We (hubby & I) were assigned this practice by our health insurance provider to register with as new patients. After dialing their number, then automatically being connected to their hold line & then having to listen to their music on it -- with still no person answering -- until a recording FINALLY (after way too long) came on instructing to leave a message & assuring a return call-- so I had to make numerous calls & repeat this process & left FOUR messages at different times over the past month - & NEVER once received a call back to at least acknowledge my call(s).. I assume that this entire practice has VERY POOR OFFICE MANAGEMENT & is extremely short-staffed & cannot accommodate their existing patients so why would i take the risk of any additional attempts, because if i were a patient & had a medical issue problem & needed an appointment, i would not even be able to speak to a staff member &/or contact my own doctor when being transferred to their hold line &/or message line & never receive a return call.. I am thus following up with this information to Medicare & to my health insurance provider & I am looking elsewhere for a more respectful and professional physician's group, or individually-practicing physician. read more