I always can trust anyone that works there. I never hesitate going there for any advice, getting…read moreJewelry made which I've done and now selling a piece of jewelry that I've had from her a few years ago that I just know I won't wear anymore. It's a wonderful place to go to and do any type of business you can trust them.

WARNING Do NOT bring your cherished silver jewelry here for repair - risk destruction…read more Brought my 1908 Lady Liberty Barber Sterling Silver Dime Coin ring in to simply repair its broken band. My father acquired the Art Nouveau piece for my 16th birthday; its face was artistically popped out to a full forward cameo in a skilled, hand-forged repousse from the rear; it was rare. Since the band opened up requiring repair it was safely stored in its own jewelry box for at least a quarter century. As prior customer for change of insurance appraisals, I noticed displayed coins and jewelry repair so I thought this to be the perfect place to do the job. My father had since passed, I miss him very much, and his gifted ring reminds me of him. Months later I was contacted for pickup and was shocked - Lady Liberty's beautiful face was flattened into a machined square. As my eyes began to tear in disappointment the nice lady who originally took the ring in requested more time to recreate her face. The man who did the work came out and told me he spray painted it a matt finish. Why spray paint sterling silver or an antique coin? The lady then insinuated it wasn't a real coin when it clearly was one of artfully repousse - raised in relief from inside the back by hammers and punches; with detail added to the front by engraving. an ancient technique decorating metal popular during the 16th, 17th, and 18th centuries. Upon return for pick up yesterday found the coin's reeded edge lines smoothed off, wheat detail on her hair and crown gone, letters warped, deep gouges added, and antique coin shading again spray painted over a tin color - a complete and utter abomination. They turned 100+ year antique ring from pristine mint condition stored properly into a destroyed mess when hired to only repair the band. I cannot wear what appears poorly manufactured as sold out of quarter gum-ball machines - just awful. I was charged for what amounted to utter incompetence by a business that is supposed to specialize in doing what they were paid to do. How can this be resolved with the blond employee so awfully rude I am reluctant to enter again? Please take responsibility for your damage done by contacting me and replacing the destroyed ring so I don't have to take this to the Better Business Bureau and leave same reviews everywhere for others aware to avoid experiencing same.

I just want to come on here and say that I owe a huge thank you to Amanda, Andrew, Trinity, and the…read morewhole Clarksville Jewelers crew. We have come in with multiple pieces of jewelry needing cleanings, fixings, and did two custom rings through them. They are a phenomenal business that goes above and beyond with what they do and truly care that the customer is happy with their pieces. Their prices are fantastic and they're really willing to work with you when it comes to look, budget, and everything else. I cannot recommend them enough and their service speaks volumes about how great they are as a business.

Closed early due to Halloween? No note on door. No notice of any kind. Myself and another car left…read more Closed on weekends, so drive across town after work to arrive before closing only to find they close early for this special holiday.

Let me start off by saying Brad Ferguson someone whom use to greet me everyday while i worked…read moreretail in the mall. He didn't try to sale me anything just genuinely sweet. I always told him when i got my first big purchase his store would be my only spot. Almost 4yrs later he was off but, then we was greeted by an diamond angel lol Krista Blanchard. She listened, made my fiancé feel comfortable and not rushed. He was able to get the same feelings i felt especially since hes easily flustered due to work. We walked away with my 2.1 carat and an experience we will never forget. It started with Brad and finished with Krista. Our moment was/is special for us something we will never forget. This will be our forever home for our jewelry needs/wants.

The best customer service.. and the most beautiful diamond rings.. I like big diamond rings and…read morethey have custom pieces I never seen in any other jewelry store

Came by here to look at engagement rings and worked with Lorrie Dickerson who was extremely helpful…read moreand patient with us, showing us a number or rings, stones, and taking body language cues to read my fiancée We found a ring we like, but want to look and see if there is anything else she likes better. But Lorrie definitely did her job pointing out all of the benefits of buying from here. We will most likely be back to get the one she liked

I went in to have my ring resized, and 2 days after the stone fell out. They did replace the…read morestone... and it fell out again! You can see where they cut the ring to re-size it, and now I've lost the same stone twice. They did refund me what it cost to resize the ring, but after that they said the ring out not have a warranty. So now I'm down a stone and no warranty.

Got in touch with a jeweler from here over Facebook about a Pandora charm they had. I usually don't…read moretrust the whole online process, I'm very big with shopping in-store but living in California I'm not able to make it in store but Jackie made this whole transaction easy as can be. She was super nice and I truly felt comfortable during my transaction I definitely recommend and will be buying from here again!!

Great and professional, the engraving i received was very well done looks fantastic on my colt…read moredragoon for CW reenacting

Went to McKenzie & Smiley with two of my sisters recently for an engagement ring. We were helped by…read moreLorrie. She was very kind, helpful, providing us with time to think about the selection, showing the differences between lab grown and natural diamonds, explaining the diamond grades, etc. No question left unanswered, and I had many as someone who knew nothing about jewelry. What I also appreciated was her taking the time to take each ring out of the display so we could get a good look. We looked at many! In the end we found a beautiful ring and she even knocked a few bucks off the price tag. Really nice and memorable experience overall, would highly recommend. Also, my fiancé said yes and loves the ring... what more can you ask for.

I needed to have rings resized. I asked for recommendations and chose McKenzie & Smiley on Fire…read moreStation Road. Upon arriving, we were greeted warmly by Lori. I explained the reason for the visit. She assured me it could be done. The rings were ready the next afternoon, they fit well now and were sparkling clean. This was our first visit but won't be the last! ​

So this review is based only on 1 visit and I haven't even purchased anything. I have been shopping…read morearound for my wife a gift for our anniversary and comparing different rings, prices, service and quality. All at different businesses. I stop by here and was greeted by a young lady named Marianna. She took time to listen to me even after I said I'm browsing today and not buying. She still wanted to know what my wife liked and what I was looking for. Really made me feel welcomed and not like a number. Most places make you feel like cattle go through the auction. So thank you and just maybe you'll make sale this week!

Dustin provided me with excellent guidance in helping me re-design some of my jewelry. He is a…read morepleasure to work with and his enthusiasm for sharing his creative expertise and design ideas are so inspiring! I love the suggestions he provided! He also replaced some old screw back earrings with updated posts and I was happy to see that they are a very secure type of post that can't be lost easily! Excellent work and attention to detail, highly recommend!

Fabulous selection of estate jewelry! Great range of pieces and prices. Everything from classic to…read morequirky, but definitely leaning towards more unusual one of a kind finds. Super knowledgeable sales person. Thanks, Dustin!

This store is all cuteness and sweetness personified in trendy and fun clothes, accessories, and…read morejewelry to wear. I entered the store and saw it was having a pop up store event with three vendors. The free champagne bar popped with color in the store and the balloons were a lovely touch. Champagne and flavored sparkling water were provided by Copper Petal. I saw a lot of pretty things but I didn't buy anything except for a creamsicle macaroon. I couldn't resist the bright colors of the macaroons, and I haven't eaten all day. I saw the prettiest cross stitched framed items by Emily Reedstrom. My favorite was "Babes Supporting Babes" and "Read More Books". I felt grateful and lucky to have this festive and colorful event as my first experience in Copper Petal. It was a very joyful and bright mini adventure in one of Clarksville's cutest ladies' boutiques.

I was in need of a cute Thanksgiving sweater so I stopped in to The Copper Petal after walking by…read moreit multiple times in the past. The store was full of different trendy sweaters and jackets. They are reasonable prices for the quality of the items although they seemed to only have a couple sizes in each style. I found a cute sweater and was helped by their friendly staff. Overall I was pleased because I got what I came for and I'll be back if I'm in need of a cute outfit in the future.