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    Whitewood Industries

    1.0 (1 review)

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    9 years ago

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    Thomasville Furniture Industries - Spring hook pulling apart

    Thomasville Furniture Industries

    2.0(7 reviews)
    0.6 mi
    •$$

    It's been awhile since I've been here but I thought it was important enough to write one now. So…read morebasically, Thomasville Furniture's is from the city Thomasville, NC. This is the headquarters for the company. The thing that is special about this location is one of the few outlet stores. A lot of times, they may have furniture that was ordered and returned for various reasons. You'll find items that are about 1/5 the retail prices. Inventory will vary but if you can build a rapport with one of the associates, you could probably ask them to keep an eye on some specific pieces. The quality is top notch Thomasville but at a fraction of the cost. Unfortunately pictures are not allowed, so be prepared to buy! Shipping from NC to LA was about $1.50 a lbs.

    Thomasville Furniture Industries, Inc…read more I custom ordered furniture through Thomasville of Montgomeryville, PA. This store is owned by the Thomasville Corporation in NC. 9/25/2012: I ordered one sofa, two chairs and one ottoman all in the same Grade 5 leather. My order was delayed, waiting for Thomasville to receive the leather. 4/4/2013: Six months later, the furniture was delivered. Although there are problems with each item, the worst problem is that they obviously do not match each other. The additional problems include flaws on both sofa seat cushions. The sofa back cushions are over-stuffed with fiber, and have no foam core (which adversely altered the design and support). The wing-back chairs are in Grade 3 (vs. Grade 5). They have some damage, and the seams along the sides and backs are lumpy. The ottoman does not match the chairs or the sofa, the top has an indentation, and all sides have scratches. The Design Consultant and Store Manager referred me to the Customer Service Manager. 4/19/2013: The Customer Service Manager sent a technician to examine the furniture and submit a report. (My requests for a copy of this report have been denied). At one point, he referred me to Corporate Customer Service, who in turn referred me back to the store. 5/14/2013: The Regional Manager (in reply to my email) stated that she was working with the VP and the head of the factory. She would contact me, after their evaluation, to let me know the outcome. 6/14/2013: Contrary to her 5/14 email, the Regional Manager refused to address the evaluation. Instead, she referred me back to the Customer Service Manager. Representatives of Thomasville repeatedly offered assistance, followed by a referral, which lead to another referral, and back again. Last week, Corporate Customer Service recommended that I call the President of Thomasville. I was instructed to leave her a voice mail message (as calls are always answered by a machine). I did this. I also sent her an email, and suggested that she visit my Facebook page. Today, while I continue to pursue an answer, Thomasville can follow me.

    Photos
    Thomasville Furniture Industries - Broken spring hook

    Broken spring hook

    Thomasville Furniture Industries - Spring hooks pulling apart

    Spring hooks pulling apart

    Thomasville Furniture Industries - Detached springs because of broken spring hooks.

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    Detached springs because of broken spring hooks.

    The Market - Assorted cookies

    The Market

    4.5(41 reviews)
    6.6 mi
    •$

    The best shop in town! The energy when you step in the door is heavenly. So nice and vocal so you…read morelearn quickly this is a friendly spot and you should stay awhile to feel like family. I did not plan to come here. Actually sat in the parking lot looking for someplace to eat. I saw all these little old ladies coming in and out so I knew it was good. Cakes and cakes and more cakes! They have ever kind you can think of. Seriously, chocolate to pumpkin pies, lemon, strawberry, almond joy, butter pecan...every flavor and it's all homemade. So happy to meet the staff and hear about the start of a great family business. Oh and do not sleep on the goodies in the attached stores. So many cute Christmas items and gifts. I got some beautiful ornaments and several personal Christmas gifts. What a blessing on a day of wonder.

    Went here on a Saturday and the place was jumping. It was a revolving door of customers going in…read moreempty handed and coming out bags in hand. I knew I was in the right place. Visit this bakery at your own discretion, because everything looks so good. They have a variety of cakes, cookies, and pastries. Your not going to be able to pick one so grab two or three...like me lol. The cakes are soft, light and balanced. The banana pudding was super good, one of the best I've ever had. Everything was fresh and delicious. I'll definitely be a repeat customer and bring others with me.

    Photos
    The Market - Gifts and crafts for purchase

    Gifts and crafts for purchase

    The Market
    The Market - German Chocolate Cake

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    German Chocolate Cake

    High Point-Discount Furniture - A picture of the broken seam

    High Point-Discount Furniture

    2.9(15 reviews)
    3.8 mi

    Excellent assortment of furniture, great quality and easy help. Very affordable. After searching…read morethrough multiple stores, this was absolutely the best.

    I cannot even give this review 1 star but that's the lowest I can select. Do yourself a favor and…read moreDON'T ever buy from this company. We ordered a sofa in good faith and they charged us plus/minus $300 for delivery. A week into having the sofa we noticed it was squeaking and that the pillows were sagging. My husband and I agreed that because it was maybe new, it needed to settle in a bit. Well, it just got progressively worse. Took us weeks to speak to someone at the store and we emailed with images and no response. I followed up a few times leaving messages with no return calls. Finally a good few weeks later we get told that it is indeed a factory fault and that they will replace it at a cost to us for delivery. What a way to treat customers! Please, the fact that it was their error and they sent us a lower standard sofa which 100% isn't our doing and now we have to carry the cost of their error? A sofa that looks like this after 3 weeks is essentially a load of rubbish and all I said is, okay, we will drop the sofa off, just give our money back minus the delivery charge. No, they won't do this either. It's disgusting. Whatever happened to good customer service!!! Please don't waste your money going there as you will have similar experiences like many other customers have had.

    Photos
    High Point-Discount Furniture
    High Point-Discount Furniture - You can customize your living room sets, we have hundreds of fabrics, bonded leather and 100% Leather.

    You can customize your living room sets, we have hundreds of fabrics, bonded leather and 100% Leather.

    High Point-Discount Furniture

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    Furnitureland South - Rock room

    Furnitureland South

    2.4(366 reviews)
    9.8 mi
    •$$$

    The days of good discounts on higher end furniture are long gone and having to deal with the sales…read morepeople is a lot like the car buying experience. What they do have is a massive selection, much of which feels pretty similar despite being from a wide variety of vendors. If you want higher end furniture, this is probably the place to get it because the prices are at least a bit less than the other options. I wouldn't say you're getting any big savings though, and for some things I feel the prices are even a little inflated. It is a pretty neat visit though. The place is massive and they have a lot of cool pieces from furniture to art.

    My husband and I came with a design vision already and met Abbie Hill who led us through the outlet…read moreand also the show room to help us make our dream a reality! The outlet is amazing - such good deals and many pieces are NC-made furniture. They also do local delivery (we're based in Cary and that's local to them), and it was so easy to schedule a delivery for the following week. We purchased a chaise, couch, arm chair, ottomans, and a rug. Abbie was so helpful through our whole process and was great at suggesting things to make the huge place less overwhelming, but also took our opinions into consideration and wasn't pushy at all. I've recommended this place to several friends, they all love our new furniture!

    Photos
    Furnitureland South - All furnished from the outlet (rug is from the showroom)

    All furnished from the outlet (rug is from the showroom)

    Furnitureland South
    Furnitureland South - Custom Table Tennis Table

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    Custom Table Tennis Table

    Whitewood Industries - furniture - Updated October 2026

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