We had Noonan out for a furnace tune up. The technician was pleasant, and very professional. He…read moreanswered all of our questions and was very knowledgeable. We have been doing business with Noonan for many years. Solid and reliable company; from our perspective as homeowners. My son has also been very happy with them... at his past two homes. (And he's fussy) Keep up the good work Noonan, we appreciate it. Peter & Karen

We have been aware of Noonan Energy and thought we'd give them a try at servicing our Mini-Splits…read more First woman I talked to was very helpful and advised we'd hear from the service department within a day or so and they would make an appointment. She was very clear in her explanations. After a week we had not heard back, I contacted Noonan and got a different woman, who was very rude and gruff right from the get go, "we don't normally do service calls in the fall" was her first response. I tried to explain my conversation with the first woman but she was clearly not interested. Said someone will contact you, "SOMEONE". Yesterday I was fishing and got a call from service, I did not answer for obvious reasons. Message was "were calling and will move you to the bottom of the list and get back?" I was called this morning at 7:30 am by the second RUDE woman, who said "are you still interested in our guys coming out to service you mini splits as it is not clear from the work order." I advised her we were when would this happen? She in a "pissy" voice said I will have them there in 30 min. I asked her about scheduding a later time as we were not prepared to have service inside our home at 7:30 without prior notice. She then said she was trying to figure out the work order that our mini splits were not working? I told her that was not the case, we just were looking for annual tune up. I feel she was extreamly unprofessional, rude and her tone to a new customer was very inconsiderate. I was trying to explain to her and she continued to speak over me. Once I did get a word in I told her we would just cancel. Sorry for the long review but she is a reflection of Noonan Energy, I will not be using going forward. Customer service even from the beginning is very important. Just shows me that they may not be the right company for us.

The Forbes Library in Northampton, Massachusetts, was established through the will of Judge Charles…read moreEdward Forbes, who died in 1881. He left $220,000 to the city to create a public library that would be free and accessible to all residents. Construction began in 1893, and the library opened in 1894. The building was designed by architect William Brocklesby in the Richardsonian Romanesque style, using Longmeadow brownstone and fireproof steel framing. It remains one of the most architecturally distinctive civic buildings in western Massachusetts. Judge Forbes was not related to the Forbes family associated with Forbes magazine or the well-known Forbes millionaire rankings. His wealth came from investments in the New Haven and Northampton Canal and later in railroads. He lived modestly, never married, and rented rooms in town. His legacy was civic rather than commercial, focused on education and public access to knowledge. The library also houses the Calvin Coolidge Presidential Library and Museum, reflecting its deep ties to local and national history. So while the name might suggest a connection to publishing or wealth, the Forbes Library stands as a monument to quiet generosity and intellectual accessibility. Beyond the Calvin Coolidge Presidential Museum, the Forbes Library offered a warm, welcoming space filled with quiet nooks, curated art displays, and shelves that seemed to stretch endlessly with local history, fiction, and research materials. We explored the main reading room, where natural light poured through tall windows and the original woodwork lent a sense of timeless dignity. A rotating exhibit near the entrance showcased regional artists, while tucked-away corners revealed archival maps and Northampton memorabilia. The elevator made it easy to reach the upper floors, ensuring that the library's resources and charm were accessible to everyone, regardless of mobility. [Review 1135 of 2025 - 1276 in Massachusetts - 24688 overall]

A lovely community library. And in a historic building. One of the reasons I love Northampton.read more

I have no idea if the library is open to the public, but it was certainly open for me. I was here…read morefor three hours this afternoon where I found a study carrel and was able to spread out two laptops and get some work done. This is definitely a "quiet" space. I got shushed once and had to move to another place for a Zoom meeting even though I was not loud at all. Okay, I get it. Street parking nearby is metered only unless you have a Smith College parking pass. [Review 18427 overall - 1145 in Massachusetts - 1949 of 2022.]

Having completed my Masters here at Smith College I spent the better part of my summers either…read morestudying here or napping...usually napping. This library is a great place to study and the overall atmosphere is great. The staff is extremely polite and helpful and the study areas are built for long haul sessions. Overall, I have spent a lot of time here as well as the UMASS library and I have to say that this one holds a special place in my heart.

We called with a septic system emergency. While they were initially helpful and polite, they…read moreultimately forgot about the job, and us, entirely; on Saturday night they promised they would be out the next (Sunday) morning, but neither called nor showed. When we called to ask what was going on they had no idea who we were, then blamed the situation on, 'a little mix up '. They did not apologize once, nor could they tell us when they actually would be back to fix the issue. Perhaps Fletcher is fine for routine issues, but be wary if you have an emergency.

I was extremely pleased with the experience I had last week with both the scheduling of my call and…read morethe courteous and most knowledgeable technician that was sent to my home. He explained everything he was doing and put my mind at ease. The technician was Cody and I appreciated his politeness and manner. I wouldn't hesitate in a minute to recommend this business and their personnel. The quality of the work was impeccable and the expense of the service call was more than reasonable. Thank you again for helping us.

they helped to repair my driveway. Excellent communication and response. Fast work and very…read moreprofessional. I'm very happy with the results, and they were pleasure to work with.

From the owner: RCW Landscape and Construction was founded in 1973 by Richard Jaescke as an agriculture service…read morecompany. We produced baled hay for the equestrian industry in Northampton, MA and the surrounding areas. We also did large field mowing for commercial accounts including the Northampton Industrial Park and the Mt. Tom Ski Area. Today we use all the current construction technologies, while still maintaining our agricultural roots. We support all types of local agriculture in our community.

Great local company. I've used them for years, and referred them to a family member in Becket. No…read moreridiculous contract , no paying a company for 12 months to finance your fuel. Prepay and save. They do not have technicians to service your burner, but will prime it if you run out of fuel. I have an independent burner technician, who keeps it running properly. Sadly that's how these companies hook you, because they control the service techs. Give bottom line a try, you will save money.

This company is great. I've been using them for the past few years. Their prices are always lower…read morethan the competition. I shopped today and the difference was close to 50 cents per gallon. Last year, I needed help with how much I spent on oil for the calendar year for my taxes and they helped me promptly. Today I almost got suckered into a deal with HOP Energy where they offered a first delivery price of $1.99 per gallon. (Bottom Line is $2.35 at this time.) But I did my research and found so many negative reviews for HOP that I fortunately decided to stick with the tried and true and go back to BLO. I highly recommend Bottom Line Oil and thank them for their great prices and service.

My crazy puppy got loose and ran rampant for hours and I did know what to do but to call the animal…read morecontrol which was closed until Monday so they referred me to officer on duty. She was amazing! Went above and beyond

Was at a loss for resources in terms of dealing with a new rescue dog I have (sans documentation)-…read moredidn't think Noho police was the best option but it was the only option I had. Marly, who also works at a shelter, was incredibly patient and helpful with me despite the fact that I had little information to offer. They were so patient and gave me all of the information I could have possibly asked for and more, and offered resources I wasn't aware of. 5 stars for Marly!

Love these guys they are always extremely prompt, show up within a few hours of calling! They are…read moreVery polite and friendly and will take the time to explain the situation to you. We recently had a flood in the basement due to a burst pipe outside. I called at 5:45 in the morning they were here within the hour! Can't say enough good things about them call with confidence they are an excellent business to use! Thanks guys!

Took $1800 from me 6 months ago , gave me the run around telling me his coming and then cancel , I…read moreasked for my money he tells he sent a check , but I never received any when I ask him again , he said he'll send another check , lies after lies , unprofessional.