearted and greedy, go there if you want to. read more

Phone calls are not returned. I called the emergency number and left a message and 3 days later had to call again. After being seen with a critical issue, I was told prescriptions would be called that day, but were not. The following day my call was not answered so left a message inquiring about my prescriptions. No call back, and no prescriptions called in for that day either. I left a second message and asked if they would please call and let me know what was going on. Very upset as I am dealing with some serious issues. Messages also are not relayed to the doctor. read more

I must say I was really impressed with Whitaker Dental in Bryan Ohio. I had to make an appointment for a small filling that fell out and within a couple of days I was in the chair. The weather was bad that day, so after sitting a while I thought I would ask if I should reschedule my appointment; Then Dr. Christine Zhang came in and said, no way; you waited for me now I will take care of you. She explained that I needed a second filling and Dr Zhang took care of both of them, saving me a second visit. She apologized for the wait which was no issue, but I must say the short wait was well worth it... saved me from having to make another visit. read more