I just want to come on here and say that I owe a huge thank you to Amanda, Andrew, Trinity, and the…read morewhole Clarksville Jewelers crew. We have come in with multiple pieces of jewelry needing cleanings, fixings, and did two custom rings through them. They are a phenomenal business that goes above and beyond with what they do and truly care that the customer is happy with their pieces. Their prices are fantastic and they're really willing to work with you when it comes to look, budget, and everything else. I cannot recommend them enough and their service speaks volumes about how great they are as a business.

Closed early due to Halloween? No note on door. No notice of any kind. Myself and another car left…read more Closed on weekends, so drive across town after work to arrive before closing only to find they close early for this special holiday.

Let me start off by saying Brad Ferguson someone whom use to greet me everyday while i worked…read moreretail in the mall. He didn't try to sale me anything just genuinely sweet. I always told him when i got my first big purchase his store would be my only spot. Almost 4yrs later he was off but, then we was greeted by an diamond angel lol Krista Blanchard. She listened, made my fiancé feel comfortable and not rushed. He was able to get the same feelings i felt especially since hes easily flustered due to work. We walked away with my 2.1 carat and an experience we will never forget. It started with Brad and finished with Krista. Our moment was/is special for us something we will never forget. This will be our forever home for our jewelry needs/wants.

The best customer service.. and the most beautiful diamond rings.. I like big diamond rings and…read morethey have custom pieces I never seen in any other jewelry store

I went in to have my ring resized, and 2 days after the stone fell out. They did replace the…read morestone... and it fell out again! You can see where they cut the ring to re-size it, and now I've lost the same stone twice. They did refund me what it cost to resize the ring, but after that they said the ring out not have a warranty. So now I'm down a stone and no warranty.

Came by here to look at engagement rings and worked with Lorrie Dickerson who was extremely helpful…read moreand patient with us, showing us a number or rings, stones, and taking body language cues to read my fiancée We found a ring we like, but want to look and see if there is anything else she likes better. But Lorrie definitely did her job pointing out all of the benefits of buying from here. We will most likely be back to get the one she liked

Got in touch with a jeweler from here over Facebook about a Pandora charm they had. I usually don't…read moretrust the whole online process, I'm very big with shopping in-store but living in California I'm not able to make it in store but Jackie made this whole transaction easy as can be. She was super nice and I truly felt comfortable during my transaction I definitely recommend and will be buying from here again!!

Great and professional, the engraving i received was very well done looks fantastic on my colt…read moredragoon for CW reenacting

Went to McKenzie & Smiley with two of my sisters recently for an engagement ring. We were helped by…read moreLorrie. She was very kind, helpful, providing us with time to think about the selection, showing the differences between lab grown and natural diamonds, explaining the diamond grades, etc. No question left unanswered, and I had many as someone who knew nothing about jewelry. What I also appreciated was her taking the time to take each ring out of the display so we could get a good look. We looked at many! In the end we found a beautiful ring and she even knocked a few bucks off the price tag. Really nice and memorable experience overall, would highly recommend. Also, my fiancé said yes and loves the ring... what more can you ask for.

I needed to have rings resized. I asked for recommendations and chose McKenzie & Smiley on Fire…read moreStation Road. Upon arriving, we were greeted warmly by Lori. I explained the reason for the visit. She assured me it could be done. The rings were ready the next afternoon, they fit well now and were sparkling clean. This was our first visit but won't be the last! ​

So this review is based only on 1 visit and I haven't even purchased anything. I have been shopping…read morearound for my wife a gift for our anniversary and comparing different rings, prices, service and quality. All at different businesses. I stop by here and was greeted by a young lady named Marianna. She took time to listen to me even after I said I'm browsing today and not buying. She still wanted to know what my wife liked and what I was looking for. Really made me feel welcomed and not like a number. Most places make you feel like cattle go through the auction. So thank you and just maybe you'll make sale this week!

We went in to have my engagement diamond re-set into a better setting and ended up having a custom…read moresetting made by one of their jewelers. It is absolutely stunning. I was more than a little nervous leaving my diamond anywhere because it is a really nice one with amazing fire but the new setting absolutely does it justice. I could not be happier. I was also really interested in the other items this store sells. You'll find jewelry there that is not the same old same old as all the other jewelry stores in Nashville, the kind that you normally would have to mail order. This store is a hidden treasure in Nashville!

Fabulous selection of estate jewelry! Great range of pieces and prices. Everything from classic to…read morequirky, but definitely leaning towards more unusual one of a kind finds. Super knowledgeable sales person. Thanks, Dustin!