I stopped by Jareds on Rivergate Parkway, Saturday morning, April 30. Was immediately greeted by a…read moreyoung salesman, I was there to have a Michele apple watch band sized. He was so pleasant, conscientious and professional - on a scale of 1-10, this experience was a 11. Thank you for great customer service.

Spectacular service and really sat with us to get exactly what we wanted! I definitely recommend…read morethem for your decision making process. They went above and beyond and we could not be more appreciative. Update: these people are incompetent. We received rings same day from getting them re-sized and they were discolored and poorly polished. So had to make 2 trips that day. After 2 days of her finger turning purple we took the rings to a different Jareds and come to find out, they re-sized each ring wrong and was completely a size off on the engagement ring. What a horrible experience and I will never shop at this store again. What a pain in the ass...

Went to McKenzie & Smiley with two of my sisters recently for an engagement ring. We were helped by…read moreLorrie. She was very kind, helpful, providing us with time to think about the selection, showing the differences between lab grown and natural diamonds, explaining the diamond grades, etc. No question left unanswered, and I had many as someone who knew nothing about jewelry. What I also appreciated was her taking the time to take each ring out of the display so we could get a good look. We looked at many! In the end we found a beautiful ring and she even knocked a few bucks off the price tag. Really nice and memorable experience overall, would highly recommend. Also, my fiancé said yes and loves the ring... what more can you ask for.

I needed to have rings resized. I asked for recommendations and chose McKenzie & Smiley on Fire…read moreStation Road. Upon arriving, we were greeted warmly by Lori. I explained the reason for the visit. She assured me it could be done. The rings were ready the next afternoon, they fit well now and were sparkling clean. This was our first visit but won't be the last! ​

I absolutely love her jewelry. I love using her earrings for gift baskets and such. I have a few…read moremyself and they always outlast my other earrings by a long shot. She has her own store now which is super awesome. I also think she has a really good variety of permanent jewelry chains at a great price!

Came by here to look at engagement rings and worked with Lorrie Dickerson who was extremely helpful…read moreand patient with us, showing us a number or rings, stones, and taking body language cues to read my fiancée We found a ring we like, but want to look and see if there is anything else she likes better. But Lorrie definitely did her job pointing out all of the benefits of buying from here. We will most likely be back to get the one she liked

I went in to have my ring resized, and 2 days after the stone fell out. They did replace the…read morestone... and it fell out again! You can see where they cut the ring to re-size it, and now I've lost the same stone twice. They did refund me what it cost to resize the ring, but after that they said the ring out not have a warranty. So now I'm down a stone and no warranty.

I needed to have rings resized. I asked for recommendations and chose McKenzie & Smiley on Fire…read moreStation Road. We were greeted warmly by Lori, I explained the reason for the visit. The rings were ready the next day, resized and sparkling clean!! This was our first visit but won't be the last.

Wow - what a great place! My son has recently gotten into rocks and gems so we found Jae's and went…read moreon a weekend morning. I was so impressed by the knowledge of the staff. My son is special needs and they were so caring and patient with him and all of his questions. He did the water trough and afterwards, Melissa sat down with him and patiently walked him through each gem he had. It was so amazing and the customized experience will have us returning for sure! Great selection and we loved the price point. Highly, highly recommend!

My kids are very into gems and geology. We were looking for a place for them to go gem mining in…read moreNashville and discovered this gem of a place (no pun intended). The owners are so sweet and knowledgeable! My kids found some great stones, gems, and fossils. I found it so interesting as I have never seen amber before! Great idea as a small birthday party activity or favors! Price is excellent for the gem mining experience and stones.

Great guy, Does excellent work. Pricing is great with fast service. I highly recommend him.read more

I recently was involved in an Internet purchase from Classic Jewelry and Loan, and dealt with the…read moreowner, Larry Wims. This was done putting forth a lot of trust in a business that I had no history with. On "a wing & a prayer", I was very pleased to find this man totally honest and forthright in this transaction with me. Everything went according to what we discussed verbally- basically a "handshake"agreement. Larry even called me a couple of weeks later to make sure I received my shipment in good shape, and additionally offered to refund some of the excess mailing costs! Things don't get better than this... VERY satisfied Burbank, CA customer.